In workplace politics, as in much of Life, it's easier to stay out of trouble than to get out of trouble. In that spirit, last time we examined attributes of organizational cultures that indicate elevated political risk. But whether or not a group's culture tolerates willfully damaging political conflict, intentionally harming someone, directly or not, is a choice available to anyone.
That's why observations of personal behavior are useful for assessing political risk. Here are several behavior patterns worth noticing.
- Repeated, covert behavioral norm violations
- Most of us abide by behavioral norms — no cussing, courtesy to all, and the like. There are deviations, though, and penalties usually follow. Those who violate norms repeatedly and covertly have found ways to harm or offend others while evading penalties. To manage the risk of harm, you can try avoiding these people, which might work for a while. Better: leverage your organization's norm enforcement infrastructure by finding ways to expose the offenders.
- Manipulation and deception
- People who repeatedly manipulate or deceive others usually do so not for the benefit of their targets, but for their own personal advantage. Avoidance is a common defensive response. Another is explaining to the deceiver how hurtful his or her behavior is. Rarely is either strategy effective. Reconciling yourself to the person's dishonesty, while guarding against being tricked again, is probably the best course.
- Substance abuse
- People engaged in abuse of addictive substances aren't in control of their own behavior. Their need to meet the requirements of their addiction limits their ability to choose to avoid harming others. Indeed, the substance abuse can even expose them to the risk of control by their substance supply chain. Relying on people in such predicaments to behave respectfully toward others is risky.
- Some behaviors can be as addictive as substances. One especially addictive behavior is quarreling. The thrill of prevailing in disputes can be so enticing that the quarrel itself becomes more important than the matter in dispute. Close collaborations with the quarrel-addicted are unlikely to come to good ends.
- Gambling is another well-established addictive behavior. We usually think of gambling as gaming, but we gamble in the workplace when we undertake high-risk projects or when we seek to dislodge powerful political foes. Although assuming reasonable risk is a necessity of modern work life, there are those who seek unreasonable When people are ensnared by addiction,
their need to meet the requirements
of their addiction limits their ability
to choose to avoid harming othersrisk so they can experience the thrill of defying the odds. Collaborations and alliances with such people are unwise.
- Rumormongering is another addictive behavior. The thrill of telling someone something they haven't yet heard can be so rewarding that the rumormongerer yields to the temptation to embellish — essentially, to lie — because seeming to be "in the know" becomes more important than Truth. Telling such people anything at all can risk its incorporation into the next rumor, possibly damaging even to you.
This is just a sampler. Add your own observations to this list, and send them along. And be careful out there. First in this series Top Next Issue
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More articles on Workplace Politics:
- When Others Curry Favor
- When peers curry favor with the boss, many of us feel contempt, an urge for revenge, anger, or worse.
Trying to stop those who curry favor probably isn't an effective strategy. What is?
- Devious Political Tactics: Divide and Conquer, Part I
- While most leaders try to achieve organizational unity, some do use divisive tactics to maintain control,
or to elevate performance by fostering competition. Understanding the risks of these tactics can motivate
you to find another way.
- Telephonic Deceptions: I
- People have been deceiving each other at work since the invention of work. Nowadays, with telephones
ever-present, telephonic deceptions are becoming more creative. Here's Part I of a handy guide for telephonic
- Meets Expectations
- Many performance management systems include ratings such as "meets expectations," "exceeds
expectations," and "needs improvement." Many find the "meets" rating demoralizing.
- Narcissistic Behavior at Work: II
- Narcissistic behavior at work threatens the enterprise. People who behave narcissistically systematically
place their own interests and welfare ahead of anyone or anything else. In this Part II of the series
we consider the narcissistic preoccupation with superiority fantasies.
See also Workplace Politics and Devious Political Tactics for more related articles.
Forthcoming issues of Point Lookout
- Coming March 29: Time Slot Recycling: The Risks
- When we can't begin a meeting because some people haven't arrived, we sometimes cancel the meeting and hold a different one, with the people who are in attendance. It might seem like a good way to avoid wasting time, but there are risks. Available here and by RSS on March 29.
- And on April 5: The Fallacy of Division
- Errors of reasoning are pervasive in everyday thought in most organizations. One of the more common errors is called the Fallacy of Division, in which we assume that attributes of a class apply to all members of that class. It leads to ridiculous results. Available here and by RSS on April 5.
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Beware any resource that speaks of "winning" at workplace politics or "defeating" it. You can benefit or not, but there is no score-keeping, and it isn't a game.
- Wikipedia has a nice article with a list of additional resources
- Some public libraries offer collections. Here's an example from Saskatoon.
- Check my own links collection
- LinkedIn's Office Politics discussion group