Since it was a longish layover, Terri suggested that they go up to the observation deck, where they could watch the take-offs and landings, and where she knew there were about a dozen wooden rocking chairs. Reluctantly, Kyle agreed.
After only three rocks Kyle felt the urge to thank Terri. "Good idea, Terri. Thank you."
She smiled. They rocked a while.
Kyle spoke. "I wonder how we got here," he said.
"You mean…" Terri left it open.
"You know, shipping it when we knew it was a mess. This trip is so predictable, so unnecessary."
"Yeah. But we really didn't have a choice."
Perhaps. It does happen. Or perhaps they didn't want to have a choice.
Choosing from alternatives that cause discomfort or anxiety can make life complex. Often, we're more comfortable with limited options, even though later we might regret having chosen one of them.
Here are just a few of the reasons why we limit our own choices.
- Difficult choices can cause
discomfort. Sometimes, we'd
rather not have a choice.We're afraid of — or can't discuss — some of the unspoken choices. For instance, even though canceling a troubled project is always a choice, we seldom consider cancellation. See "Workplace Taboos and Change," Point Lookout for February 26, 2003.
- It's my football
- Those controlling the decision process have a favored option, which is already on the table. They don't want to develop more options.
- It's their football
- The options we already have include one that would please those who finally approve our choice. We converge on the one we think they want.
- Fear of success
- We prefer to go with what we know, rather than take risks that might lead to something better. Virginia Satir captured this situation when she said, "People prefer the familiar to the comfortable."
- Trips to Abilene
- We're all so careful to avoid rocking the boat that we end up rowing in a direction nobody wants to go. This is one form of a dynamic called "a trip to Abilene." See "Trips to Abilene," Point Lookout for November 27, 2002.
Noticing that we're avoiding uncomfortable choices can be difficult. Here are some of the phrases we hear when we're limiting our own choices.
- We're forced to
- You leave me no choice
- It's in God's hands now
- They made me do it
- I don't know what else to do; I see no other way
- I had no choice
- I couldn't help it
- It's our only option
- We're out of moves (options)
- We have only one real choice
- We're between a rock and a hard place
- Our hands are tied
- Beggars can't be choosers
- We have to bite the bullet
- There's only one way to do this
- Here's what we have to do
- I'll go along with whatever you decide
- If you say so…you're the expert.
- It doesn't make any difference — we lose either way
- Been there, done that
- We tried that last time
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If you notice this happening, what can you do about it? We'll look at that next time.
Your comments are welcomeWould you like to see your comments posted here? rbrenrDUDwWaUxOAJtKFRner@ChaclWPJpPZohNvtYLEJoCanyon.comSend me your comments by email, or by Web form.
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More articles on Personal, Team, and Organizational Effectiveness:
- Shooting Ourselves in the Feet
- When you give a demo to a small audience, there's a danger of overwhelming them in a behavior I call
"swarming." Here are some tips for terrific demos to small audiences.
- Encourage Truth Telling
- Getting to the truth can be a difficult task for managers. People sometimes withhold, spin, or slant
reports, especially when the implications are uncomfortable or threatening. A culture that supports
truth telling can be an organization's most valuable asset.
- When the job market eases for job seekers, we often see increases in job shifting, as people who've
been biding their time make the jump. Typically, they're the people we most want to keep. How can we
reduce this source of turnover?
- The Risks of Too Many Projects: I
- Some organizations try to run too many development projects at once. Whether developing new offerings,
or working to improve the organization itself, taking on too many projects can defocus the organization
and depress performance.
- Heart with Mind
- We say people have "heart" when they continue to pursue a goal despite obstacles that would
discourage almost everyone. We say that people are stubborn when they continue to pursue a goal that
we regard as unachievable. What are our choices when achieving the goal is difficult?
Forthcoming issues of Point Lookout
- Coming December 11: The Rhyme-as-Reason Effect
- When we speak or write, the phrases we use have both form and meaning. Although we usually think of form and meaning as distinct, we tend to assess as more meaningful and valid those phrases that are more beautifully formed. The rhyme-as-reason effect causes us to confuse the validity of a phrase with its aesthetics. Available here and by RSS on December 11.
- And on December 18: The Trap of Beautiful Language
- As we assess the validity of others' statements, we risk making a characteristically human error — we confuse the beauty of their language with the reliability of its meaning. We're easily thrown off by alliteration, anaphora, epistrophe, and chiasmus. Available here and by RSS on December 18.
I offer email and telephone coaching at both corporate and individual rates. Contact Rick for details at rbrenrDUDwWaUxOAJtKFRner@ChaclWPJpPZohNvtYLEJoCanyon.com or (650) 787-6475, or toll-free in the continental US at (866) 378-5470.
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Past issues of Point Lookout are available in six ebooks:
- Get 2001-2 in Geese Don't Land on Twigs (PDF, )
- Get 2003-4 in Why Dogs Wag (PDF, )
- Get 2005-6 in Loopy Things We Do (PDF, )
- Get 2007-8 in Things We Believe That Maybe Aren't So True (PDF, )
- Get 2009-10 in The Questions Not Asked (PDF, )
- Get all of the first twelve years (2001-2012) in The Collected Issues of Point Lookout (PDF, )
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- The Power Affect: How We Express Our Personal Power
Many people who possess real organizational power have a characteristic demeanor. It's the way they project their presence. I call this the power affect. Some people — call them power pretenders — adopt the power affect well before they attain significant organizational power. Unfortunately for their colleagues, and for their organizations, power pretenders can attain organizational power out of proportion to their merit or abilities. Understanding the power affect is therefore important for anyone who aims to attain power, or anyone who works with power pretenders. Read more about this program.