Some decisions turn out well — or well enough — and some don't. Of the decisions that turn out badly, we don't always have time to examine closely what caused our errors. That's one reason why avoiding errors is better than trying to understand them after we make them. In that spirit, last time I offered a class of errors I called "Newtonian Blind Alleys." These are errors that are traceable, in part, to assumptions we make about how the world works.
The assumption I discussed last time is what I called universality. Universality is the idea that if a system behaves in a certain way in one context, then other similar systems will behave that way in every context. That assumption underlies Isaac Newton's theory of gravitation. And to a very good approximation, Newton was right.
But when we apply universality to managing organizations, we're taking a big risk. We make the assumption of universality when we adopt a particular management approach in our own organization because we've read or heard that it worked well in several other organizations. True, the adopted approach might work; but the evidence for that hope is rather flimsy.
Another one of those assumptions is that groups of related phenomena can be represented on a one-dimensional spectrum. The assumption worked well for Newton as he considered the nature of light.
Before Newton's work, the decomposition by prism or rainbow of white light into colors was believed due to corruption of the purity of white light, causing it to acquire different colors. Newton exposed a weakness in this theory by using a second prism to recombine the decomposed light back into white light, thereby proving that the prisms had not corrupted it. He proposed that the "corpuscles" of light were each endowed with a particular color, and that they could be sorted out by means of a prism into what he called the "colour spectrum."
The concept of The concept of spectrum
requires a one-to-one mapping
between positions along an axis
and some specific property of
the elements of the systemspectrum requires the existence of a one-to-one mapping between positions along an axis, on the one hand, and, on the other hand, some specific property of the elements of the system in question. As we now know, this idea works well for the study of light, because color corresponds to the energy of the photon when the photon is regarded as a wave.
The danger of the spectrum concept arises when we apply it to phenomena that have no associated single continuously varying numerical parameter.
For example, we speak of the "autism spectrum" when considering the range of disorders generally categorized as autism, even though there is no proof of the existence of a single continuously varying numerical parameter that maps to the different autistic behaviors. This leads us to regard distinct disorders as being related by a parameter, the value of which determines which of the different kinds of autism disorders might be present. It is possible that the various autism disorders are related by a single continuously varying parameter such as, for example, the prevalence of a particular neurochemical in the brain. But neither that possibility, nor any other similar possibility, has been established as fact. When, or if, we do isolate a biochemical cause of autism, we might also discover that thinking about autism as a spectrum actually delayed the advancement of knowledge. Or we might find that it helped. The point is that we do not yet have a scientific justification for applying the Newtonian spectrum concept to the problem of understanding the causes of autism.
Or consider the field of app development for mobile devices. Googling the phrase "full spectrum mobile app development" produces almost 100 million hits (as of this writing). Given that mobile app development is project-based and thus is an inherently discrete activity, how the spectrum concept applies to mobile app development is unclear, but the phrase does seem to be popular, probably because it has marketing power. To select an app development service provider or methodology not on the basis of its suitability for one's specific purpose, but instead on the basis of its breadth and applicability to a wide variety of situations, is probably questionable. For example, the ability of an app developer to create prize winning apps that interact with social media platforms might or might not be relevant to its ability to create apps that collect and transmit electrocardiographic data to one's health care provider. But we make management decisions like this frequently, because of the psychological power of the Newtonian concept of spectrum.
When next you hear the phrase full spectrum when used as a tool of persuasion, I hope you will consider the possibility that you're being invited to join someone in a trip down a Newtonian Blind Alley. First in this series Top Next Issue
Are your projects always (or almost always) late and over budget? Are your project teams plagued by turnover, burnout, and high defect rates? Turn your culture around. Read 52 Tips for Leaders of Project-Oriented Organizations, filled with tips and techniques for organizational leaders. Order Now!
Your comments are welcomeWould you like to see your comments posted here? rbrenmhXARWRMUvVyOdHlner@ChacxgDmtwOKrxnripPCoCanyon.comSend me your comments by email, or by Web form.
About Point Lookout
Thank you for reading this article. I hope you enjoyed it and found it useful, and that you'll consider recommending it to a friend.
Support Point Lookout by joining the Friends of Point Lookout, as an individual or as an organization.
Do you face a complex interpersonal situation? Send it in, anonymously if you like, and I'll give you my two cents.
