We notice it most clearly in brainstorming, but it can happen in any meeting. Some people dominate the conversation (I'll call them Outspoken), while others seem unable to get a chance to speak (I'll call them Softspoken). When the Softspoken do get a chance to speak, an Outspoken often interrupts, preventing the Softspoken from finishing a thought. Eventually, the Softspoken give up trying, if they don't actually leave the room. Or, in virtual meetings, they sign off or begin indulging in their favorite digital pastimes.
Understanding the experiences of all involved helps us allocate airtime more fairly. Let's begin by exploring the inner experience of the Outspoken.
- Excited, capable, and articulate
- Some of the Outspoken are excited and passionate about the discussion. If they're also knowledgeable and articulate, they might feel an overwhelming desire to contribute. They're so fully involved that they're unaware that they're taking more than their fair share of the airtime.
- Seeking attention
- To gain attention, some of the Outspoken exploit their advantages. Motivations differ. Some want to make a case for a particular mission that they hope the group will adopt. Some hope to enhance their own political stature, possibly to gain promotion or influence. Others seek to dominate solely for the thrill of domination.
- Believing no one has anything to say
- When a pause in the conversation occurs, or even before a pause develops, the Outspoken are more likely to believe that no one has anything to say. They conclude that it's permissible to contribute whatever might be in their minds.
- Rude or careless of the rights of others
- Some of the Outspoken recognize that their own behavior is rude, but they're either careless of the rights of others, or they feel that the discussion is so important and urgent that civility and politeness must be temporarily suspended.
- Strategically assertive
- Someone When someone repeatedly dominates
meetings, understanding the
experiences of all involved helps
us allocate airtime more fairlywho wants to limit opportunities for others to express points of view contrary to their own might steer the conversation in what they regard as a safe direction. They speak at length, and interrupt anyone who might express a contrary view. What might seem to be simple rudeness can actually be strategic.
- Politically powerful
- When the Outspoken are politically powerful, some consider them to be demonstrating their power. They don't actually have a point to make, other than that they're in charge. Perhaps. Also possible: the Outspoken feel threatened, weak, and small, and they dominate the meeting to validate their own images of themselves.
- Composite Outspoken
- The Outspoken might be two or three (or more) individuals, allied with a single purpose. They might plan in advance to express their point of view in a way that deprives others of airtime. But because the Outspoken are multiple people, they don't seem to be dominating the meeting.
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More articles on Effective Meetings:
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- When an important item remains on our To-Do list for a long time, it's possible that we've found ways
to avoid facing it. Some of the ways we do this are so clever that we may be unaware of them. Here's
a collection of techniques we use to avoid engaging difficult problems.
- Discussion Distractions: I
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- Twelve Tips for More Masterful Virtual Presentations: I
- Virtual presentations are like face-to-face presentations, in that one (or a few) people present a program
to an audience. But the similarity ends there. In the virtual environment, we have to adapt if we want
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- Meeting Troubles: Culture
- Sometimes meetings are less effective than they might be because of cultural factors that are outside
our awareness. Here are some examples.
- A Pain Scale for Meetings
- Most meetings could be shorter, less frequent, and more productive than they are. Part of the problem
is that we don't realize how much we do to get in our own way. If we track the incidents of dysfunctional
activity, we can use the data to spot trends and take corrective action.
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- And on April 8: Intentionally Misreporting Status: I
- When we report the status of the work we do, we sometimes confront the temptation to embellish the good news or soften the bad news. How can we best deal with these obstacles to reporting status with integrity? Available here and by RSS on April 8.
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- The Power Affect: How We Express Our Personal Power
Many people who possess real organizational power have a characteristic demeanor. It's the way they project their presence. I call this the power affect. Some people — call them power pretenders — adopt the power affect well before they attain significant organizational power. Unfortunately for their colleagues, and for their organizations, power pretenders can attain organizational power out of proportion to their merit or abilities. Understanding the power affect is therefore important for anyone who aims to attain power, or anyone who works with power pretenders. Read more about this program.