In the world of entertainment, it's easy to distinguish right from wrong, good from bad, and beautiful from ugly. That's part of what makes entertainment entertaining, because it shields us from the cares and confusion and nuance of reality, and lets us enter a world of clarity and simplicity and thrilling success. But when we expect the same of the real world, we're choosing a path that leads to trouble.
The complexity of reality appears in almost everything we do at work — workplace politics, negotiations, making design trade-offs — even choosing friends and allies. We have to "take the good with the bad" so often that the phrase itself is a cliché. Accepting what we don't want as a means of getting what we do want isn't always hypocritical — rather, it can be an acknowledgement of the variety and complexity of the real world.
Little in life — some say nothing in life — is all good or all bad. Even that statement is mixed. It means that the most horrible events can have some good consequences — difficult as they might be to see at first. Just as there are trees whose seeds cannot germinate until fire chars their forests, there are projects that cannot find funding until bankruptcy threatens their companies.
And even the most wonderful events can have some bad consequences — unwilling as we might be to see them at first. Rain falling on arid land is the salvation of most of the plants it visits — except those living in the no-longer-dry arroyos that carry the inevitable flash floods. And successful market-dominating products can lead companies to concentrate on existing customers longer than they should, freezing those companies out of new opportunities until too late.
If we choose to, we can usually find the bad in any experience. That can be worthwhile, when finding it leads to learning, or when it helps us avert failure. It can also be wasteful, when focusing on the bad drains us of energy or leads us to miss whatever joy or thrill the experience offers.
Little in life — some
say nothing in life — is
all good or all badAnd we can also choose to emphasize the good of any experience. Sometimes the good is hard to find, or we must put some time or distance between the experience and ourselves to fully grasp the good. Finding that good can give the experience meaning, especially when the discovery requires real effort. But it can also insulate us from important lessons, when we reject the whole of the experience to accept only that good.
Few of us consistently make the right choices, grasping the good and the bad and the complexity of every situation. But in teams, almost certainly, someone has it right. Embrace your disagreements. Rely on each other for a true picture of reality. Top Next Issue
Are you fed up with tense, explosive meetings? Are you or a colleague the target of a bully? Destructive conflict can ruin organizations. But if we believe that all conflict is destructive, and that we can somehow eliminate conflict, or that conflict is an enemy of productivity, then we're in conflict with Conflict itself. Read 101 Tips for Managing Conflict to learn how to make peace with conflict and make it an organizational asset. Order Now!
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- False Summits: I
- Mountaineers often experience "false summits," when just as they thought they were nearing
the summit, it turns out that there is much more climbing to do. So it is in project work.
- Contextual Causes of Conflict: II
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the people directly participating in the conflict. Here's Part II of an exploration of causes that lie
- The Risks of Too Many Projects: I
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Forthcoming issues of Point Lookout
- Coming February 26: Unintended Condescension: II
- Intentionally making condescending remarks is something most of us do only when we lose control. But anyone at any time can inadvertently make a remark that someone else experiences as condescending. We explored two patterns to avoid last time. Here are two more. Available here and by RSS on February 26.
- And on March 4: Workplace Remorse
- Remorse is an unpleasant emotion. But it need not be something we suppress or avoid. It can provide a path to a positive learning experience that adds meaning to life. Available here and by RSS on March 4.
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Many people who possess real organizational power have a characteristic demeanor. It's the way they project their presence. I call this the power affect. Some people — call them power pretenders — adopt the power affect well before they attain significant organizational power. Unfortunately for their colleagues, and for their organizations, power pretenders can attain organizational power out of proportion to their merit or abilities. Understanding the power affect is therefore important for anyone who aims to attain power, or anyone who works with power pretenders. Read more about this program.