You're in a meeting, with eight other anxious souls, discussing the latest burning issue. Dale has just presented a proposal that's innovative, elegant, and creative. One by one, people raise questions about the idea. Well, not questions…they're more like objections. "What if X happens?" or "Does it deal with the Y problem?" or "Is it compatible with Z?" or "Can we can get budget approval?" And so on.
Some objections have immediate answers. Most don't. Since the details are unknown, nobody has all the answers. Unanswered objections are added to a growing Issues List.
Eventually the list becomes intimidating enough that some lose faith, and the initial optimism starts to fade. With momentum dissipating, someone suggests another approach, and promises to have a proposal tomorrow. Dale's idea is abandoned.
Sometimes the opposite happens: we find answers to all the questions we can think of, and we think all is well when it isn't.
I call this pattern of group discussion piecemeal analysis. It can mean the end for perfectly fine proposals, and it can lead to a "go" for some truly dumb proposals. Why? In this first part, we approach the question from a content perspective. In the second part, we examine the group dynamics of piecemeal analysis. Here are five ways in which the reasoning of piecemeal analysis might go astray.
- Objectors have an advantage
- Since we see the objections as independent of each other, responding effectively to one objection leaves the credibility of the other objections intact. By contrast, because of the halo effect, flaws in one part of the proposal degrade the credibility of the whole.
- Objections might not be logically consistent
- Since objections are independent, they and their implications need not be mutually consistent. Moreover, some objections, taken together, might have subtly inconsistent implications that we miss in a fast-paced discussion. What might seem to be flaws in the proposal might not be, because the conditions of the objections cannot all be met.
- Some objections are invalid
- Some objections seem plausible, but their conditions cannot actually occur. Yet, in error, we add them to the Issues List. They become part of the case against the proposal, almost as if they were demonstrably valid.
- Some of our answers to objections are incorrect
- As the defenders of the proposal respond to the objections, the group assesses the validity of their responses. Sometimes both the response and the assessment are incorrect. The proposal moves ahead when it should not.Some objections might
seem plausible, but
cannot actually occur
- We overlook some valid objections
- When we rely only on the open discussion to analyze the proposal, we might overlook some material issues that are truly problematic, or we might reject them incorrectly. This is most likely when things are going well for the proposal.
But even if we could address these content issues of piecemeal analysis, issues related to the dynamics of the group remain. We'll look at that side of the question in two weeks. Next in this series Top Next Issue
Are your projects always (or almost always) late and over budget? Are your project teams plagued by turnover, burnout, and high defect rates? Turn your culture around. Read 52 Tips for Leaders of Project-Oriented Organizations, filled with tips and techniques for organizational leaders. Order Now!
Your comments are welcomeWould you like to see your comments posted here? rbrenrDUDwWaUxOAJtKFRner@ChaclWPJpPZohNvtYLEJoCanyon.comSend me your comments by email, or by Web form.
About Point Lookout
Thank you for reading this article. I hope you enjoyed it and found it useful, and that you'll consider recommending it to a friend.
Support Point Lookout by joining the Friends of Point Lookout, as an individual or as an organization.
Do you face a complex interpersonal situation? Send it in, anonymously if you like, and I'll give you my two cents.
More articles on Personal, Team, and Organizational Effectiveness:
- Ten Reasons Why You Don't Always Get What You Measure: I
- One of the "truisms" floating around is that "You get what you measure." Belief
in this assertion has led many to a metrics-based style of management, but the results have been uneven
at best. Why?
- Healthy Practices
- Some organizational cultures are healthy; some aren't. How can you tell whether your organizational
culture is healthy? Here are some indicators.
- When It's Just Not Your Job
- Has your job become frustrating because the organization has lost its way? Is circumventing the craziness
making you crazy too? How can you recover your perspective despite the situation?
- Embolalia and Stuff Like That: II
- Continuing our exploration of embolalia — filler syllables, filler words, and filler phrases —
let us examine the more complex forms. Some of them are so complex that they appear to be actual content,
even when what they contain is little more than "um."
- Wacky Words of Wisdom: V
- Adages, aphorisms, and "words of wisdom" are true often enough that we accept them as universal.
They aren't. Here's Part V of some widely held beliefs that mislead us at work.
Forthcoming issues of Point Lookout
- Coming December 11: The Rhyme-as-Reason Effect
- When we speak or write, the phrases we use have both form and meaning. Although we usually think of form and meaning as distinct, we tend to assess as more meaningful and valid those phrases that are more beautifully formed. The rhyme-as-reason effect causes us to confuse the validity of a phrase with its aesthetics. Available here and by RSS on December 11.
- And on December 18: The Trap of Beautiful Language
- As we assess the validity of others' statements, we risk making a characteristically human error — we confuse the beauty of their language with the reliability of its meaning. We're easily thrown off by alliteration, anaphora, epistrophe, and chiasmus. Available here and by RSS on December 18.
I offer email and telephone coaching at both corporate and individual rates. Contact Rick for details at rbrenrDUDwWaUxOAJtKFRner@ChaclWPJpPZohNvtYLEJoCanyon.com or (650) 787-6475, or toll-free in the continental US at (866) 378-5470.
Get the ebook!
Past issues of Point Lookout are available in six ebooks:
- Get 2001-2 in Geese Don't Land on Twigs (PDF, )
- Get 2003-4 in Why Dogs Wag (PDF, )
- Get 2005-6 in Loopy Things We Do (PDF, )
- Get 2007-8 in Things We Believe That Maybe Aren't So True (PDF, )
- Get 2009-10 in The Questions Not Asked (PDF, )
- Get all of the first twelve years (2001-2012) in The Collected Issues of Point Lookout (PDF, )
Are you a writer, editor or publisher on deadline? Are you looking for an article that will get people talking and get compliments flying your way? You can have 500 words in your inbox in one hour. License any article from this Web site. More info
- The Power Affect: How We Express Our Personal Power
Many people who possess real organizational power have a characteristic demeanor. It's the way they project their presence. I call this the power affect. Some people — call them power pretenders — adopt the power affect well before they attain significant organizational power. Unfortunately for their colleagues, and for their organizations, power pretenders can attain organizational power out of proportion to their merit or abilities. Understanding the power affect is therefore important for anyone who aims to attain power, or anyone who works with power pretenders. Read more about this program.