The Deck Chairs of the ``Em''Titanic``/Em'': Strategy

In the modern workplace, much effort is irrelevant to the goals espoused by the organization — so much, in fact, that exploring the causes of useless work is worthwhile. In this part of our exploration, we focus on examples of deck-chair-rearranging pertaining to strategic decision making. See for a discussion of obvious waste, and for a discussion of task duration.

Insupportably detailed plans

Adequate planning is critical to the success of any complex project, but planning in detail not justified by current knowledge is wasteful. It can even threaten success, because it limits flexibility and closes our minds to alternatives. (More on lock-in) By contrast, "just-in-time" planning, the essence of agile development, tends to preserve flexibility.

Excessively detailed planning can be viewed as scope creep in the planning process; or as a manifestation of perfectionism; or as a result of hoarding of the planning budget or schedule or both. More

Preoccupation with efficiency over effectiveness

In manufacturing, efficiency is effectiveness, but in knowledge work, distinguishing the two is essential. About 30 years ago, management theorists came to recognize that efficiency relates to using resources wisely, given an objective, while effectiveness relates to selecting objectives wisely, given a set of resources.

In knowledge work, emphasizing efficiency over effectiveness risks engaging in deck-chair-rearranging behavior. In meetings, for example, we sometimes debate how to discuss an issue, without considering whether that issue is worth discussing at all.

Impulsively changing strategy

Sometimes we must change strategy — at times, suddenly. When it's appropriate, we call this behavior flexibility. But a pattern of sudden, inappropriate changes is something else: impulsiveness. Impulsiveness can arise along with the urge to hoard, or to expand scope, or to plan in excessive detail.

For example, In knowledge work, emphasizing
efficiency over effectiveness
risks engaging in deck-chair-
rearranging behaviorwhen a strategy "threatens" to succeed, and deck-chair-rearrangers fear the result of task completion, they can feel an urge to change strategy. Conversely, when things aren't going well, deck-chair-rearrangers can impulsively adopt a new strategy, rather than addressing and learning from the issues that have arisen.

Rigid adherence to failing strategies

Ironically, rigid adherence to failing strategies can also be part of the deck-chair pattern. Rigid adherence can arise when, instead of focusing on organizational goals, we focus on proving that we were right, and that the strategy we adopted can succeed.

Unlike other examples of the deck-chair pattern, rigid adherence to failed strategies is evident even to distant observers. Unfortunately, when they intervene, they usually terminate or reassign a single individual, rather than addressing the deck-chair pattern, which is often systemic.

Although your organization might be free of strategic deck-chair behavior, individuals might still advocate for it, albeit unwittingly. Can you think of anyone you know who might be doing it now?   First issue in this series   Top    Next Issue

Are your projects always (or almost always) late and over budget? Are your project teams plagued by turnover, burnout, and high defect rates? Turn your culture around. Read 52 Tips for Leaders of Project-Oriented Organizations, filled with tips and techniques for organizational leaders. Order Now!

More about scope creep

Some Causes of Scope Creep  [September 4, 2002]

When we suddenly realize that our project's scope has expanded far beyond its initial boundaries á#8212â when we have that how-did-we-ever-get-here feeling á#8212â we're experiencing the downside of scope creep. Preventing scope creep starts with understanding how it happens.

Scopemonging: When Scope Creep Is Intentional  [August 22, 2007]

Scope creep is the tendency of some projects to expand their goals. Usually, we think of scope creep as an unintended consequence of a series of well-intentioned choices. But sometimes, it's much more than that.

More Indicators of Scopemonging  [August 29, 2007]

Scope creep á#8212â the tendency of some projects to expand their goals á#8212â is usually an unintended consequence of well-intentioned choices. But sometimes, it's part of a hidden agenda that some use to overcome budgetary and political obstacles.

The Perils of Political Praise  [May 19, 2010]

Political Praise is any public statement, praising (most often) an individual, and including a characterization of the individual or the individual's deeds, and which spins or distorts in such a way that it advances the praiser's own political agenda, possibly at the expense of the one praised.

The Deck Chairs of the ``Em''Titanic``/Em'': Task Duration  [June 22, 2011]

Much of what we call ``Em''work``/Em'' is as futile and irrelevant as rearranging the deck chairs of the ``Em''Titanic``/Em''. We continue our exploration of futile and irrelevant work, this time emphasizing behaviors that extend task duration.

Ground Level Sources of Scope Creep  [July 18, 2012]

We usually think of scope creep as having been induced by managerial decisions. And most often, it probably is. But most project team members á#8212â and others as well á#8212â can contribute to the problem.

