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Volume 7, Issue 34;   August 22, 2007: Scopemonging: When Scope Creep Is Intentional

Scopemonging: When Scope Creep Is Intentional

by

Scope creep is the tendency of some projects to expand their goals. Usually, we think of scope creep as an unintended consequence of a series of well-intentioned choices. But sometimes, it's much more than that.

Some project sponsors know in advance that they cannot secure the organizational commitment necessary for what they actually want to do. To overcome obstacles, they seek approval for something else that's related, but different and less ambitious. Once that's underway, the organization is "hooked," and they begin expanding the scope of that smaller effort to achieve their heretofore hidden agendas.

The spine of a human male

The spine of a human male. One example from nature of probable scope creep is the "mission" of the human spine. The modern prevalence of back troubles and back pain suggests the possibility that what we now ask the spine to do is well beyond its original mission. We're larger than we have ever been, and we carry loads of such a size and in such a manner that the spine is constantly at risk. Some employers insist that employees wear "back belts" as protection, but there is no scientific evidence that they are effective in preventing injury. Photo courtesy U.S. National Library of Medicine.

I call this tactic scopemonging and its practitioners scopemongers. Some call these people scope creeps.

Sometimes the target of the misrepresentation isn't the project team — it's the owner of the sponsor's budget. When the sponsor is an external customer, as it would be for a contracted services provider, the target is probably a budget owner within the customer organization. But wherever the target is, the team can suffer the consequences, which can appear as pressure, overtime, or long, unpaid extra hours.

Here are some indicators that scope creep might be part of a hidden agenda.

Inexplicable passion
When a project sponsor seems inexplicably passionate about what seems to be a dull or inconsequential effort, check for hidden agendas. Possibly something more is planned, but it hasn't yet made its appearance.
When passion and commitment seem out of proportion to the project at hand, investigate. If you know or can guess what else might be intended, try removing from the team or the project any elements that, though inessential for the stated purpose, might be necessary for the conjectured scope expansion. If no expansion is contemplated, removal of those items should meet no resistance.
It just doesn't make sense
If the sponsor's or champion's vision doesn't hang together logically, consider the possibility that you aren't hearing the whole story. Ask yourself what the missing pieces might be. Once you know what they are, the vision might indeed make sense.
If the sponsor's or champion's
vision doesn't hang together
logically, consider the possibility
that you aren't hearing
the whole story
If you suspect that pieces are missing from the sponsor's requests, argue for their inclusion in a "not-requirements" section of the project plan. Once everyone agrees that these items are explicitly out of bounds for this project, any subsequent scope expansion to include these items will be much more difficult.
Resistance to not-requirements
When you first propose a set of not-requirements, you might encounter resistance, which could be evidence of some intention eventually to include the proposed not-requirements as actual requirements.
If the discussion occurs early enough in the planning cycle, you might be able to insert the proposed not-requirements as actual requirements, which usually triggers estimation of their costs. The ensuing dialog will likely expose the impractical nature of the items in question.

Sometimes, the organization rewards scopemongers for "making things happen" and "having a can-do attitude." If that's the case where you work, the problem is bigger than one scope creep — it might be unwritten policy. We'll examine more indicators of scopemonging next time. Go to top Top  Next issue: More Indicators of Scopemonging  Next Issue

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More about scope creep

US Space Shuttle LaunchSome Causes of Scope Creep  [September 4, 2002]
When we suddenly realize that our project's scope has expanded far beyond its initial boundaries — when we have that how-did-we-ever-get-here feeling — we're experiencing the downside of scope creep. Preventing scope creep starts with understanding how it happens.

Mars as seen by the Hubble TelescopeMore Indicators of Scopemonging  [August 29, 2007]
Scope creep — the tendency of some projects to expand their goals — is usually an unintended consequence of well-intentioned choices. But sometimes, it's part of a hidden agenda that some use to overcome budgetary and political obstacles.

President Harry S. Truman, and Gen. Douglas MacArthur, meeting at Wake Island, 14 October 1950The Perils of Political Praise  [May 19, 2010]
Political Praise is any public statement, praising (most often) an individual, and including a characterization of the individual or the individual's deeds, and which spins or distorts in such a way that it advances the praiser's own political agenda, possibly at the expense of the one praised.

An F-35 Lightning II joint strike fighter test aircraft AA-1 undergoes flight testing over Fort Worth, TexasThe Deck Chairs of the Titanic: Task Duration  [June 22, 2011]
Much of what we call work is as futile and irrelevant as rearranging the deck chairs of the Titanic. We continue our exploration of futile and irrelevant work, this time emphasizing behaviors that extend task duration.

Portrait of Benjamin Lincoln (1733-1810), Major General of the Continental Army during the American Revo|-|lu|-|tionary WarThe Deck Chairs of the Titanic: Strategy  [June 29, 2011]
Much of what we call work is about as effective and relevant as rearranging the deck chairs of the Titanic. We continue our exploration of futile and irrelevant work, this time emphasizing behaviors related to strategy.

President Harry S. Truman, and Gen. Douglas MacArthur, meeting at Wake Island, 14 October 1950Ground Level Sources of Scope Creep  [July 18, 2012]
We usually think of scope creep as having been induced by managerial decisions. And most often, it probably is. But most project team members — and others as well — can contribute to the problem.

A visual illusionScope Creep and the Planning Fallacy  [February 19, 2014]
Much is known about scope creep, but it nevertheless occurs with such alarming frequency that in some organizations, it's a certainty. Perhaps what keeps us from controlling it better is that its causes can't be addressed with management methodology. Its causes might be, in part, psychological.

Gachi Fernandez and Sergio Cortazzo, professional tango coupleScope Creep, Hot Hands, and the Illusion of Control  [February 26, 2014]
Despite our awareness of scope creep's dangerous effects on projects and other efforts, we seem unable to prevent it. Two cognitive biases — the "hot hand fallacy" and "the illusion of control" — might provide explanations.

The Great Wall of China near MutianyuScope Creep and Confirmation Bias  [March 12, 2014]
As we've seen, some cognitive biases can contribute to the incidence of scope creep in projects and other efforts. Confirmation bias, which causes us to prefer evidence that bolsters our preconceptions, is one of these.

A fictional tornado striking ManhattanOn Planning in Plan-Hostile Environments: I  [April 23, 2025]
In most organizations, most of the time, the plans we make run into little obstacles. When that happens, we find workarounds. We adapt. We flex. We innovate. But there are times when whatever fix we try, in whatever way we replan, we just can't make it work. We're working in a plan-hostile environment.

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