People have preferences. We have preferences about so many different things that the number of different combinations is enormous. Everyone is unique. We even have preferences about the ways we try to solve problems. One classification of problem-solving preferences is the relative interest we have in focusing on objectives versus obstacles.
To focus on objectives is to keep foremost in mind what we're trying to achieve by solving the problem. To focus on obstacles is to look first at the difficulties we face when we try to implement candidate solutions.
When we approach problem solving, few of us are aware of whether we prefer to focus on objectives or obstacles. And few of us make conscious choices of focus during the solution process.
Because solving problems successfully requires balanced attention to both objectives and obstacles, choosing the right focus at the right stage of problem solving can dramatically enhance problem solving effectiveness. Here are some observations that can help you make wise choices.
- Objective orientation
- A focus on objectives helps us find the way to the goal when we must make the detours needed to evade or eliminate obstacles. Keeping objectives in mind can be inspiring when attaining them seems out of reach, or when we encounter obstacles wherever we turn.
- The objective orientation has a dark side, too. It can lead to an obsession with ideas that seem promising, but which have little practical value. And it can lead us to reject out of hand any candidate solution that requires that we temporarily deviate from the direct path to our goal. Rigid adherence to the objective orientation can actually prevent us from finding ways around obstacles.
- Obstacle Orientation
- A focus on obstacles helps us find impediments Relying mostly on one approach —
either objectives or obstacles — to
the exclusion of the other is a
path to failureearly in the search for solutions. This enables wise allocation of resources, which helps us rank possible solutions according to likelihood of success. And when we notice a common theme among some of the obstacles we find early in the search, we can apply that insight to the task of generating more promising candidate solutions.
- The obstacle orientation has a dark side, too. A focus on obstacles can be dispiriting, because we must search for reasons why candidate solutions don't work. Sometimes we must consider the question, "Can any solution at all ever work?" And sometimes we can become so lost in addressing obstacles that we lose sight of the objective.
Relying mostly on one approach to the exclusion of the other is a path to failure. Both orientations — objectives and obstacles — are needed at various times and in different situations. And often we can't tell which approach we need at any given moment. An appreciation for the advantages and risks associated with each perspective can lead to acceptance of the approaches and contributions of people whose preferences differ from our own. Top Next Issue
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More articles on Problem Solving and Creativity:
- Poverty of Choice by Choice
- Sometimes our own desire not to have choices prevents us from finding creative solutions. Life
can be simpler (if less rich) when we have no choices to make. Why do we accept the same tired solutions,
and how can we tell when we're doing it?
- How we deal with adversity can make the difference between happiness and something else. And how we
deal with adversity depends on how we see it.
- Organizing a Barn Raising
- Once you find a task that you can tackle as a "barn raising," your work is just beginning.
Planning and organizing the work is in many ways the hard part.
- Group Problem-Solving Tangles
- When teams solve problems together, discussions of proposed solutions usually focus on combinations
of what the solution will do, how much it will cost, how long it will take, and much more. Disentangling
these threads can make discussions much more effective.
- Solutions as Found Art
- Examining the most innovative solutions we've developed for difficult problems, we often find that they
aren't purely new. Many contain pieces of familiar ideas and techniques combined together in new ways.
Accepting this as a starting point can change our approach to problem solving.
Forthcoming issues of Point Lookout
- Coming June 27: Interrupting Others in Meetings Safely: I
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- And on July 4: Interrupting Others in Meetings Safely: II
- When we feel the need to interrupt someone who's speaking in a meeting, to offer a view or information, we would do well to consider (and mitigate) the risk of giving offense. Here are some techniques for interrupting the speaker in situations not addressed by the meeting's formal process. Available here and by RSS on July 4.
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- The Race to the South Pole: The Power of Agile Development
- On 14 December 1911, four men led by Roald
Amundsen reached the South Pole. Thirty-five days later, Robert F. Scott and four others followed. Amundsen
had won the race to the pole. Amundsen's party returned to base on 26 January 1912. Scott's party perished.
As historical drama, why this happened is interesting enough. Lessons abound. Among the more important
lessons are those that demonstrate the power of the agile approach to project management and product
development. Read more about this program. Here's
a date for this program:
- Ohio National Insurance, 1 Financial Way, Blue Ash, OH: July
Monthly Meeting, Cincinnati
chapter of the International Institute of Business Analysis. Register now.
- Ohio National Insurance, 1 Financial Way, Blue Ash, OH: July 17, Monthly Meeting, Cincinnati chapter of the International Institute of Business Analysis. Register now.
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