Point Lookout: a free weekly publication of Chaco Canyon Consulting
Volume 16, Issue 35;   August 31, 2016: Contributions, Open and Closed

Contributions, Open and Closed

by

We can classify contributions to discussions according to the likelihood that they stimulate new thought. The more open they are, the more they stimulate new thought. How can we encourage open contributions?
Cherry blossoms, some open, some closed

Cherry blossoms, some open, some closed. Open contributions are not inherently better than closed contributions. Most discussions require a mix of both. Timing matters.

In discussions at meetings, we make contributions. We can classify them according to their degrees of openness. For example, a relatively closed contribution is an announcement that our Monday meeting will be on Tuesday because elevator D in the Tower is off line for maintenance. This contribution is mostly factual, and although we might need to address its consequences, it's presented as if we do not. Closed contributions indicate no path forward to deliberations. They might even indicate, as above, that no further discussion is needed. A closed contribution by itself doesn't invite discussion.

By contrast, an open contribution suggests that something is unresolved. The group can then choose whether or when to discuss it. Open contributions transfer control of the discussion to the group.

Any contribution made at the right time, to the right group, with an appropriate degree of openness, can be valuable. Any contribution made at the wrong time or to the wrong group can create problems. Also troublesome are contributions that have inappropriate degrees of openness, independent of timing or choice of audience.

When we make open contributions about issues that don't need discussion, we risk wasting time. Because this problem is so obvious, I won't deal with it here. The more subtle problems arise when we make closed contributions about matters that do need discussion. Here are some tips for encouraging open contributions.

Enrich existing threads
One example of extending or re-opening an existing discussion thread is expanding on a point previously made. Enrich the thread by showing how it leads in intriguing directions, or pose a novel question about it, or ask for clarification.
Support open contributions of others, or open them
When someone else offers an open contribution, support it. Pursue any leads it suggests, or ask the contributor to "say more." Using these tactics for contributions that are inappropriately closed encourages their contributors to restate their contributions in more open forms.
Propose open contribution generators
An open Problems arise when we
make closed contributions
about matters that
do need discussion
contribution generator is a comment, question, or exercise that generates open contributions. For example, a contributor can ask, "If we had an answer to Question Q, what new solutions to Problem P would become available?" Or, "If we had a solution to Problem P, what would we have done to get it?"
Propose generator generators
A generator of open contribution generators is a contribution that suggests that the group focus on generating more open contributions. For example, for groups unaware of the distinction between open and closed contributions, a proposal to discuss that distinction could be a generator, while a proposal to survey types of contributions that generate open contributions could be a generator generator.

Finally, differences in personal preferences for cognitive closure can lead to differences in the degree of openness of contributions. What can you do to encourage openness of your own contributions? Or the contributions of others? Go to top Top  Next issue: Cultural Indicators of Political Risk  Next Issue

101 Tips for Effective MeetingsDo you spend your days scurrying from meeting to meeting? Do you ever wonder if all these meetings are really necessary? (They aren't) Or whether there isn't some better way to get this work done? (There is) Read 101 Tips for Effective Meetings to learn how to make meetings much more productive and less stressful — and a lot more rare. Order Now!

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In meetings we sometimes feel the need to interrupt others to offer a view or information, or to suggest adjusting the process. But such interruptions carry risk of offense. How can we interrupt others safely?

See also Effective Meetings and Problem Solving and Creativity for more related articles.

Forthcoming issues of Point Lookout

A meeting that's probably a bit too largeComing March 20: Top Ten Ways to Make Meetings More Effective
Meetings are just about everybody's least favorite part of working in organizations. We can do much better if only we take a few simple steps to improve them. The big one: publish the agenda in advance. Here are nine other steps to improve meetings. Available here and by RSS on March 20.
An informal meeting in a loungeAnd on March 27: Allocating Action Items
From time to time in meetings we discover tasks that need doing. We call them "action items." And we use our list of open action items as a guide for tracking the work of the group. How we decide who gets what action item can sometimes affect our success. Available here and by RSS on March 27.

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