Point Lookout: a free weekly publication of Chaco Canyon Consulting
Volume 17, Issue 30;   July 26, 2017: Strategic Waiting

Strategic Waiting

by

Time can be a tool. Letting time pass can be a strategy for resolving problems or getting out of tight places. Waiting is an often-overlooked strategic option.
Probably not the kind of waiting we have in mind here

Probably not the kind of waiting we have in mind here. The kind of waiting we see in the photo is probably not strategic. Strategic waiting is inherently patient.

Sometimes waiting is the strategy of choice. Waiting can lead to the best outcome for all concerned, or if you aren't concerned for all, it can lead to the best outcome for you. Strategic waiting isn't procrastination. It isn't simply enduring the passage of time until whatever is happening (or not yet happening) stops happening (or starts). Strategic waiting is a choice to achieve favorable results, or to increase the chances of favorable results, by exploiting the passage of time.

In past issues, I've discussed several examples of strategic waiting in different situations. Here's a collection plus a couple more.

Take time to prepare your response to bullying
Most bullies know far more about bullying than their targets know about responding to bullying. When preparing to finally respond to the abuse, a common error targets make is to respond before they're really ready. Waiting to respond while making full preparations is a smart strategy. See "Biological Mimicry and Workplace Bullying," Point Lookout for March 31, 2010, for more.
Make space for others to volunteer
Usually, voluntarily taking responsibility for an unpleasant or risky task is appreciated. But volunteering is wise only if the degree of appreciation is in proportion to the risk or unpleasantness of the task. When in doubt, consider waiting to see if someone else volunteers. See "The Power of Situational Momentum," Point Lookout for February 24, 2010, for more.
Wait to accumulate solid evidence
When contemplating filing a complaint about someone's behavior or performance, be certain that you have a solid, documented case. Waiting for evidence to accumulate to a sufficient level is wise. See "The Power of Situational Momentum," Point Lookout for February 24, 2010, for more.
Solve problems with time
Creativity Strategic waiting is a choice
to achieve favorable results,
or to increase the chances of
favorable results, by exploiting
the passage of time
happens even when we aren't trying. Sometimes, setting a problem aside for a while is all that's required for generating the insight that opens the path to a solution. Waiting for your brain to work on the problem, in the background, can be a useful strategy. See "The Shower Effect: Sudden Insights," Point Lookout for January 25, 2006, for more.
Some problems vanish when solutions present themselves from unexpected sources, but that's more likely to happen if you give it a little time. And some problems are never resolved, but with time, resolving them can become unimportant or even irrelevant.
Let trouble be a lesson
Some people, groups, or organizations need to learn important lessons. For whatever reason, they don't heed warnings however sincere they might be. Waiting for a small example of the trouble foretold can be an effective means of changing minds, if the example is small enough to prevent major damage, but big enough to focus those minds.
Express opinions at the right time
When expressing an opinion sufficiently divergent from what most believe, prepare for opposition and rejection. That's acceptable. But if you express such opinions often enough, opposition and rejection happen independent of the opinion expressed. To limit this risk, wait for the group to move toward your view just a bit before expressing your view. Too much divergence, too consistently, erodes your credibility even if your views are usually valid.

How to use some of these waiting tactics might not be obvious. Give it time. Go to top Top  Next issue: Linear Thinking Bias  Next Issue

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          human being. No machine intelligence was involved in any way.Thank you for reading this article. I hope you enjoyed it and found it useful, and that you'll consider recommending it to a friend.

This article in its entirety was written by a human being. No machine intelligence was involved in any way.

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More articles on Problem Solving and Creativity:

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Group problem solving is a common purpose of meetings. Although much group problem solving is constructive, some patterns are useless or worse. Here are some of the more popular ways to engage in problem not-solving.
Brendan Nyhan and Jason ReiflerWishful Significance: I
When things don't work out, and we investigate why, we sometimes attribute our misfortune to "wishful thinking." In this part of our exploration of wishful thinking we examine how we arrive at mistaken assessments of the significance of what we see, hear, or learn.
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Eight hours a day — usually more — of meetings, phone calls, reading and writing email and text messages, briefing others or being briefed, is enough to drive anyone around the bend. To re-energize, to clarify one's perspective, and to restore creative capacity, play is essential. Play at work, I mean.
Sherlock Holmes and Doctor WatsonThe Planning Dysfunction Cycle
Some organizations consistently choose not to allocate enough resources or time to planning for their most complex undertakings. Again and again, they decline to plan carefully enough despite the evidence of multiple disappointments and chaotic performance. Resource contention and cognitive biases conspire to sustain this cycle of dysfunction.
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Group debates at work can be difficult when the domains of expertise of participants don't overlap by much. Communicating is possible, though, if we believe in our shared goals and if we tackle the hard parts without an audience.

See also Problem Solving and Creativity for more related articles.

Forthcoming issues of Point Lookout

Braided streams in Grewingk Glacier RiverComing June 25: Meandering Monologues in Meetings: Engagement
In a meeting, a meandering monologue has taken over when someone speaks at length with no sign of coming to a clear point, and little of evident value. This behavior reduces engagement on the part of other attendees, thereby limiting the meeting's value to the organization. Available here and by RSS on June 25.
A screenful of codeAnd on July 2: The True Costs of Contractors
Among the more commonly cited reasons for hiring contractors instead of direct employees is cost savings. But are these savings real? Direct compensation, including perks and benefits, might favor the contractor arrangement, but indirect costs tell another story. Available here and by RSS on July 2.

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