Problem solvers often begin by looking for new, innovative solutions, even though many solutions consist of innovative combinations of less-innovative pieces. But innovation can be as much or more in the way pieces are combined, rather than in the pieces themselves. Because this happens with such regularity, setting out to find solutions of this form can make problem-solvers more productive.
Many problem solutions are like found art, which is art created from objects that are not normally considered art. They might be everyday objects, like tires or chair legs. They might even be discarded or broken. By combining them in new ways, possibly with objects or materials that normally are considered art, the artist creates something that clearly is art.
Similarly, problem solutions sometimes consist of familiar elements of other solutions, possibly combined with truly new elements. Often, we come to these solutions only after failing to compose wholly new solutions. Here's a proposal: we might benefit by approaching problems from the beginning by searching for solutions that are hybrids of new and old.
Here are some suggestions for problem-solving using combinations of new and old solutions.
- Generate a catalog of old solutions
- Become a student of old solutions. Gather ideas that worked in the past to solve problems that are now solved. You can use this resource repeatedly for each new problem-solving effort. And the successful results of each new effort can become entries in this catalog.
- Maintain a didn't-work-for-this-problem list
- As you progress You can reuse past ideas
only if you know about
them. Become a student
of old solutions.toward a solution, you'll try ideas that turn out not to work. Add them to the didn't-work-for-this-problem list. Then ask, why didn't it work? If that condition is still in place, address it. Addressing that condition is a slightly different problem — one for which you (or someone else) might already have a solution.
- Search for themes in the didn't-work-for-this-problem list
- As you add items to the didn't-work-for-this-problem list, search the list for themes. Sometimes, when something doesn't work, the causes of failure can be hidden in subtle ways. But when you ask what a group of failed solutions have in common, sometimes that hidden cause becomes evident. In this way, failed solutions can lead to success.
- Be zany
- Because intentional zaniness can help you relax constraints that might be keeping you from seeing a solution, search for obviously zany ideas. But not just any zany ideas. Start with an item from your catalog of old solutions, or from your didn't-work-for-this-problem lists. Then "zanify" it. Zanify it again in another way. You might be surprised at what happens.
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More articles on Problem Solving and Creativity:
- Coping with Problems
- How we cope with problems is a choice. When we choose our coping style, we help determine our ability
to address the problems we face. Of eight styles we can identify, only one is universally constructive,
and we rarely use it.
- Dealing with Deadlock
- At times it seems that nothing works. Whenever we try to get moving, we encounter obstacles. If we try
to go around them, we find more obstacles. How do we get stuck? And how can we get unstuck?
- Ten Tactics for Tough Times: I
- When you find yourself in a tough spot politically, what can you do? Most of us obsess about the situation
for a while, and then if we still have time to act, we do what seems best. Here's Part I of a set of
approaches that can organize your thinking and shorten the obsessing.
- Annoyance to Asset
- Unsolicited contributions to the work of one element of a large organization, by people from another,
are often annoying to the recipients. Sometimes the contributors then feel rebuffed, insulted, or frustrated.
Toxic conflict can follow. We probably can't halt the flow of contributions, but we can convert it from
a liability to a valuable asset.
- Exploiting Failed Ideas
- When the approach you've been using fails, how do you go about devising Plan B? Or Plan C? Here are
some ways to find new approaches by examining failures.
Forthcoming issues of Point Lookout
- Coming January 29: Higher-Velocity Problem Definition
- Typical approaches to shortening time-to-market for new products usually involve accelerating problem solving. Accelerating problem definition can also help. Available here and by RSS on January 29.
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- Much workplace bullying goes unrecognized. Three reasons: (a) conventional definitions of bullying exclude much actual bullying; (b) perpetrators cleverly evade detection; and (c) cognitive biases skew our perceptions so we don't see bullying as bullying. Available here and by RSS on February 5.
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