Since it was a longish layover, Terri suggested that they go up to the observation deck, where they could watch the take-offs and landings, and where she knew there were about a dozen wooden rocking chairs. Reluctantly, Kyle agreed.
After only three rocks Kyle felt the urge to thank Terri. "Good idea, Terri. Thank you."
She smiled. They rocked a while.
Kyle spoke. "I wonder how we got here," he said.
"You mean…" Terri left it open.
"You know, shipping it when we knew it was a mess. This trip is so predictable, so unnecessary."
"Yeah. But we really didn't have a choice."
Perhaps. It does happen. Or perhaps they didn't want to have a choice.
Choosing from alternatives that cause discomfort or anxiety can make life complex. Often, we're more comfortable with limited options, even though later we might regret having chosen one of them.
Here are just a few of the reasons why we limit our own choices.
- Taboos
- Difficult choices can cause
discomfort. Sometimes, we'd
rather not have a choice.We're afraid of — or can't discuss — some of the unspoken choices. For instance, even though canceling a troubled project is always a choice, we seldom consider cancellation. See "Workplace Taboos and Change," Point Lookout for February 26, 2003. - It's my football
- Those controlling the decision process have a favored option, which is already on the table. They don't want to develop more options.
- It's their football
- The options we already have include one that would please those who finally approve our choice. We converge on the one we think they want.
- Fear of success
- We prefer to go with what we know, rather than take risks that might lead to something better. Virginia Satir captured this situation when she said, "People prefer the familiar to the comfortable."
- Trips to Abilene
- We're all so careful to avoid rocking the boat that we end up rowing in a direction nobody wants to go. This is one form of a dynamic called "a trip to Abilene." See "Trips to Abilene," Point Lookout for November 27, 2002.
Noticing that we're avoiding uncomfortable choices can be difficult. Here are some of the phrases we hear when we're limiting our own choices.
- We're forced to
- You leave me no choice
- It's in God's hands now
- They made me do it
- I don't know what else to do; I see no other way
- I had no choice
- I couldn't help it
- It's our only option
- We're out of moves (options)
- We have only one real choice
- We're between a rock and a hard place
- Our hands are tied
- Beggars can't be choosers
- We have to bite the bullet
- There's only one way to do this
- Here's what we have to do
- I'll go along with whatever you decide
- If you say so…you're the expert.
- It doesn't make any difference — we lose either way
- Been there, done that
- We tried that last time
Limiting our own choices is actually a choice in itself. It can be a wise choice only if we're aware we've made it. Top
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If you notice this happening, what can you do about it? We'll look at that next time.
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Related articles
More articles on Personal, Team, and Organizational Effectiveness:
The True Costs of Cubicles
- Although cubicles do provide facility cost savings compared with walled offices, they do so at the price
of product development delays and increased product development costs. Decisions of facilities planners
can have dramatic project schedule impact.
Finding Work in Tough Times: Infrastructure
- Finding work in tough times goes a lot more easily if you have at least a minimum of equipment and space
to do the job. Here are some thoughts about getting that infrastructure and managing it.
The Utility Pole Anti-Pattern: I
- Organizational processes can get so complicated that nobody actually knows how they work. If getting
something done takes too long, the organization can't lead its markets, or even catch up to the leaders.
Why does this happen?
Meets Expectations
- Many performance management systems include ratings such as "meets expectations," "exceeds
expectations," and "needs improvement." Many find the "meets" rating demoralizing.
Why?
Heart with Mind
- We say people have "heart" when they continue to pursue a goal despite obstacles that would
discourage almost everyone. We say that people are stubborn when they continue to pursue a goal that
we regard as unachievable. What are our choices when achieving the goal is difficult?
See also Personal, Team, and Organizational Effectiveness and Problem Solving and Creativity for more related articles.
Forthcoming issues of Point Lookout
Coming January 20: Anticipating Absence: Quarantine and Isolation
- When the pandemic compels some knowledge workers to quarantine or isolate, we tend to treat them as if they were totally unavailable. But if they're willing and able to work, even part-time, they might be able to continue to contribute. To make this happen, work out conditions in advance. Available here and by RSS on January 20.
And on January 27: Cost Concerns: Comparisons
- When we assess the costs of different options for solving a problem, we must take care not to commit a variety of errors in approach. These errors can lead to flawed decisions. One activity at risk for error is comparing the costs of two options. Available here and by RSS on January 27.
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Public seminars
- The Power Affect: How We Express Our Personal Power
Many
people who possess real organizational power have a characteristic demeanor. It's the way they project their presence. I call this the power affect. Some people — call them power pretenders — adopt the power affect well before they attain significant organizational power. Unfortunately for their colleagues, and for their organizations, power pretenders can attain organizational power out of proportion to their merit or abilities. Understanding the power affect is therefore important for anyone who aims to attain power, or anyone who works with power pretenders. Read more about this program.
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- A recording of a program presented June 29, 2017, Monthly
Webinar, sponsored by Technobility
Webinar Series. PMI members can earn 1.0 Category 'A' PDU by viewing this program. View this program now.
- A recording of a program presented June 29, 2017, Monthly
Webinar, sponsored by Technobility
Webinar Series. PMI members can earn 1.0 Category 'A' PDU by viewing this program. View this program now.
- Bullet Points: Mastery or Madness?
Decis
ion-makers in modern organizations commonly demand briefings in the form of bullet points or a series of series of bullet points. But this form of presentation has limited value for complex decisions. We need something more. We actually need to think. Briefers who combine the bullet-point format with a variety of persuasion techniques can mislead decision-makers, guiding them into making poor decisions. Read more about this program.
- A recording of a program presented June 24, 2020, Monthly
Webinar, sponsored by Technobility
Webinar Series. PMI members can earn 1.0 Category 'A' PDU by viewing this program. View this program now.
- A recording of a program presented June 24, 2020, Monthly
Webinar, sponsored by Technobility
Webinar Series. PMI members can earn 1.0 Category 'A' PDU by viewing this program. View this program now.
- A recording of a program presented June 24, 2020, Monthly
Webinar, sponsored by Technobility
Webinar Series. PMI members can earn 1.0 Category 'A' PDU by viewing this program. View this program now.
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