A common cause of meeting troubles is the hidden agenda — participants' private goals, toward which they steer the meeting at what seems to others to be every opportunity. Although both hidden and blind agendas waste time and although both can lead to toxic conflict, they're fundamentally different. The hidden agenda is known to its proponents, but unknown to others. The blind agenda is unknown to its proponents, but known to others. The two agendas lie in two different panes of the Johari Window.
This seems paradoxical: how can the proponent of a blind agenda be unaware of it? One example is a set of individual differences related to what psychologists call the need for cognitive closure, which is the need for definite knowledge about some issue, the need for clarity, or the need to make a decision on the open question.
For any given situation, different individuals can experience different perceived needs for cognitive closure. These differences can arise from differences in perceptions of the urgency of the situation, or from differences in disposition. Some people will usually feel a greater need than others do, while some people might see greater urgency in the shared situation than others do.
What is most fascinating about these individual differences is that many of us believe that our own sense of need for closure is the most appropriate. Even in small groups, we're usually unaware — or we easily forget — that the sensed need for cognitive closure is personal, and that differences are inevitable.
Whatever our level of need for cognitive closure in a given situation, we sometimes incorporate into our contributions to discussions some thoughts that are motivated mostly by our desire either for closure or for further deliberation. Usually, when we do, we don't realize that we are blind to our own agendas.
Since no Many of us believe that
our own sense of need
for closure is the
most appropriateparticular point on the spectrum of need for cognitive closure is inherently correct for all situations, a group is stronger when it finds among its members a variety of needs for cognitive closure. But when the group polarizes around the question of urgency itself, not realizing that judgments about urgency are often personal and subjective, it is on a path that leads to the swamp.
When you next find yourself in a meeting in which some want to make a decision now and others want to think more carefully, watch as the former characterize the latter as ditherers or perfectionists, while the latter characterize the former as rushing or careless. When you see this, blind agendas might be playing a role.
Individual differences in the need for cognitive closure are not the only possible blind agenda. Any individual difference can serve. The desire for elegance, adherence to convention, the need for structure, and even allowance for individual differences are good examples. What have you seen lately? Top Next Issue
Do you spend your days scurrying from meeting to meeting? Do you ever wonder if all these meetings are really necessary? (They aren't) Or whether there isn't some better way to get this work done? (There is) Read 101 Tips for Effective Meetings to learn how to make meetings much more productive and less stressful — and a lot more rare. Order Now!
For more about differences and disagreements, see "Appreciate Differences," Point Lookout for March 14, 2001; "When You Think They've Made Up Their Minds," Point Lookout for May 21, 2003; "Towards More Gracious Disagreement," Point Lookout for January 9, 2008; and "Is the Question 'How?' or 'Whether?'," Point Lookout for August 31, 2011.
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More articles on Effective Meetings:
- Take Any Seat: I
- When you attend a meeting, how do you choose your seat? Whether you chair or not, where you sit helps
to determine your effectiveness and your stature during the meeting. Here are some tips for choosing
your seat strategically.
- Tangled Thread Troubles
- Even when we use a facilitator to manage a discussion, managing a queue for contributors can sometimes
lead to problems. Here's a little catalog of those difficulties.
- Exasperation Generators: Opaque Metaphors
- Most people don't mind going to meetings. They don't even mind coming back from them. It's being
in meetings that can be so exasperating. What can we do about this?
- The Opposite of Influence
- The question of why some people are so influential has a partner question: why are others largely ignored,
or opposed, even when their contributions are valuable?
- Guidelines for Curmudgeon Teams
- The curmudgeon team is a subgroup of a larger team. Their job is to strengthen the team's conclusions
and results by raising thorny issues that cause the team to reconsider the path it's about to take.
In this way they help the team avoid dead ends and disasters.
Forthcoming issues of Point Lookout
- Coming May 29: Newtonian Blind Alleys: II
- Some of our decisions don't turn out well. The nature of our errors does vary, but a common class of errors is due to applying concepts from physics originated by Isaac Newton. One of these is the concept of spectrum. Available here and by RSS on May 29.
- And on June 5: I Could Be Wrong About That
- Before we make joint decisions at work, we usually debate the options. We come together to share views, and then a debate ensues. Some of these debates turn out well, but too many do not. Allowing for the fact that "I could be wrong" improves outcomes. Available here and by RSS on June 5.
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