Many teams of people accustomed to working together face-to-face are now compelled to work from home because of the pandemic. Because they're working from home, these teams are now virtual teams. As described last time, this new virtual configuration affects workplace politics, and in particular, it affects the politics of meetings. But it has other political effect as well. Here are three more ways the new virtuality affects workplace politics.
- Where you live matters much less
- Because work-from-home is so much more common in a pandemic, choosing where to live is a little more complicated. If you're commuting less often to an office, then for the time being, your choices of where to live might expand — in some cases, dramatically. If you have flexibility, use it. Even if you elect not to change where you live, some of your colleagues might. Because that choice can affect you, be alert to these possibilities.
- Similar calculations apply when searching for employment. In nonpandemic times, some employers valued on-site work much more highly than they value it now. You might be able now to find an employer who's very comfortable with your working remotely, even if you had difficulties finding such employers in the past. If you're willing and able to work remotely, the number of employment opportunities can be vastly greater than they otherwise would be.
- In time, we can expect this phenomenon to affect compensation. People who live in high-compensation areas will be more likely to be working alongside those living in low-compensation areas. Because employers usually try to keep compensation equitable across work teams, a leveling process might occur if the effects of the pandemic are long lasting.
- Appearance matters, but in new ways
- Personal appearance does matter, as much as it mattered before the pandemic. But when work-from-home is in effect, what matters most is your video appearance in exchanges mediated by Zoom, MS Teams, or whatever software your employer uses. If you're engaged in interviewing for a new position, similar considerations apply to prospective employers.
- For most, dress is a notch less formal — not less than that — for work-from-home than it was for work-at-work. In all other respects, for dress, there is little change.
- But there are other changes. For example, relative stature — your height compared to others — can affect your ability to influence others, especially those who don't know you well. [Stulp 2015] [Stulp 2013] But in the virtual environment, height isn't evident. People who are taller than most others are likely to experience a loss of advantage; people who are shorter than most others are likely to experience a loss of disadvantage.
- Attend Your height compared to others can
affect your ability to influence
others, especially those
who don't know you wellto the background of your video image. Bedrooms are unprofessional. Choose a space at home that looks as close to businesslike as you can make it. - The online disinhibition effect is more important
- According to psychologist John Suler, a contributing cause of destructive conflict in the virtual environment is the online disinhibition effect (ODE). [Suler 2004] [Brenner 2015.5] Briefly, virtual environments inherently weaken inhibitions that limit socially offensive behavior.
- One factor contributing to the ODE is what psychologists call dissociative anonymity. In the virtual environment, compared to real life, the connection between our personhood and our social actions is weaker. This weakened connection — dissociation — creates a sense of psychological freedom that enables us to say or do (or not say or not do) things that we wouldn't (or would) otherwise.
- The implications of the ODE for person-to-person interactions include elevated probability of toxic conflict. If you expect difficulty in interactions between yourself and others, be aware that those difficulties are more likely in the virtual environment. Prepare yourself. Consciously choose not to engage or respond unless the issue at hand truly merits such action. Choose instead to wait if you can. Others might step in, or the issue might otherwise resolve itself.
Are your virtual meetings plagued by inattentiveness, interruptions, absenteeism, and a seemingly endless need to repeat what somebody just said? Do you have trouble finding a time when everyone can meet? Do people seem disengaged and apathetic? Or do you have violent clashes and a plague of virtual bullying? Read Leading Virtual Meetings for Real Results to learn how to make virtual meetings much more productive and less stressful — and a lot shorter. Order Now!
Footnotes
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Related articles
More articles on Virtual and Global Teams:
- Dispersed Teams and Latent Communications
- When geography divides a team, conflicts can erupt along the borders. "Us" and "them"
becomes a way of seeing the world, and feelings about people at other sites can become hostile. Why
does this happen and what can we do about it?
- Social Entry Strategies: I
- Much more than work happens in the workplace. We also engage in social behaviors, including one sometimes
called social entry. We use social entry strategies to make places for ourselves in social groups at work.
- Remote Hires: Communications
- When knowledge-oriented organizations hire remote workers, success is limited by the communications
facilities they provide. Remote hires need phones, computers, email, text, video, calendars, and more.
Communications infrastructure drives productivity.
- Cooperations That Need to Be Collaborations
- Modern products and services are so complex that many people cooperate and collaborate to produce them.
When people are cooperating but the work actually requires collaborating, risks arise that can threaten
the success of the effort.
- Fractures in Virtual Teams
- Virtual teams — teams not co-located — do sometimes encounter difficulties maintaining unity
of direction, or even unity of purpose. When they fracture, they do so in particular ways. Bone fractures
provide a metaphor useful for guiding interventions.
See also Virtual and Global Teams and Conflict Management for more related articles.
Forthcoming issues of Point Lookout
- Coming April 3: Recapping Factioned Meetings
- A factioned meeting is one in which participants identify more closely with their factions, rather than with the meeting as a whole. Agreements reached in such meetings are at risk of instability as participants maneuver for advantage after the meeting. Available here and by RSS on April 3.
- And on April 10: Managing Dunning-Kruger Risk
- A cognitive bias called the Dunning-Kruger Effect can create risk for organizational missions that require expertise beyond the range of knowledge and experience of decision-makers. They might misjudge the organization's capacity to execute the mission successfully. They might even be unaware of the risk of so misjudging. Available here and by RSS on April 10.
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