Dylan glanced frantically at the clock in the corner of the screen. Thirteen minutes to go. He clicked "Print," vaulted out of his chair and raced to the printer (color of course). When he got there he found Barbara waiting for her job to finish. "How much longer?"
"Oh, maybe five minutes…why?"
"Would you mind canceling so I can run my four slides for the board meeting in six minutes?" He actually had 10 minutes, but anything to strengthen his case.
"You owe me," she said, as she hit the orange Cancel button and left.
Dylan made it just in time. Later, Barbara had to re-queue her job, which cost her about five or ten minutes. Not much, but when you add up all the similar little wasted chunks of time, it's easy to see one reason why projects run late.
We all want to make a good impression, but is a good impression really worth bumping someone from a printer or waiting for one to free up? And do we really need beautiful PowerPoint, when a bulleted list on a sheet of paper will do?
I don't know of any cost studies of the frills we use in the everyday presentations that we give to each other. I do have a sense of how much time I've spent on such things personally, and I look back on that as misspent youth.
How do we get to a place where the project is three months late and still it makes sense to spend 20 minutes fiddling with a presentation color scheme?
To control the escalation
of arcane PowerPoint frivolity,
negotiate a Superfluous Artwork
Limitation Treaty (SALT)Two sets of players contribute — the presenters and the audience. As the audience, we do respond to well-crafted presentation graphics. We tend to confuse form and content, and we telegraph our confusion to presenters. As presenters, we use any technique we can to make the audience more receptive. Both audiences and presenters find themselves in a spiraling escalation of presentation craftsmanship, which leads inevitably to excessive use of printer supplies and project delays.
To control the escalation, negotiate a Superfluous Artwork Limitation Treaty (SALT). Agree that all presentations will be in black-and-white and free of color, animation, video, and audio, unless the content demands it. You'll get these benefits:
- Usage of expensive consumables drops.
- Demand for color printers drops.
- Productivity increases because less time is spent on graphics design.
- Instead of designing presentations, people begin to think.
- Instead of presenting at each other, people begin to discuss.
- Quality of group decisions improves, because of clearer thinking and more effective dialog.
A SALT could have prevented Dylan's interrupting Barbara's print job. How could it have changed your morning today? What can it do for your organization? Top
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Related articles
More articles on Personal, Team, and Organizational Effectiveness:
When You Think They've Made Up Their Minds
- In tough negotiations, when attempts to resolve differences have failed, we sometimes conclude that
"they've made up their minds," but other explanations abound. Keeping an open mind about why
other people seem to have closed theirs can help us find a resolution.
The Injured Teammate: II
- You're a team lead, and one of the team members is suddenly very ill or has been severely injured. How
do you handle it? Here are some suggestions for breaking the news to the team.
The Deck Chairs of the <em>Titanic</em>: Obvious Waste
- Among the most futile and irrelevant actions ever taken in crisis is rearranging the deck chairs of
the Titanic, which, of course, never actually happened. But in the workplace, we engage in
activities just as futile and irrelevant, often outside our awareness. Recognition is the first step
to prevention.
Backstabbing
- Much of what we call backstabbing is actually just straightforward attack — nasty, unethical,
even evil, but not backstabbing. What is backstabbing?
The Big Power of Little Words
- Big, fancy words, like commensurate or obfuscation, tend to be more noticed than the
little everyday words, like yet or best. That might be why the little words can be
so much more powerful, steering conversations where their users want them to go.
See also Personal, Team, and Organizational Effectiveness and Personal, Team, and Organizational Effectiveness for more related articles.
Forthcoming issues of Point Lookout
Coming February 26: Devious Political Tactics: Bad Decisions
- When workplace politics influences the exchanges that lead to important organizational decisions, we sometimes make decisions for reasons other than the best interests of the organization. Recognizing these tactics can limit the risk of bad decisions. Available here and by RSS on February 26.
And on March 5: On Begging the Question
- Some of our most expensive wrong decisions have come about because we've tricked ourselves as we debated our options. The tricks sometimes arise from rhetorical fallacies that tangle our thinking. One of the trickiest is called Begging the Question. Available here and by RSS on March 5.
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