Spoken language is confusing. We have words that sound alike but mean different things; we have different words that mean the same thing; and we have pauses and tones that can negate the meaning of any string of words. Still, somehow, we do tend to catch the meaning enough of the time to keep our families and relationships — and many of our major corporations — humming along. Though there is some doubt about Congress.
As confusing as spoken language is, body language is even more confusing. Here are some reasons why.
- It's nonlinear
- Spoken language is largely linear. It has at least a partial time ordering, and the order greatly simplifies message extraction. By contrast, we execute the gestures and postures of body language in parallel, using different parts of our bodies and faces.
- We can't turn it off
- We can stop speaking, but we can't stop body language. We're always in some kind of posture. We're always sending signals, but the signals don't always mean anything.
- There is no OBD (Oxford Body-language Dictionary)
- Body language can be
even more confusing
than spoken language.
Interpret body language
with care. - Although spoken language has dialects and accents, the words mean more or less the same thing to anyone speaking a given language. But we learn our body language from those who rear us, and beyond the universal basics, we have no idea what our gestures and postures might mean to the outside world.
- It's out of our awareness
- Even when we try to control it, or try to read it in others, we miss a lot. We have a recurring experience of suddenly realizing that we're gesturing a certain way, or that we've adopted a certain pose. And the gestures and postures of others trigger responses within us before we become aware of them.
- The meanings of the "words" are very dependent on context
- Some people run cold; others run hot. Someone with arms and legs crossed might just be cold, not "closed off." Someone with flushed face and brow glistening with beads of sweat might just be hot, not "nervous." You can't tell by looking. Any one indicator just isn't enough information to make a meaning we can rely on.
Even when we've learned to read a little body language, we often see contradictions. Without realizing it, we sometimes reject contradictory interpretations, and settle on one meaning — often the one we want to see. We reach conclusions with more certainty than accuracy.
Controlling our own body language is no simpler. Trying to convey confidence and openness, a typical result is rigidity of posture and flatness of facial expression, which conveys rigidity and control, not openness or confidence. To convey how you want to feel, focus on feeling it. Your body will figure out how to tell everyone else about it. Top Next Issue
The article you've been reading is an archived issue of Point Lookout, my weekly newsletter. I've been publishing it since January, 2001, free to all subscribers, over the Web, and via RSS. You can help keep it free by donating either as an individual or as an organization. You'll receive in return my sincere thanks — and the comfort of knowing that you've helped to propagate insights and perspectives that can help make our workplaces a little more human-friendly. More
Your comments are welcome
Would you like to see your comments posted here? rbrenjTnUayrCbSnnEcYfner@ChacdcYpBKAaMJgMalFXoCanyon.comSend me your comments by email, or by Web form.About Point Lookout
Thank you for reading this article. I hope you enjoyed it and found it useful, and that you'll consider recommending it to a friend.
This article in its entirety was written by a human being. No machine intelligence was involved in any way.
Point Lookout is a free weekly email newsletter. Browse the archive of past issues. Subscribe for free.
Support Point Lookout by joining the Friends of Point Lookout, as an individual or as an organization.
Do you face a complex interpersonal situation? Send it in, anonymously if you like, and I'll give you my two cents.
Related articles
More articles on Emotions at Work:
- Avoid Typing Under the Influence
- When we communicate, we can't control how other people interpret our communications. Accidental offense
is inevitable, and email is especially likely to produce examples of this problem. What can we do as
members of electronic communities when trouble erupts?
- Your Wishing Wand
- Wishing — for ourselves, for others, or for all — helps us focus on what we really want.
When we know what we really want, we're ready to make the little moves that make it happen. Here's a
little user's guide for your wishing wand.
- The Injured Teammate: I
- You're a team lead, and one of the team members is very ill or has been severely injured. How do you
handle it? How do you break the news? What does the team need? What do you need?
- On Advice and Responsibility
- Being asked for advice can be an affirming experience, but actually giving advice can sometimes entail
risk. How can this happen, and what choices do we have?
- Quips That Work at Work: I
- Perhaps you've heard that humor can defuse tense situations. Often, a clever quip, deftly delivered,
does help. And sometimes, it's a total disaster. What accounts for the difference?
See also Emotions at Work and Emotions at Work for more related articles.
Forthcoming issues of Point Lookout
- Coming February 5: On Shaking Things Up
- Newcomers to work groups have three tasks: to meet and get to know incumbent group members; to gain their trust; and to learn about the group's task and how to contribute to accomplishing it. General skills are necessary, but specifics are most important. Available here and by RSS on February 5.
- And on February 12: On Substituting for a Star
- Newcomers to work groups have three tasks: to meet and get to know incumbent group members; to gain their trust; and to learn about the group's task and how to contribute to accomplishing it. All can be difficult; all are made even more difficult when the newcomer is substituting for a star. Available here and by RSS on February 12.
Coaching services
I offer email and telephone coaching at both corporate and individual rates. Contact Rick for details at rbrenjTnUayrCbSnnEcYfner@ChacdcYpBKAaMJgMalFXoCanyon.com or (650) 787-6475, or toll-free in the continental US at (866) 378-5470.
Get the ebook!
Past issues of Point Lookout are available in six ebooks:
- Get 2001-2 in Geese Don't Land on Twigs (PDF, )
- Get 2003-4 in Why Dogs Wag (PDF, )
- Get 2005-6 in Loopy Things We Do (PDF, )
- Get 2007-8 in Things We Believe That Maybe Aren't So True (PDF, )
- Get 2009-10 in The Questions Not Asked (PDF, )
- Get all of the first twelve years (2001-2012) in The Collected Issues of Point Lookout (PDF, )
Are you a writer, editor or publisher on deadline? Are you looking for an article that will get people talking and get compliments flying your way? You can have 500-1000 words in your inbox in one hour. License any article from this Web site. More info
Follow Rick
Recommend this issue to a friend
Send an email message to a friend
rbrenjTnUayrCbSnnEcYfner@ChacdcYpBKAaMJgMalFXoCanyon.comSend a message to Rick
A Tip A Day feed
Point Lookout weekly feed