Scope Creep and the Planning Fallacy  [February 19, 2014]

Much is known about scope creep, but it nevertheless occurs with such alarming frequency that in some organizations, it's a certainty. Perhaps what keeps us from controlling it better is that its causes can't be addressed with management methodology. Its causes might be, in part, psychological.

Scope Creep, Hot Hands, and the Illusion of Control  [February 26, 2014]

Despite our awareness of scope creep's dangerous effects on projects and other efforts, we seem unable to prevent it. Two cognitive biases á#8212â the "hot hand fallacy" and "the illusion of control" á#8212â might provide explanations.

Scope Creep and Confirmation Bias  [March 12, 2014]

As we've seen, some cognitive biases can contribute to the incidence of scope creep in projects and other efforts. Confirmation bias, which causes us to prefer evidence that bolsters our preconceptions, is one of these.

On Planning in Plan-Hostile Environments: I  [April 23, 2025]

In most organizations, most of the time, the plans we make run into little obstacles. When that happens, we find workarounds. We adapt. We flex. We innovate. But there are times when whatever fix we try, in whatever way we replan, we just can't make it work. We're working in a plan-hostile environment.

Your comments are welcome

About Point Lookout

Thank you for reading this article. I hope you enjoyed it and found it useful, and that you'll consider recommending it to a friend.

This article in its entirety was written by a human being. No machine intelligence was involved in any way.

Point Lookout is a free weekly email newsletter. Browse the archive of past issues. Subscribe for free.

Support Point Lookout by joining the Friends of Point Lookout, as an individual or as an organization.

Do you face a complex interpersonal situation? Send it in, anonymously if you like, and I'll give you my two cents.

Related articles

More articles on Personal, Team, and Organizational Effectiveness:

Food for Thought

Most companies have employee cafeterias, with the usual not-much-better-than-high-school food service. By upgrading — and subsidizing — food service, these companies can reduce turnover and improve productivity dramatically.

Recovering Time: I

Where do the days go? How can it be that we spend eight, ten, or twelve hours at work each day and get so little done? To recover time, limit the fragmentation of your day. Here are some tips for structuring your working day in larger chunks.

The Ups and Downs of American Handshakes: II

Where the handshake is a customary business greeting, it's possible to offend accidentally. Here's Part II of a set of guidelines for handshakes in the USA.

Preventing Sidebars

Sidebar conversations between meeting participants waste time and reduce meeting effectiveness. How can we prevent them?

Top Ten Ways to Make Meetings More Effective

Meetings are just about everybody's least favorite part of working in organizations. We can do much better if only we take a few simple steps to improve them. The big one: publish the agenda in advance. Here are nine other steps to improve meetings.

See also Personal, Team, and Organizational Effectiveness and Personal, Team, and Organizational Effectiveness for more related articles.

Forthcoming issues of Point Lookout

Coming June 4: White-Collar Contractor Sabotage

Modern firms in competitive, dynamic markets draw on many types of employer/employee relationships, including contractors. By providing privileges and perks preferentially among these different types, they risk creating a caldron of resentments that can reduce organizational effectiveness. Available here and by RSS on June 4.

And on June 11: More Things I've Learned Along the Way: VI

When I gain an important insight, or when I learn a lesson, I make a note. Example: If you're interested in changing how a social construct operates, knowing how it came to be the way it is can be much less useful than knowing what keeps it the way it is. Available here and by RSS on June 11.

Coaching services

I offer email and telephone coaching at both corporate and individual rates. Contact Rick for details at rbrenubcqSvusyBsQaEDwner@ChacfhuriyFKgDguTpuYoCanyon.com or (650) 787-6475, or toll-free in the continental US at (866) 378-5470.

Get the ebook!

Past issues of Point Lookout are available in six ebooks:

• Get 2001-2 in Geese Don't Land on Twigs (PDF, )
• Get 2003-4 in Why Dogs Wag (PDF, )
• Get 2005-6 in Loopy Things We Do (PDF, )
• Get 2007-8 in Things We Believe That Maybe Aren't So True (PDF, )
• Get 2009-10 in The Questions Not Asked (PDF, )
• Get all of the first twelve years (2001-2012) in The Collected Issues of Point Lookout (PDF, )

Are you a writer, editor or publisher on deadline? Are you looking for an article that will get people talking and get compliments flying your way? You can have 500-1000 words in your inbox in one hour. License any article from this Web site. More info