It Might Be Legal, but It's Unethical

With the non-controversial topics out of the way, they moved on to what they all knew was the most difficult issue. Everyone felt the tension, though perhaps no one felt the pressure Trish did. She knew that whatever they announced publicly would affect the share price, and the critical factor would be her estimate of the delay on Metronome. Everyone in the room would feel the pain.

"On to Metronome," Jack pronounced. "Trish?"

Here we go, she thought. The dates were bad news, but the estimates were Peter's, and Peter was the best. The dates were right. "As you all know, the news isn't good. The estimates are June 30th, best case, but possibly as late as November."

Silence. Warfield, as usual, spoke first. "That's unacceptable. What are your plans for replacing Peter?"

"I have no plans for replacing Peter, or anyone else," Trish replied. "They've all done a marvelous job with what we gave them, and it's up to us now to manage this."

In some organizations, Trish's recommendation is unusual. Rather than blaming someone for an organizational failure, Trish believes that the company must tell the public the hard truth. What would you have done?

Now that CEO's will be personally accountable for statements they make about their organizations, we can all expect to be held to higher standards of professional ethics. Some professions have codes of ethics, but most of us don't even have professional associations we could join, let alone formal codes of ethics to guide us.

When you doubt the propriety of an action or decision, what principles guide you? Whether or not you can turn to an association for ethical guidance, writing down a code of ethics for your job can help. Try it. Here are some principles to get you started.

Beware personal benefits

If you would personally benefit from an action you're about to take, it could be questionable. Examine such actions carefully.

Appearance counts

The appearance of unethical behavior is as damaging as actual unethical behavior. Avoid even the appearance of crossing the line.

What you don't do can be damning

Unethical behavior need not be proactive. In some situations, doing nothing can be unethical.

Be open about key phrases

If you intentionally use a key phrase, explain its significance to the listener. Relying on listeners to grasp the importance of innocent-sounding words could be a way of misleading people.

Consulting an attorney can be a red flag

Legal standards are usually less restrictive than ethical standards. Excessive concern with the legalities of your actions might mean that you're in danger of ethical transgression.

Start a discussion of ethics in your organization. Being open about the issue is a critical first step.  Top    Next Issue

Is every other day a tense, anxious, angry misery as you watch people around you, who couldn't even think their way through a game of Jacks, win at workplace politics and steal the credit and glory for just about everyone's best work including yours? Read 303 Secrets of Workplace Politics, filled with tips and techniques for succeeding in workplace politics. More info

See "On the Appearance of Impropriety," Point Lookout for December 2, 2009, for a bit more on the appearance of impropriety.

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Personnel-Sensitive Risks: I

Some risks and the plans for managing them are personnel-sensitive in the sense that disclosure can harm the enterprise or its people. Since most risk management plans are available to a broad internal audience, personnel-sensitive risks cannot be managed in the customary way. Why not?

The Costanza Matrix

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See also Ethics at Work for more related articles.

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When knowledge-oriented organizations hire remote workers, success is limited by the communications facilities they provide. Remote hires need phones, computers, email, text, video, calendars, and more. Communications infrastructure drives productivity. Available here and by RSS on February 10.

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