Suppressing Dissent: I

Loyal dissent by members of groups or teams is a valuable resource. Whether in mission-oriented teams or long-lived functional groups, dissent gives the group access to information, intuition, and perspectives that enable it to achieve high performance while avoiding dangerous blunders. But some groups and leaders regard dissent — even loyal dissent — as disloyal. They adopt attitudes and take actions that they hope will quell current objections and prevent future "complaints" as well.

Paradoxically, suppressing dissent can create threats to group safety and performance more significant than any dissent can do. Only when group members and leaders can recognize dissent suppression tactics can they create and maintain environments that allow safe expression of loyal dissent.

Suppressing dissent can entail acts either seen or unseen from any given perspective. The four most relevant perspectives are Leader, Dissenter, non-Leader Suppressor, and Bystander. A thorough exploration would include all four perspectives, but for brevity, let's focus on the Leader's perspective as an example. Here are some tactics Leaders use to suppress dissent.

Terminating, reassigning, or ejecting

Leaders who have sufficient organizational power can terminate Dissenters. Leaders who lack the power to terminate can sometimes arrange for reassignment, removal, or transfer. These are all drastic moves, often seen as heavy-handed, and they can in some cases create legal liability. But they are effective, and they convey clear signals to other group members that dissent is unwelcome.

Humiliating the Dissenter

Any means Any means of humiliating the
Dissenter, whether or not related
to the substance of the dissent,
erodes the Dissenter's credibilityof humiliating the Dissenter, whether or not related to the substance of the dissent, erodes the Dissenter's credibility. By creating fear of similar treatment, humiliation also inhibits others from joining the dissent, or offering unrelated dissents of their own on other matters.

Disinforming the Dissenter

By providing the Dissenter with misinformation, directly or indirectly, the Leader creates opportunities to discredit the Dissenter. For example, misinforming the Dissenter about a deadline can cause the Dissenter to be unprepared. If the disinformation pertains to the substance of the dissent, the Dissenter, misled, might make public assertions that the Leader can refute later, in potentially embarrassing contexts.

Disinforming others

By passing misinformation to others the Leader can create "facts" that affect the image and reputation of the Dissenter. Disinformation of this kind usually consists of assertions about the character, capabilities, or past performance of the Dissenter. By creating doubts about the Dissenter, the Leader can create doubts about the substance of the Dissenter's positions.

Abusing appointment power

Some Leaders have authority to assign tasks to group members, or to otherwise appoint members to teams or committees. Leaders can use this power to assign desirable appointments to non-Dissenters, or confer undesirable appointments upon Dissenters, often announcing them as faits accomplis, giving Dissenters no opportunity to express their preferences or seek alternative assignments. Such "misappointments" are often unethical, because they allocate responsibility not on the basis of merit or ability, but instead for purposes of retribution.

In Part II we'll look at suppressing dissent in meetings. That is, unless you object.  Next in this series  Top    Next Issue

Is every other day a tense, anxious, angry misery as you watch people around you, who couldn't even think their way through a game of Jacks, win at workplace politics and steal the credit and glory for just about everyone's best work including yours? Read 303 Secrets of Workplace Politics, filled with tips and techniques for succeeding in workplace politics. More info

Your comments are welcome

About Point Lookout

Thank you for reading this article. I hope you enjoyed it and found it useful, and that you'll consider recommending it to a friend.

Point Lookout is a free weekly email newsletter. Browse the archive of past issues. Subscribe for free.

Support Point Lookout by joining the Friends of Point Lookout, as an individual or as an organization.

Do you face a complex interpersonal situation? Send it in, anonymously if you like, and I'll give you my two cents.

Related articles

More articles on Devious Political Tactics:

Devious Political Tactics: More from the Field Manual

Careful observation of workplace politics reveals an assortment of devious tactics that the ruthless use to gain advantage. Here are some of their techniques, with suggestions for effective responses.

Failure Foreordained

Performance Improvement Plans help supervisors guide their subordinates toward improved performance. But they can also be used to develop documentation to support termination. How can subordinates tell whether a PIP is a real opportunity to improve?

