In workplace politics, as in much of Life, it's easier to stay out of trouble than to get out of trouble. In that spirit, last time we examined attributes of organizational cultures that indicate elevated political risk. But whether or not a group's culture tolerates willfully damaging political conflict, intentionally harming someone, directly or not, is a choice available to anyone.
That's why observations of personal behavior are useful for assessing political risk. Here are several behavior patterns worth noticing.
- Repeated, covert behavioral norm violations
- Most of us abide by behavioral norms — no cussing, courtesy to all, and the like. There are deviations, though, and penalties usually follow. Those who violate norms repeatedly and covertly have found ways to harm or offend others while evading penalties. To manage the risk of harm, you can try avoiding these people, which might work for a while. Better: leverage your organization's norm enforcement infrastructure by finding ways to expose the offenders.
- Manipulation and deception
- People who repeatedly manipulate or deceive others usually do so not for the benefit of their targets, but for their own personal advantage. Avoidance is a common defensive response. Another is explaining to the deceiver how hurtful his or her behavior is. Rarely is either strategy effective. Reconciling yourself to the person's dishonesty, while guarding against being tricked again, is probably the best course.
- Substance abuse
- People engaged in abuse of addictive substances aren't in control of their own behavior. Their need to meet the requirements of their addiction limits their ability to choose to avoid harming others. Indeed, the substance abuse can even expose them to the risk of control by their substance supply chain. Relying on people in such predicaments to behave respectfully toward others is risky.
- Some behaviors can be as addictive as substances. One especially addictive behavior is quarreling. The thrill of prevailing in disputes can be so enticing that the quarrel itself becomes more important than the matter in dispute. Close collaborations with the quarrel-addicted are unlikely to come to good ends.
- Gambling is another well-established addictive behavior. We usually think of gambling as gaming, but we gamble in the workplace when we undertake high-risk projects or when we seek to dislodge powerful political foes. Although assuming reasonable risk is a necessity of modern work life, there are those who seek unreasonable When people are ensnared by addiction,
their need to meet the requirements
of their addiction limits their ability
to choose to avoid harming othersrisk so they can experience the thrill of defying the odds. Collaborations and alliances with such people are unwise.
- Rumormongering is another addictive behavior. The thrill of telling someone something they haven't yet heard can be so rewarding that the rumormongerer yields to the temptation to embellish — essentially, to lie — because seeming to be "in the know" becomes more important than Truth. Telling such people anything at all can risk its incorporation into the next rumor, possibly damaging even to you.
Is every other day a tense, anxious, angry misery as you watch people around you, who couldn't even think their way through a game of Jacks, win at workplace politics and steal the credit and glory for just about everyone's best work including yours? Read 303 Secrets of Workplace Politics, filled with tips and techniques for succeeding in workplace politics. More info
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More articles on Workplace Politics:
- How to Tell If You Work for a Nanomanager
- By now, we've all heard of micromanagers, and some have experienced micromanagement firsthand. Some
of us have even micromanaged others. But there's a breed of micromanagers whose behavior is so outlandish
that they need a category of their own.
- Pariah Professions: II
- In some organizations entire professions are regarded as pariahs — outsiders. They're expected
to perform functions that the organization does need, but their relationships with others in the organization
are strained at best. When pariahdom is tolerated, organizational performance suffers.
- Active Deceptions at Work
- Among the vast family of workplace deceptions, those that involve presenting fiction as reality are
among the most exasperating, because we sometimes feel fooled or gullible. Lies are the simplest example
of this type, but there are others, and some are fiendishly clever.
- Grace Under Fire: II
- When we debate at work, things sometimes turn unpleasant. Out of control, one party might maneuver the
other into losing control. If we have better tools for recognizing these tactics, we're better able
to maintain self-control. Here's Part II of such a toolkit.
- I Don't Understand: II
- Unclear, incomplete, or ambiguous statements are problematic, in part, because we need to seek clarification.
How can we do that without seeming to be hostile, threatening, or disrespectful?
Forthcoming issues of Point Lookout
- Coming July 8: Multi-Expert Consensus
- Some working groups consist of experts from many fields. When they must reach a decision by consensus, members have several options. Defining those options in advance can help the group reach a decision with all its relationships intact. Available here and by RSS on July 8.
- And on July 15: Disjoint Concept Vocabularies
- In disputes or in problem solving sessions, when we can't seem to come to agreement, we often attribute the difficulty to miscommunication, histories of disagreements, hidden agendas, or "personality clashes." Sometimes the cause is much simpler. Sometimes the concept vocabularies of the parties don't overlap. Available here and by RSS on July 15.
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- The Power Affect: How We Express Our Personal Power
Many people who possess real organizational power have a characteristic demeanor. It's the way they project their presence. I call this the power affect. Some people — call them power pretenders — adopt the power affect well before they attain significant organizational power. Unfortunately for their colleagues, and for their organizations, power pretenders can attain organizational power out of proportion to their merit or abilities. Understanding the power affect is therefore important for anyone who aims to attain power, or anyone who works with power pretenders. Read more about this program.
- Bullet Points: Mastery or Madness?
Decision-makers in modern organizations commonly demand briefings in the form of bullet points or a series of series of bullet points. But this form of presentation has limited value for complex decisions. We need something more. We actually need to think. Briefers who combine the bullet-point format with a variety of persuasion techniques can mislead decision-makers, guiding them into making poor decisions. Read more about this program.
Beware any resource that speaks of "winning" at workplace politics or "defeating" it. You can benefit or not, but there is no score-keeping, and it isn't a game.