When solving problems we sometimes reach conclusions that don't serve us well. In the less harmful cases, we discover our error before we make significant investments. In other cases, we commit resources and energy that lead only to the ends of blind alleys, compelling us to reconsider, or find alternatives, or to ultimately abandon efforts altogether. And that's if the organization survives. Human creativity ensures that we can create blind-alley "solutions" in endless variety. But one particular pattern is what I call the Newtonian Blind Alley.
Sir Isaac Newton (1642-1727) was a natural philosopher who created many of the early models of natural phenomena: optics, gravitation, and mechanics, to name a few. He was a revolutionary, in the sense that his conclusions were based on a method of reasoning not widely used at the time, but which we now identify as scientific. His work was founded on a limited number of assumptions about how the natural world works.
Those assumptions — often called "laws" — have since permeated Western culture. Nearly everyone knows the more famous examples: "For every action, there is an equal and opposite reaction." Or "A body in uniform motion tends to stay in motion unless an external force acts on it."
Unfortunately, these assumptions are routinely and often implicitly applied in domains for which there is little evidence of their relevance. And that's where the trouble begins.
For example, consider the assumption that the laws of physics are universal — so that a law that applies at Point A must necessarily apply everywhere. Newton used this assumption when he proposed his theory of gravitation, which states that the attractive force between two point masses acts along the line between them, is proportional to the product of the two masses, and is inversely proportional to the square of the distance between them. Newton proposed that this law is universal, applying to all masses throughout the universe.
Newton's theory We assume that the laws of physics
are universal — a law that applies here
must necessarily apply everywhereserved astronomers well until definitive experiments confirmed Einstein's theory of gravitation, but the assumption of universality stands: even for Einstein's theory, we continue to assume that what holds in one place in the universe holds everywhere.
The "laws" of physics might well be universal — we have scant evidence to the contrary. But applying an analogous universality assumption to managing organizations is risky. An example of an analogous assumption might be something like, "If Re-engineering worked in six companies, it will work here." Or "If social media helped the X foundation raise the funds it needed, it will help us." Many a management initiative has failed because it was patterned after initiatives that worked well in several other organizations, without thoroughly understanding how the context, culture, and history of those organizations affected the results of the initiative.
The flaw in their reasoning is that the past efforts might have succeeded because of particular features of those organizations that aren't present in every organization, and when those features are absent, the pattern doesn't work as well, or fails utterly. When the pattern does fail, Newtonian thinking has led to another blind alley.
Misplaced belief in universality is just one example of a Newtonian Blind Alley. We'll examine another example next time. Next issue in this series Top Next Issue
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Related articles
More articles on Problem Solving and Creativity:
- Abraham, Mark, and Henny
- Our plans, products, and processes are often awkward, bulky, and complex. They lack a certain spiritual
quality that some might call elegance. Yet we all recognize elegance when we see it. Why do we make
things so complicated?
- Office Automation
- Desktop computers, laptop computers, and tablets have automation capabilities that can transform our
lives, but few of us use them. Why not? What can we do about that?
- Problem Displacement by Intention
- When solving problems creates new problems, or creates problems elsewhere, we say that problem displacement
has occurred. Sometimes it's intentional.
- The Rhyme-as-Reason Effect
- When we speak or write, the phrases we use have both form and meaning. Although we usually think of
form and meaning as distinct, humans tend to assess as more meaningful and valid those phrases that
are more beautifully formed. The rhyme-as-reason effect causes us to confuse the validity of a phrase
with its aesthetics.
- What Keeps Things the Way They Are
- Changing processes can be challenging. Sometimes the difficulty arises from our tendency to overlook
other processes that work to keep things the way they are. If we begin by changing those "regulator
processes" the difficulty can sometimes vanish.
See also Problem Solving and Creativity and Problem Solving and Creativity for more related articles.
Forthcoming issues of Point Lookout
- Coming December 11: White Water Rafting as a Metaphor for Group Development
- Tuckman's model of small group development, best known as "Forming-Storming-Norming-Performing," applies better to development of some groups than to others. We can use a metaphor to explore how the model applies to Storming in task-oriented work groups. Available here and by RSS on December 11.
- And on December 18: Subgrouping and Conway's Law
- When task-oriented work groups address complex tasks, they might form subgroups to address subtasks. The structure of the subgroups and the order in which they form depend on the structure of the group's task and the sequencing of the subtasks. Available here and by RSS on December 18.
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