More articles on Problem Solving and Creativity:
- Problem-Solving Ambassadors
- In dispersed teams, we often hold meetings to which we send delegations to work out issues of mutual
interest. These working sessions are a mix of problem solving and negotiation. People who are masters
of both are problem-solving ambassadors, and they're especially valuable to dispersed or global teams.
- How to Foresee the Foreseeable: Recognize Haste
- When trouble arises after we commit to a course of action, we sometimes feel that the trouble was foreseeable.
One technique for foreseeing the foreseeable depends on recognizing haste in the decision-making process.
- Workplace Politics and Type III Errors
- Most job descriptions contain few references to political effectiveness, beyond the fairly standard
collaborate-to-achieve-results kinds of requirements. But because true achievement often requires political
sophistication, understanding the political content of our jobs is important.
- Problem Displacement and Technical Debt
- The term problem displacement describes situations in which solving one problem creates another.
It sometimes leads to incurring technical debt. How? What can we do about it?
- Big, Complicated Problems
- Big, complicated problems can be difficult to solve. Even contemplating them can be daunting. But we
can survive them if we get advice we can trust, know our resources, recall solutions to past problems,
find workarounds, or as a last resort, escape.
Forthcoming issues of Point Lookout
- Coming August 21: Perfectionism and Avoidance
- Avoiding tasks we regard as unpleasant, boring, or intimidating is a pattern known as procrastination. Perfectionism is another pattern. The interplay between the two makes intervention a bit tricky. Available here and by RSS on August 21.
- And on August 28: Playing at Work
- Eight hours a day — usually more — of meetings, phone calls, reading and writing email and text messages, briefing others or being briefed, is enough to drive anyone around the bend. To re-energize, to clarify one's perspective, and to restore creative capacity, play is essential. Play at work, I mean. Available here and by RSS on August 28.
I offer email and telephone coaching at both corporate and individual rates. Contact Rick for details at rbrenmhXARWRMUvVyOdHlner@ChacxgDmtwOKrxnripPCoCanyon.com or (650) 787-6475, or toll-free in the continental US at (866) 378-5470.
Get the ebook!
Past issues of Point Lookout are available in six ebooks:
- Get 2001-2 in Geese Don't Land on Twigs (PDF, )
- Get 2003-4 in Why Dogs Wag (PDF, )
- Get 2005-6 in Loopy Things We Do (PDF, )
- Get 2007-8 in Things We Believe That Maybe Aren't So True (PDF, )
- Get 2009-10 in The Questions Not Asked (PDF, )
- Get all of the first twelve years (2001-2012) in The Collected Issues of Point Lookout (PDF, )
Are you a writer, editor or publisher on deadline? Are you looking for an article that will get people talking and get compliments flying your way? You can have 500 words in your inbox in one hour. License any article from this Web site. More info
- The Race to the South Pole: Lessons in Leadership
- On 14 December 1911, four men led by Roald Amundsen reached
the South Pole. Thirty-five days later, Robert F. Scott and four others followed. Amundsen had won the
race to the pole. Amundsen's party returned to base on 26 January 1912. Scott's party perished. As historical
drama, why this happened is interesting enough. But to organizational leaders, business analysts, project
sponsors, and project managers, the story is fascinating. We'll use the history of this event to explore
lessons in leadership and its application to organizational efforts. A fascinating and refreshing look
at leadership from the vantage point of history. Read
more about this program. Here's a date for this program:
- Baldwin-Wallace University, 275 Eastland Road, Berea, Ohio
44017: November 7,
Kerzner Lecture Series/International Project Management Day, sponsored by Baldwin Wallace University and the Northeast Ohio Chapter of the Project Management Institute.
- Baldwin-Wallace University, 275 Eastland Road, Berea, Ohio 44017: November 7, Kerzner Lecture Series/International Project Management Day, sponsored by Baldwin Wallace University and the Northeast Ohio Chapter of the Project Management Institute. Register now.
- The Power Affect: How We Express Our Personal Power
- Many people who possess real organizational power have a characteristic demeanor. It's the way they project their presence. I call this the power affect. Some people — call them power pretenders — adopt the power affect well before they attain significant organizational power. Unfortunately for their colleagues, and for their organizations, power pretenders can attain organizational power out of proportion to their merit or abilities. Understanding the power affect is therefore important for anyone who aims to attain power, or anyone who works with power pretenders. Read more about this program.