
When discussions expose different positions and viewpoints, facts and truths can help to resolve those differences. But facts and truths can be helpful only when the parties to the discussion can accept facts as facts and truths as truths. Discussions that heretofore had focused on the issues at hand can become entangled in debates about facts and truths that aren't really debatable.
Barriers to accepting truth are many. Familiarity with the catalog of these barriers can help groups clear them more quickly when clearing them is possible using the tools of discussion and rational argument. As we'll see, some barriers can't be cleared using rational argument alone, and some cannot be cleared at all. Below are two examples of barriers to accepting truth.
- Newtonian worldview
- One of the more subtle barriers is a Newtonian worldview. I've provided two examples in recent weeks. One is in "Newtonian Blind Alleys: I," Point Lookout for May 22, 2019. Briefly, the Newtonian worldview includes the belief that a mechanistic model of classical mechanics applies more broadly in the world of ideas. Its consequences include the idea that a single concept or agent can explain whatever phenomenon is at issue; that a single counterexample can invalidate a hypothesis as an explanation for a given phenomenon; that an individual who provides heroic contributions in one field of knowledge cannot do so in other disparate fields; that someone who has performed brilliantly in the past in a given situation will inevitably do so in future similar situations; and that credentials are equivalent to capabilities.
- Many who Many who are adhering to false
beliefs are unaware that they are.
To them, their beliefs seem axiomatic.adhere to these beliefs are unaware that they do. To them, these beliefs seem axiomatic. Others can experience a sense of relief when these beliefs are questioned, because they do present a heavy intellectual burden, constraining severely the set of possible solutions to problems. People who hold these beliefs very strongly are unlikely to adopt alternative views as a result of a short discussion. - Ignorance
- In informal conversation, to be ignorant is to be rude, discourteous, or unsophisticated. And certainly those attributes can be barriers to accepting truth. But ignorance in another sense can be more problematic. To be ignorant in that sense is to be unaware, uneducated, or unschooled in the matter at hand, and in some cases even more broadly. To engage with people who are ignorant in the sense of unawareness about the truths of matters unfamiliar does present difficulties. It might be necessary to educate them about related matters before they can understand the points you're trying to make.
- And that necessity creates two classes of issues that might be difficult or impossible to address. First, unless the person seeks your assistance in completing his or her education, when you attempt to help with that project you might seem to them to be haughty, conceited, presumptuous, condescending, or worse. Offending the person is likely. Second, we humans have a way of filling the voids in our knowledge with imagination, rumor, or some other form of manufactured "facts." When we do, we rarely keep track of where we obtained which bits of data. It all goes into the hopper labeled "What I Believe to Be True," in a jumbled mass along with what-I-wish-were-true. And when someone comes along and claims that some of this stuff isn't true, we tend to resist. Dissuading people of something they believe — and who don't remember why they believe it — can be difficult indeed.
These two barriers to accepting truth are examples of the more benign kinds of barriers. Next time we'll examine some members of a less benign class of barriers. Next issue in this series
Top
Next Issue
Are you fed up with tense, explosive meetings? Are you or a colleague the target of a bully? Destructive conflict can ruin organizations. But if we believe that all conflict is destructive, and that we can somehow eliminate conflict, or that conflict is an enemy of productivity, then we're in conflict with Conflict itself. Read 101 Tips for Managing Conflict to learn how to make peace with conflict and make it an organizational asset. Order Now!
Your comments are welcome
Would you like to see your comments posted here? rbrenaXXxGCwVgbgLZDuRner@ChacDjdMAATPdDNJnrSwoCanyon.comSend me your comments by email, or by Web form.About Point Lookout
Thank you for reading this article. I hope you enjoyed it and
found it useful, and that you'll consider recommending it to a friend.
This article in its entirety was written by a human being. No machine intelligence was involved in any way.
Point Lookout is a free weekly email newsletter. Browse the archive of past issues. Subscribe for free.
Support Point Lookout by joining the Friends of Point Lookout, as an individual or as an organization.
Do you face a complex interpersonal situation? Send it in, anonymously if you like, and I'll give you my two cents.
Related articles
More articles on Effective Communication at Work:
Saying No
- When we have to say "no" to customers or to people in power, we're often tempted to placate
with a "yes." There's a better way: learn how to say "no" in a way that moves the
group toward joint problem solving.
If Only I Had Known: I
- Have you ever regretted saying something that you wouldn't have said if only you had known just one
more little fact? Yeah, me too. We all have. Here are some tips for dealing with this sticky situation.
Virtual Meetings: Dealing with Inattention
- There is much we can do to reduce the incidence of inattention in virtual meetings. Cooperation is required.
They Don't Reply to My Email
- Ever have the experience of sending an email message to someone, asking for information or approval
or whatever, and then waiting for a response that comes only too late? Maybe your correspondent is an
evil loser, but maybe not. Maybe the problem is in your message.
When You Feel Attacked
- Verbal attacks might be upsetting, but in creative conflicts they're usually permissible if related
to substantive matters. When verbal attacks are personal, they can be unfair and illegitimate. The ability
to recenter yourself quickly is invaluable.
See also Effective Communication at Work for more related articles.
Forthcoming issues of Point Lookout
Coming June 25: Meandering Monologues in Meetings: Engagement
- In a meeting, a meandering monologue has taken over when someone speaks at length with no sign of coming to a clear point, and little of evident value. This behavior reduces engagement on the part of other attendees, thereby limiting the meeting's value to the organization. Available here and by RSS on June 25.
And on July 2: The True Costs of Contractors
- Among the more commonly cited reasons for hiring contractors instead of direct employees is cost savings. But are these savings real? Direct compensation, including perks and benefits, might favor the contractor arrangement, but indirect costs tell another story. Available here and by RSS on July 2.
Coaching services
I offer email and telephone coaching at both corporate and individual rates. Contact Rick for details at rbrenaXXxGCwVgbgLZDuRner@ChacDjdMAATPdDNJnrSwoCanyon.com or (650) 787-6475, or toll-free in the continental US at (866) 378-5470.
Get the ebook!
Past issues of Point Lookout are available in six ebooks:
- Get 2001-2 in Geese Don't Land on Twigs (PDF, )
- Get 2003-4 in Why Dogs Wag (PDF, )
- Get 2005-6 in Loopy Things We Do (PDF, )
- Get 2007-8 in Things We Believe That Maybe Aren't So True (PDF, )
- Get 2009-10 in The Questions Not Asked (PDF, )
- Get all of the first twelve years (2001-2012) in The Collected Issues of Point Lookout (PDF, )
Are you a writer, editor or publisher on deadline? Are you looking for an article that will get people talking and get compliments flying your way? You can have 500-1000 words in your inbox in one hour. License any article from this Web site. More info
Follow Rick
Recommend this issue to a friend
Send an email message to a friend
rbrenaXXxGCwVgbgLZDuRner@ChacDjdMAATPdDNJnrSwoCanyon.comSend a message to Rick
A Tip A Day feed
Point Lookout weekly feed
