Dylan glanced frantically at the clock in the corner of the screen. Thirteen minutes to go. He clicked "Print," vaulted out of his chair and raced to the printer (color of course). When he got there he found Barbara waiting for her job to finish. "How much longer?"
"Oh, maybe five minutes…why?"
"Would you mind canceling so I can run my four slides for the board meeting in six minutes?" He actually had 10 minutes, but anything to strengthen his case.
"You owe me," she said, as she hit the orange Cancel button and left.
Dylan made it just in time. Later, Barbara had to re-queue her job, which cost her about five or ten minutes. Not much, but when you add up all the similar little wasted chunks of time, it's easy to see one reason why projects run late.
We all want to make a good impression, but is a good impression really worth bumping someone from a printer or waiting for one to free up? And do we really need beautiful PowerPoint, when a bulleted list on a sheet of paper will do?
I don't know of any cost studies of the frills we use in the everyday presentations that we give to each other. I do have a sense of how much time I've spent on such things personally, and I look back on that as misspent youth.
How do we get to a place where the project is three months late and still it makes sense to spend 20 minutes fiddling with a presentation color scheme?
To control the escalation
of arcane PowerPoint frivolity,
negotiate a Superfluous Artwork
Limitation Treaty (SALT)Two sets of players contribute — the presenters and the audience. As the audience, we do respond to well-crafted presentation graphics. We tend to confuse form and content, and we telegraph our confusion to presenters. As presenters, we use any technique we can to make the audience more receptive. Both audiences and presenters find themselves in a spiraling escalation of presentation craftsmanship, which leads inevitably to excessive use of printer supplies and project delays.
To control the escalation, negotiate a Superfluous Artwork Limitation Treaty (SALT). Agree that all presentations will be in black-and-white and free of color, animation, video, and audio, unless the content demands it. You'll get these benefits:
- Usage of expensive consumables drops.
- Demand for color printers drops.
- Productivity increases because less time is spent on graphics design.
- Instead of designing presentations, people begin to think.
- Instead of presenting at each other, people begin to discuss.
- Quality of group decisions improves, because of clearer thinking and more effective dialog.
A SALT could have prevented Dylan's interrupting Barbara's print job. How could it have changed your morning today? What can it do for your organization?
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Coming October 1: On the Risks of Obscuring Ignorance- A common dilemma in knowledge-based organizations: ask for an explanation, or "fake it" until you can somehow figure it out. The choice between admitting your own ignorance or obscuring it can be a difficult one. It has consequences for both the choice-maker and the organization. Available here and by RSS on October 1.
And on October 8: Responding to Workplace Bullying- Effective responses to bullying sometimes include "pushback tactics" that can deter perpetrators from further bullying. Because perpetrators use some of these same tactics, some people have difficulty employing them. But the need is real. Pushing back works. Available here and by RSS on October 8.
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The article you've been reading is an archived issue of Point Lookout, my weekly newsletter. I've been publishing it since January, 2001, free to all subscribers, over the Web, and via RSS. You can help keep it free by donating either as 