Most of us have a sense of our own integrity. There are some things we just won't do. Yet, in extreme situations, most of us would violate our personal codes. Suppose that you believe that you would never assault anyone. Ask yourself, "What if someone tried to snatch my child from me at the mall?" That example might not work for you, but try to find one that does. For most of us, it's surprisingly easy.
So it is in workplace politics. We can justify almost any action when status, self-esteem, and money are at stake — especially after the fact.
This sounds bleak, and you might wonder whether it's worth participating at all. In fact, you're already participating. Maybe you aren't at the heart of the action, but you're at least part of the audience. To stand outside of the politics, you must stand outside of the organization.
You can participate comfortably if you adopt some principles that help manage your risk. Get a small notebook and start your collection. Here are some to get you started.
- Choose your dance partners
Some people have values that are consistent with yours. Others don't. Some people are much higher rank than you are. Others are nearer your own level. Political agreements with others who are very different from you in values or rank entail greater risk that one of you will hurt the other. Work with those with whom you're comfortable.
- Make agreements explicit
- When a colleague violates an agreement, we can feel wronged, even when the agreement was implicit and even when the colleague was unaware of the agreement. Don't assume — make all agreements explicit. People hardly ever honor agreements they don't know about.
- Make exchanges contemporaneous
- Political agreements
with others who are
very different from you
in values or rank
entail greater risk
that one of you
will hurt the other - When an agreement involves an exchange, make sure that the exchange is contemporaneous. An exchange in which you deliver now and your partner delivers in six months is risky, because it's tempting to re-interpret the agreement once the exchange is only half-complete.
- Confidences are (almost) always broken
- When you tell someone something in confidence, expect it to get around. Almost all of us — including you! — have repeated something we agreed never to repeat. Pledges of confidentiality have short shelf lives. For more on this, see "You Have to Promise Not to Tell a Soul," Point Lookout for July 25, 2001.
- Other people don't live by your rules
- When someone has transgressed, often the transgression is a violation of your own code of ethics, but not theirs. People are free to break your personal rules. Recognize that each of us has the right to develop our own rules.
In workplace politics, as in Life, there are no guarantees. Participation entails risk. By managing that risk sensibly, you can participate at your own level of comfort. Top
Next Issue
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Related articles
More articles on Ethics at Work:
Tornado Warning
- When organizations go astray ethically, and their misdeeds come to light, people feel shocked, as if
they've been swept up by a tornado. But ethical storms do have warning signs. Can you recognize them?
The Power of Presuppositions
- Presuppositions are powerful tools for manipulating others. To defend yourself, know how they're used,
know how to detect them, and know how to respond.
Looking the Other Way
- Sometimes when we notice wrongdoing, and we aren't directly involved, we don't report it, and we don't
intervene. We look the other way. Typically, we do this to avoid the risks of making a report. But looking
the other way is also risky. What are the risks of looking the other way?
Personnel-Sensitive Risks: II
- Personnel-sensitive risks are risks that are difficult to discuss openly. Open discussion could infringe
on someone's privacy, or lead to hurt feelings, or to toxic politics or toxic conflict. If we can't
discuss them openly, how can we deal with them?
On Repeatable Blunders
- When organizations make mistakes, they sometimes acknowledge them and learn how to avoid repeating them.
And sometimes they conceal them or even deny they happened. When they conceal mistakes or deny they
occurred, repetition is more likely.
See also Ethics at Work for more related articles.
Forthcoming issues of Point Lookout
Coming December 13: Contrary Indicators of Psychological Safety: I
- To take the risks that learning and practicing new ways require, we all need a sense that trial-and-error approaches are safe. Organizations seeking to improve processes would do well to begin by assessing their level of psychological safety. Available here and by RSS on December 13.
And on December 20: Contrary Indicators of Psychological Safety: II
- When we begin using new tools or processes, we make mistakes. Practice is the cure, but practice can be scary if the grace period for early mistakes is too short. For teams adopting new methods, psychological safety is a fundamental component of success. Available here and by RSS on December 20.
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