In-person business greetings vary around the world. There are nods, bows, kisses, hugs, handshakes, and many more. In the United States, the customary greeting is a handshake.
There's no one right way to shake hands. We each shake hands in our own unique ways. Wherever we learned it, our teachers are all different. Men and women are different too.
Even though we all do it differently, any culture that has a handshake custom has an "ideal" handshake, and it attaches meanings to slight deviations from the ideal. Here's Part I of some guidelines for handshakes, as the custom is practiced in business in the USA.
- It's a right hand thing
- Unless you have a disability, or your right hand is obviously occupied in some way, the right hand is the rule. Extending your left hand can be seen as insulting.
- Prepare
- If you expect to be shaking hands, keep your right hand free and remove your gloves. Having to shift items to your left hand while your partner waits can seem disrespectful to some, and might even feel embarrassing to you.
- Stand
- If you're seated when a handshake is imminent, rise. Some feel that this applies only to men, but that's changing, especially in the business setting. Still, in some microcultures, ladies need not stand.
- Make eye contact
- Shaking hands requires eye contact and attention. Not a glare or stare, but caring attention. Looking away can mean, "I don't really care about you."
- Even though we all do it differently,
any culture that has a handshake
custom has an "ideal" handshake - Stand far enough away
- If you're too close, your extended hand will invade your partner's personal space, which in the U.S. is about three-quarters of an arm's length.
- Know who should offer first
- Some women feel that courtesy demands that a man wait for a woman to extend her hand, though in business, it's now rare for women to be treated differently. The powerful — both men and women — often expect the less powerful to offer first.
- Say your name
- Introduce yourself, even if someone else has already done so. All you need do is say your name, beginning just before you extend your hand.
- Say your partner's name
- Toward the end of the handshake, say your partner's name. Speaking it will help you remember it, and demonstrates that you're paying attention and that you care. "Nice to meet you" is optional and usually welcome.
- Point your thumb upward
- Some people shake hands with palm pointing slightly downward. For many people, this is insulting, because it places them in a subordinate position.
If you've grown up in the United States, and you shake hands with someone who was reared elsewhere, you might notice deviations from these customs. Interpreting those deviations as if they were intended to give offense would probably be a mistake. We'll continue next time with more guidelines and deviations. Next issue in this series Top Next Issue
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