Most of us have a sense of our own integrity. There are some things we just won't do. Yet, in extreme situations, most of us would violate our personal codes. Suppose that you believe that you would never assault anyone. Ask yourself, "What if someone tried to snatch my child from me at the mall?" That example might not work for you, but try to find one that does. For most of us, it's surprisingly easy.
So it is in workplace politics. We can justify almost any action when status, self-esteem, and money are at stake — especially after the fact.
This sounds bleak, and you might wonder whether it's worth participating at all. In fact, you're already participating. Maybe you aren't at the heart of the action, but you're at least part of the audience. To stand outside of the politics, you must stand outside of the organization.
You can participate comfortably if you adopt some principles that help manage your risk. Get a small notebook and start your collection. Here are some to get you started.
- Choose your dance partners
- Some people have values that are consistent with yours. Others don't. Some people are much higher rank than you are. Others are nearer your own level. Political agreements with others who are very different from you in values or rank entail greater risk that one of you will hurt the other. Work with those with whom you're comfortable.
- Make agreements explicit
- When a colleague violates an agreement, we can feel wronged, even when the agreement was implicit and even when the colleague was unaware of the agreement. Don't assume — make all agreements explicit. People hardly ever honor agreements they don't know about.
- Make exchanges contemporaneous
- Political agreements
with others who are
very different from you
in values or rank
entail greater risk
that one of you
will hurt the other - When an agreement involves an exchange, make sure that the exchange is contemporaneous. An exchange in which you deliver now and your partner delivers in six months is risky, because it's tempting to re-interpret the agreement once the exchange is only half-complete.
- Confidences are (almost) always broken
- When you tell someone something in confidence, expect it to get around. Almost all of us — including you! — have repeated something we agreed never to repeat. Pledges of confidentiality have short shelf lives. For more on this, see "You Have to Promise Not to Tell a Soul," Point Lookout for July 25, 2001.
- Other people don't live by your rules
- When someone has transgressed, often the transgression is a violation of your own code of ethics, but not theirs. People are free to break your personal rules. Recognize that each of us has the right to develop our own rules.
In workplace politics, as in Life, there are no guarantees. Participation entails risk. By managing that risk sensibly, you can participate at your own level of comfort. Top Next Issue
Is every other day a tense, anxious, angry misery as you watch people around you, who couldn't even think their way through a game of Jacks, win at workplace politics and steal the credit and glory for just about everyone's best work including yours? Read 303 Secrets of Workplace Politics, filled with tips and techniques for succeeding in workplace politics. More info
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Related articles
More articles on Ethics at Work:
- You Have to Promise Not to Tell a Soul
- You're at lunch with one of your buddies, who's obviously upset. You ask why. "You have to promise
not to tell a soul," is the response. You promise. And there the trouble begins.
- When You Aren't Supposed to Say: II
- Most of us have information that's "company confidential," or possibly even more sensitive
than that. Sometimes people who try to extract that information use techniques based on misdirection.
Here are some of them.
- Approval Ploys
- If you approve or evaluate proposals or requests made by others, you've probably noticed patterns approval
seekers use to enhance their success rates. Here are some tactics approval seekers use.
- Appearance Anti-patterns: I
- Appearances can be deceiving. Just as we can misinterpret the actions and motivations of others, others
can misinterpret our own actions and motivations. But we can take steps to limit these effects.
- Appearance Anti-patterns: II
- When we make decisions based on appearance we risk making errors. We create hostile work environments,
disappoint our customers, and create inefficient processes. Maintaining congruence between the appearance
and the substance of things can help.
See also Ethics at Work and Ethics at Work for more related articles.
Forthcoming issues of Point Lookout
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- Tuckman's model of small group development, best known as "Forming-Storming-Norming-Performing," applies better to development of some groups than to others. We can use a metaphor to explore how the model applies to Storming in task-oriented work groups. Available here and by RSS on December 11.
- And on December 18: Subgrouping and Conway's Law
- When task-oriented work groups address complex tasks, they might form subgroups to address subtasks. The structure of the subgroups and the order in which they form depend on the structure of the group's task and the sequencing of the subtasks. Available here and by RSS on December 18.
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