In "The Perils of Piecemeal Analysis: Content," Point Lookout for December 17, 2008, we defined piecemeal analysis as a group process for analyzing proposals — a real-time process of discussion, most often used when the group is subject to stress and tight time constraints. We saw there how the content of the discussion can degrade decision quality, but the form of the discussion itself also creates risks. Here are just a few.
- Elevated risk of groupthink
- Groupthink happens when the members of a group value consensus above decision quality. It's more likely to occur when there are social pressures against dissent, which is seen as a threat to harmony. In piecemeal analysis, when the leaders of the group begin to coalesce around rejection of the proposal, the rate of contribution of new objections can escalate so dramatically that proposers withdraw their ideas. But even if the proposer remains steadfast, groupthink can doom the proposal.
- Elevated risk of pluralistic ignorance
- Pluralistic ignorance is a group phenomenon in which anyone who dissents from an emerging consensus masks his or her dissent because of a belief that the unanimity of the group makes expressing dissent futile, and might even alienate the dissenter from the group. In this way, dissenters can actually be in the majority, while everyone believes the group is unanimous.
- Elevated risk of group polarization
- Group polarization is the tendency of groups to adopt positions more extreme than the group's members would adopt if acting alone. Polarization happens because people feel less responsible for the group decision than they would if they made it themselves; because those with strong opinions can persuade the hesitant or dubious; and because people become more comfortable with the extreme when they realize others support it. The group decision process is thus susceptible to positive feedback effects.
- Appearances can be liabilities
- If the proposal was presented with some polish, it can contain a latent message that it is fully developed and free of inconsistencies, even when it is a mere suggestion. After uncovering a number of objections that have no answers, people begin to see the proposal as all flash and little substance. Moreover, during the objection phase, the proposer necessarily adopts a defensive posture, which can look weak and self-serving. A piling-on effect can occur.
- Group memory plays a part
- If the group Once the proposer completes
the presentation, the
proposal itself adopts
a defensive posturehas experience with piecemeal analysis, role choices are likely to follow prior alignments. For instance, given a second proposition from the same proposer, previous objectors and defenders are likely to step forward, in similar roles. In this way, the results of previous events leak forward into the current event, independent of their relevance or the merits of the proposal.
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More articles on Effective Meetings:
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lead to problems. Here's a little catalog of those difficulties.
- Why Sidebars Happen
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- Barriers to Accepting Truth: I
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some participants seem to be unaware. Often, this strategy is ineffective for reasons unrelated to the
credibility of the person offering the information. Why does this happen?
- Disagreements in Virtual Meetings
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- Formulaic Utterances: III
- Formulaic utterances are phrases that follow a pre-formed template. They're familiar, and they have
standard uses. "For example" is an example. In the workplace, some of them can help establish
or maintain dominance and credibility. Some do the opposite.
Forthcoming issues of Point Lookout
- Coming September 27: On Working Breaks in Meetings
- When we convene a meeting to work a problem, we sometimes find that progress is stalled. Taking a break to allow a subgroup to work part of the problem can be key to finding simple, elegant solutions rapidly. Choosing the subgroup is only the first step. Available here and by RSS on September 27.
- And on October 4: Self-Importance and Conversational Narcissism at Work: I
- Conversational narcissism is a set of behaviors that participants use to focus the exchange on their own self-interest rather than the shared objective. This post emphasizes the role of these behaviors in advancing a narcissist's sense of self-importance. Available here and by RSS on October 4.
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