We learn about snitching as children, often at home, when siblings practice it on each other, or in our early years at school. By whatever name, snitching, tattling, ratting, or finking is the act of informing authority about an alleged transgression by a third party, usually a peer. And again as children, we learn that the practice is deprecated. Those who snitch are sometimes ostracized or socially penalized in a variety of ways. To most children, snitching — all snitching — is bad.
But that's the child's view. Children have difficulty with nuance. To children, things tend to fall into two categories: good and bad. We're adults now, and we can do a little better.
Let's use neutral terms to help us in the discussion. In place of "snitching", I prefer "reporting." The person reporting is the reporter or witness. What's being reported is the offense. The person who's alleged to have committed the offense is the accused. The report recipient is the authority.
Even when the offense is real and the report would be truthful, deciding whether to report it to authority can be difficult. Let's examine the issues.
- How serious is the offense?
- If the offense is serious enough, reporting it is probably not a social transgression. What "serious enough" means is up to you, but most crimes are serious enough, certainly. Also serious are fraudulent absenteeism, false reports about work in progress, ethical violations, and violations of regulations.
- Indeed, if the offense is serious enough, If the offense is serious enough,
reporting it might be obligatory,
even if the offense isn't
a crime or ethical breachreporting it might be obligatory, even if the offense isn't a crime or ethical breach. For example, if a co-worker's performance is far enough below standards, reporting it might be an expected part of your own performance.
- One useful test: if the authority finds out somehow that I knew about the offense and chose not to report it, will I be in trouble? If so, then the offense is probably "serious enough."
- Isn't all reporting antisocial?
- If the primary purpose of the report is to benefit not the organization, but the reporter or someone else, then the report might be a social transgression. For example, some people report offenses to ingratiate themselves with authorities.
- If the primary purpose of the report is to harm the accused or someone else, then the report might be a social transgression. For example, some people report transgressions because they seek revenge against the accused, or because the accused is a rival for a promotion or a plum assignment. Some seek to harm the supervisor of the accused, or the spouse of the accused. The accused might be merely a proxy for someone else.
- One general principle: a report is most likely to constitute a social transgression if its primary purpose is to benefit the reporter, or to harm someone else.
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More articles on Workplace Politics:
- On Organizational Coups d'Etat
- If your boss is truly incompetent, or maybe even evil, organizing a coup d'etat might have
crossed your mind. In most cases, it's wise to let it cross on through, all the way. Think of alternative
- Devious Political Tactics: A Field Manual
- Some practitioners of workplace politics use an assortment of devious tactics to accomplish their ends.
Since most of us operate in a fairly straightforward manner, the devious among us gain unfair advantage.
Here are some of their techniques, and some suggestions for effective responses.
- The Perils of Political Praise
- Political Praise is any public statement, praising (most often) an individual, and including a characterization
of the individual or the individual's deeds, and which spins or distorts in such a way that it advances
the praiser's own political agenda, possibly at the expense of the one praised.
- The Deck Chairs of the Titanic: Task Duration
- Much of what we call work is as futile and irrelevant as rearranging the deck chairs of the
Titanic. We continue our exploration of futile and irrelevant work, this time emphasizing behaviors
that extend task duration.
- Availability and Self-Assessments
- In many organizations, employees develop self-assessments as a part of the performance review process.
Because of a little-known effect related to the Availability Heuristic, these self-assessments can be
biased against the employee.
Forthcoming issues of Point Lookout
- Coming December 6: Off-Putting and Conversational Narcissism at Work: III
- Having off-putting interactions is one of four themes of conversational narcissism. Here are seven behavioral patterns that relate to off-putting interactions and how abusers use them to control conversations. Available here and by RSS on December 6.
- And on December 13: Contrary Indicators of Psychological Safety: I
- To take the risks that learning and practicing new ways requires, we all need a sense that trial-and-error approaches are safe. Organizations seeking to improve processes would do well to begin by assessing their level of psychological safety. Available here and by RSS on December 13.
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