
Bowery men waiting for bread in a bread line in New York City in 1910. In some cases, the number of men might exceed the supply of bread, but most of the time, the men did actually receive bread. Those subjected to the whims of Agenda Despots, on the other hand, might well find that their contributions to agendas are never accepted. Meeting attendees who must deal with such a situation rapidly become disenchanted and cynical. Some will decline to contribute to discussions of topics that do appear on the agenda. In this way, the damage done by despotic behavior limits not only what topics are discussed, but also the content of the discussions that do occur. Photo available in the George Grantham Bain Collection of the U.S. Library of Congress.
Although Agenda Despots seek complete control of their meetings' agendas, many organizational cultures value openness and collaborative approaches to meeting management. Many Agenda Despots must therefore feign openness to topics contributed by attendees. Here are seven methods for controlling the agenda without seeming to do so.
- Abuse the not-agenda
- A not-agenda is a list of topics that won't be addressed at the meeting. (See "First Aid for Painful Meetings," Point Lookout for October 24, 2001) Although most meetings don't specify not-agendas, not-agendas can be abused. One method is publishing the not-agenda before soliciting contributions for the agenda, thereby fending off contributions before they're offered.
- Freeze the agenda
- In this approach, Agenda Despots announce a freeze date after which topic contributions can't be considered. By setting this date early enough, or setting it to precede a significant scheduled news-generating event, the Agenda Despot can exclude disfavored topics that depend on late-breaking news.
- Don't solicit agenda contributions
- Some attendees need a little nudge before they dare contribute agenda topics. Some need reminders. By failing to provide nudges or reminders, Agenda Despots attenuate the contributed topic stream, and might even prevent disfavored contributions.
- Abuse the parking lot
- The "parking lot" is a list of topics and issues that arise during the meeting, and which aren't on the agenda. (See "Using the Parking Lot," Point Lookout for September 12, 2007) Parking lot abuse is the systematic ignoring of parked items. They're never addressed. In this way, Agenda Despots can continue to ignore topics that attendees might have contributed for the agenda in advance, and which the Agenda Despot nevertheless excluded from the agenda. If the contributors then raise their excluded topics during the meeting, the Agenda Despot parks them.
- Falsely promise inclusion
- When contributions do arrive, and one of them is unwelcome, the Agenda Despot can claim, "That topic would fit nicely in <name-of-already-included-topic>," which can mollify the contributor. At the meeting, the contributed topic is treated only cursorily, if at all.
- Reject contributions
- Rejecting contributions is always possible,Many of these techniques
are active deceptions but doing so can degrade the Agenda Despot's credibility, especially if he or she has solicited contributions. At times, the price might be worth paying, if the suggested topic is troublesome, and if the Agenda Despot has little credibility left to lose. - Schedule disfavored topics for the end
- When Agenda Despots can't exclude from the agenda a suggested but disfavored topic, they can include it in the agenda, but schedule it near the end of the meeting. When earlier topics overrun their allotted times (if time allotments are published at all), the Agenda Despot, with great (but feigned) regret, can announce that "Regrettably, we must postpone this topic to a later date."
Many of these techniques are active deceptions, because they present the Agenda Despots as being open to contributions when in fact they are not. Using the concept of active deception, see how many additional techniques you can devise. First in this series Top
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Related articles
More articles on Effective Meetings:
What Haven't I Told You?
- When a project team hits a speed bump, it often learns that it had all the information it needed to
avoid the problem, sometimes months in advance of uncovering it. Here's a technique for discovering
this kind of knowledge more systematically.
Let Me Finish, Please
- We use meetings to exchange information and to explore complex issues. In open discussion, we tend to
interrupt each other. Interruptions can be disruptive, distracting, funny, essential, and frustratingly
common. What can we do to limit interruptions without depriving ourselves of their benefits?
Costs of the Catch-Me-Up Anti-Pattern: II
- When we interrupt a meeting to recap the action so far for a late-arriving attendee, the cost of the
recap itself is just the beginning. There are some less-obvious costs that can be even greater.
Dealing with Meeting Hijackings
- When you haven't prevented a meeting hijacking, and you believe a hijacking is underway, what can you
do? How can you regain control?
Effects of Shared Information Bias: II
- Shared information bias is widely recognized as a cause of bad decisions. But over time, it can also
erode a group's ability to assess reality accurately. That can lead to a widening gap between reality
and the group's perceptions of reality.
See also Effective Meetings and Conflict Management for more related articles.
Forthcoming issues of Point Lookout
Coming June 14: Pseudo-Collaborations
- Most workplace collaborations produce results of value. But some collaborations — pseudo-collaborations — are inherently incapable of producing value, due to performance management systems, or lack of authority, or lack of access to information. Available here and by RSS on June 14.
And on June 21: Asking Burning Questions
- When we suddenly realize that an important question needs answering, directly asking that question in a meeting might not be an effective way to focus the attention of the group. There are risks. Fortunately, there are also ways to manage those risks. Available here and by RSS on June 21.
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