Usually, when solving problems, generating candidate solutions isn't difficult. What is difficult is finding hidden ideas, or sorting through ideas to isolate the most promising ones. Here's a little catalog of ideas for sorting ideas.
- Examine boring ideas
- Look for ideas that seem workable but boring. Their dreary nature can lead to a bias against them. Few people want to work on them, and securing resources for them might be difficult because they're so unexciting. But workability is what counts. Set your own bias aside, and seek ways to persuade others to do the same.
- Examine unoriginal ideas
- Lack of originality is another source of bias against ideas. Look for an idea that someone has already tried. If it proved unworkable, ask why. If those reasons are still in place, can you remove them or skirt them somehow?
- Examine inelegant ideas
- Because inelegance can be more repulsive than workability can be attractive, we often reject inelegant but workable ideas. To recruit supporters, or to secure resources, emphasize that success is a form of beauty.
- Examine politically encumbered ideas
- Some Some perfectly workable ideas
are rejected, or regarded as
unworkable, when they
carry political baggageperfectly workable ideas are rejected, or regarded as unworkable, when they carry political baggage. Perhaps they offend someone powerful, or they don't conform to the preferences of another powerful person. In these cases, the problem to be solved is political in nature. Focus not on the original problem, but instead on the politics.
- Examine expensive ideas
- Yet another source of bias against ideas is their apparent cost, or their apparent need for skills and knowledge that are in short supply. In these cases, work on resolving the resource issues. What can you do to reduce costs? How can you be clever about finding people who can do the job?
- Examine crazy ideas
- Ideas with reputations for being obviously crazy sometimes inherit their reputations from the people who originated them, rather than by earning their reputations by being truly crazy. Look carefully at the idea itself, setting aside what you know about its originator. Is the idea itself truly crazy?
- Examine past successes
- When you finally solved a problem, what was the critical element that led to a solution? By examining your history, you might find a pattern among those critical elements. Patterns can arise from weakness in problem solving skills, or unfamiliarity with the problem domain, or the culture in which you work. If you can identify the pattern, you can use it to guide a search for solutions to the current problem.
Finally, deal with your own biases by intentionally searching for ideas you regard as crazy. This stance helps to relax the constraints that conceal solutions. When you find an intriguingly crazy solution, ask, "What makes it crazy?" Can you adjust it so that its craziness is no longer obvious? Is there anything about it that could be useful? Top Next Issue
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More articles on Problem Solving and Creativity:
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- In dispersed teams, we often hold meetings to which we send delegations to work out issues of mutual
interest. These working sessions are a mix of problem solving and negotiation. People who are masters
of both are problem-solving ambassadors, and they're especially valuable to dispersed or global teams.
- Forward Backtracking
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when we realize we haven't a clue about how to get from where we are to where we need to be. Here's
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- Big, Complicated Problems
- Big, complicated problems can be difficult to solve. Even contemplating them can be daunting. But we
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find workarounds, or as a last resort, escape.
Forthcoming issues of Point Lookout
- Coming December 7: Reaching Agreements in Technological Contexts
- Reaching consensus in technological contexts presents special challenges. Problems can arise from interactions between the technological elements of the issue at hand, and the social dynamics of the group addressing that issue. Here are three examples. Available here and by RSS on December 7.
- And on December 14: Straw Man Variants
- The straw man fallacy is a famous rhetorical fallacy. Using it distorts debate and can lead groups to reach faulty conclusions. It's ad readily recognized, but it has some variants that are more difficult to spot. When unnoticed, trouble looms. Available here and by RSS on December 14.
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