
To have heart is to pursue a goal with enthusiasm, resolve, and spirit even when everyone around you believes that you cannot do it, or worse, that the goal is inherently unachievable. When the pursuer succeeds, we regard the pursuit as admirable, and we say that the pursuer has heart. When the pursuer fails repeatedly, we regard the pursuit as foolhardy, and we say that the pursuer is stubborn, obsessed, or even stupid. It's easy to pass these judgments after we know the outcome.
We've all had the experience of pursuing a goal that people we respect have advised against. Sometimes we give up. Sometimes we hesitate. Sometimes we try anyway. Here are some suggestions for deciding what to do when others raise doubts.
- Some dreams are unachievable
- You may have heard, "If you can dream it, you can live it." While it's true of some dreams, there are many dreams that neither you nor anyone else alive today can ever live. Distinguishing livable dreams from fantasies can be difficult.
- Two errors are most common. The first is believing that a perfectly achievable dream is unachievable. The second is believing that an unachievable dream is achievable. Be willing to make mistakes, for you surely will. Be willing to make mistakes,
for you surely will. And forgive
yourself when you do.Forgive yourself when you make those mistakes, and learn from them. - Some people are reliving their lives through you
- Some advice you receive from others is actually advice they wish they would have received earlier in their lives.
- You need not follow all the advice you receive. You need not even thank the advisor, though it's often polite to do so. When you receive advice, consider the possibility that the advice might not actually be meant for you. It could be advice the advisor would have wanted to hear at some point in the past.
- It's your decision
- Whether you press ahead, or change direction just a bit, or strike out in an entirely different direction, it's your decision — a decision you must live with.
- You own your decision and all its consequences. Accepting or rejecting the advice of others doesn't change who owns the decision.
Now a word about failure. Sometimes we fail when we try to achieve something. Failures can be costly. When the cost of failure is mainly emotional, we do have what we need to pay the bill. It's called "heart." People with heart find a way forward, somehow, even if they perhaps adjust their direction. There is another currency that many people use to pay that bill. It's called "discouragement." It is a counterfeit currency. Discouragement doesn't pay the bill. The pain remains. Heart alone can find a way forward. Top
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Related articles
More articles on Emotions at Work:
The Fallacy of the False Cause
- Although we sometimes make decisions with incomplete information, we do the best we can, given what
we know. Sometimes, we make wrong decisions not because we have incomplete information, but because
we make mistakes in how we reason about the information we do have.
Planning Your Getaway
- For many of us, taking a vacation can be a burden. We ask ourselves, "How can I get away now?"
And sometimes we have the answer: "I can't." How can we feel relaxed about taking time off?
Hurtful Clichés: II
- Much of our day-to-day conversation consists of harmless clichés: "How goes it?" or
"Nice to meet you." Some other clichés aren't harmless, but they're so common that
we use them without thinking. Here's Part II of a series exploring some of these clichés.
Peek-a-Boo and Leadership
- Great leaders know what to say, what not to say, and when to say or not say it, sometimes with stunning
effect. Consistently effective leadership requires superior empathy skills. Here are some things to
do to improve your empathy skills.
Quips That Work at Work: II
- Humor, used effectively, can defuse tense situations. Here's Part II of a set of guidelines for using
humor to defuse tension and bring confrontations, meetings, and conversations back to a place where
thinking can resume.
See also Emotions at Work and Personal, Team, and Organizational Effectiveness for more related articles.
Forthcoming issues of Point Lookout
Coming May 25: On Reporting Noncompliance
- Regulating compliance with process design in organizations requires monitoring process usage. Typically, process monitors depend on reports by process participants. In blame-oriented cultures, fear of retribution can limit what these reports contain. Available here and by RSS on May 25.
And on June 1: Mental Accounting and Technical Debt
- In many organizations, technical debt has resisted efforts to control it. We've made important technical advances, but full control might require applying some results of the behavioral economics community, including a concept they call mental accounting. Available here and by RSS on June 1.
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- The Power Affect: How We Express Our Personal Power
Many
people who possess real organizational power have a characteristic demeanor. It's the way they project their presence. I call this the power affect. Some people — call them power pretenders — adopt the power affect well before they attain significant organizational power. Unfortunately for their colleagues, and for their organizations, power pretenders can attain organizational power out of proportion to their merit or abilities. Understanding the power affect is therefore important for anyone who aims to attain power, or anyone who works with power pretenders. Read more about this program.
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- A recording of a program presented June 29, 2017, Monthly
Webinar, sponsored by Technobility
Webinar Series. PMI members can earn 1.0 Category 'A' PDU by viewing this program. View this program now.
- A recording of a program presented June 29, 2017, Monthly
Webinar, sponsored by Technobility
Webinar Series. PMI members can earn 1.0 Category 'A' PDU by viewing this program. View this program now.
- Bullet Points: Mastery or Madness?
Decis
ion makers in modern organizations commonly demand briefings in the form of bullet points or a series of series of bullet points. But this form of presentation has limited value for complex decisions. We need something more. We actually need to think. Briefers who combine the bullet-point format with a variety of persuasion techniques can mislead decision makers, guiding them into making poor decisions. Read more about this program.
- A recording of a program presented June 24, 2020, Monthly
Webinar, sponsored by Technobility
Webinar Series. PMI members can earn 1.0 Category 'A' PDU by viewing this program. View this program now.
- A recording of a program presented June 24, 2020, Monthly
Webinar, sponsored by Technobility
Webinar Series. PMI members can earn 1.0 Category 'A' PDU by viewing this program. View this program now.
- A recording of a program presented June 24, 2020, Monthly
Webinar, sponsored by Technobility
Webinar Series. PMI members can earn 1.0 Category 'A' PDU by viewing this program. View this program now.
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