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An abandoned railway. When some projects are deferred long enough, the weeds of obsolescence can take root even during execution. Deferred long enough, some projects are cancelled before they even get started.
Of the many obstacles to successful team collaborations, perfectionism and avoidance strike me as the most difficult to overcome or even control. At first thought they seem to be unrelated or even opposites of each other. But surprisingly, in some situations they're so closely tied together that we can justifiably regard them as two manifestations of the same dysfunction. Understanding their connection is most important when we're devising interventions. Let's consider how perfectionism and avoidance relate to each other using the planning activity to illustrate the connection.
"Analysis paralysis" is one of the best-known phrases identifying dysfunction associated with planning and analysis. [Brenner 2019] [McGlone 2000] It captures the idea that a team has devoted so much time and effort to analyzing a task that it can no longer make significant progress toward its objective. The analysis activity has paralyzed the team, blocking forward progress.
Although that scenario undoubtedly does occur, the phrase "analysis paralysis" suggests that the inability to make progress is due to excessive planning and analysis. To solve the problem all we need do is stop planning, and to prevent the problem, all we need do is limit planning.
But consider this alternative explanation of analysis paralysis. Suppose the team is intimidated by the prospect of actually executing any plan that might attain the objective. One way to avoid what the team fears to undertake is to keep on planning and keep on analyzing — to keep perfecting the plan and perfecting the analysis. In this way, perfectionism provides a means of avoiding executing the plan, when the prospect of executing the plan — any plan — terrifies the team.
In this alternative "Analysis paralysis" is one of the
best-known phrases identifying
dysfunction associated with
planning and analysisscenario, it isn't the analysis that paralyzes. Rather it is the paralysis that leads to excessive analysis. We can observe analogous interlocking patterns between risk planning and risk aversion, and between aversion to conflict resolution and persistence of toxic conflict. (I must admit I haven't been able to devise rhymes for these other interlocking patterns.)
As a team member or as a manager interested in the team's success, distinguishing between cause and symptom is important when devising an intervention. For example, with analysis paralysis, suppose that the alternative explanation is valid, and the team is using analysis to avoid executing the plan. And suppose we devise an intervention that focuses on ending the extended analysis activity. Such an intervention will likely yield disappointing results, because bringing the planning to an orderly close will only compel the team to find another way to delay execution.
Whenever forward progress slows, perfectionism and avoidance are potential contributing factors. Deciding which of the two is more nearly causal is rarely easy. But considering all possibilities is a necessary preliminary to devising effective interventions. Top
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Footnotes
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Related articles
More articles on Problem Solving and Creativity:
Coping and Hard Lessons
- Ever have the feeling of "Uh-oh, I've made this mistake before"? Some of these oft-repeated
mistakes happen not because of obstinacy, or stupidity, or foolishness, but because the learning required
to avoid them is just plain difficult. Here are some examples of hard lessons.
The Questions Not Asked
- Often, the path to forward progress is open and waiting, but we don't recognize it, or we convince ourselves
it isn't there. Learning to see what we believe isn't there is difficult. Here are some reasons why.
Wishful Thinking and Perception: I
- How we see the world defines our experience of it, because our perception is our reality. But how we
see the world isn't necessarily how the world is.
During-Action Reviews
- When you depend on internal services to get your job done, and they aren't being delivered in a customer-oriented
fashion, solving the problem during the incident isn't likely to work. Here are seven tips for addressing
the issue.
Disjoint Awareness: Bias
- Some cognitive biases can cause people in collaborations to have inaccurate understandings of what each
other is doing. Confirmation bias and self-serving bias are two examples of cognitive biases that can
contribute to disjoint awareness in some situations.
See also Problem Solving and Creativity and Problem Solving and Creativity for more related articles.
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And on March 5: On Begging the Question
- Some of our most expensive wrong decisions have come about because we've tricked ourselves as we debated our options. The tricks sometimes arise from rhetorical fallacies that tangle our thinking. One of the trickiest is called Begging the Question. Available here and by RSS on March 5.
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