Why People Hijack Meetings

When as chair of a meeting, you have difficulty completing a reasonable agenda, you might be the target of a hijacking. Here's Part I of a series exploring meeting hijacking.

Narcissistic Behavior at Work: V

When someone at work exhibits narcissistic behavior, others respond. Some respond by accommodating the behavior, and those accommodations can include special and favorable treatment of the person behaving narcissistically. That's one place where trouble can begin.

Dealing with Credit Appropriation

Very little is more frustrating than having someone else claim credit for the work you do. Worse, sometimes they blame you if they get into trouble after misusing your results. Here are three tips for dealing with credit appropriation.

See also Devious Political Tactics and Workplace Politics for more related articles.

Forthcoming issues of Point Lookout

Coming January 20: Anticipating Absence: Quarantine and Isolation

When the pandemic compels some knowledge workers to quarantine or isolate, we tend to treat them as if they were totally unavailable. But if they're willing and able to work, even part-time, they might be able to continue to contribute. To make this happen, work out conditions in advance. Available here and by RSS on January 20.

And on January 27: Cost Concerns: Comparisons

When we assess the costs of different options for solving a problem, we must take care not to commit a variety of errors in approach. These errors can lead to flawed decisions. One activity at risk for error is comparing the costs of two options. Available here and by RSS on January 27.

Coaching services

I offer email and telephone coaching at both corporate and individual rates. Contact Rick for details at rbrenhZLYrRMtUnyjppRsner@ChacotqZAFalhYTBMgJWoCanyon.com or (650) 787-6475, or toll-free in the continental US at (866) 378-5470.

Get the ebook!

Past issues of Point Lookout are available in six ebooks:

• Get 2001-2 in Geese Don't Land on Twigs (PDF, )
• Get 2003-4 in Why Dogs Wag (PDF, )
• Get 2005-6 in Loopy Things We Do (PDF, )
• Get 2007-8 in Things We Believe That Maybe Aren't So True (PDF, )
• Get 2009-10 in The Questions Not Asked (PDF, )
• Get all of the first twelve years (2001-2012) in The Collected Issues of Point Lookout (PDF, )

Are you a writer, editor or publisher on deadline? Are you looking for an article that will get people talking and get compliments flying your way? You can have 500-1000 words in your inbox in one hour. License any article from this Web site. More info

Public seminars

The Power Affect: How We Express Our Personal Power

Many people who possess real organizational power have a characteristic demeanor. It's the way they project their presence. I call this the power affect. Some people — call them power pretenders — adopt the power affect well before they attain significant organizational power. Unfortunately for their colleagues, and for their organizations, power pretenders can attain organizational power out of proportion to their merit or abilities. Understanding the power affect is therefore important for anyone who aims to attain power, or anyone who works with power pretenders. Read more about this program.

• A recording of a program presented June 29, 2017, Monthly Webinar, sponsored by Technobility Webinar Series. PMI members can earn 1.0 Category 'A' PDU by viewing this program. View this program now.
   
• A recording of a program presented June 29, 2017, Monthly Webinar, sponsored by Technobility Webinar Series. PMI members can earn 1.0 Category 'A' PDU by viewing this program. View this program now.
   

Bullet Points: Mastery or Madness?

Decision-makers in modern organizations commonly demand briefings in the form of bullet points or a series of series of bullet points. But this form of presentation has limited value for complex decisions. We need something more. We actually need to think. Briefers who combine the bullet-point format with a variety of persuasion techniques can mislead decision-makers, guiding them into making poor decisions. Read more about this program.

• A recording of a program presented June 24, 2020, Monthly Webinar, sponsored by Technobility Webinar Series. PMI members can earn 1.0 Category 'A' PDU by viewing this program. View this program now.
   
• A recording of a program presented June 24, 2020, Monthly Webinar, sponsored by Technobility Webinar Series. PMI members can earn 1.0 Category 'A' PDU by viewing this program. View this program now.