September Eleventh

A message from a reader:

Dear Rick & USA,

Our thoughts are totally with the American People at present, especially those who have been personally touched by these tragic events.

I was with a disabled client at the time that the news was unfolding and even though her needs are complex, we could not concentrate on the job in hand. As she rightly said "It'll be the same as when Kennedy died, we will all remember what we were doing on this day, forever."

These events have changed the World forever and we now start a new era.

Please remember that we are with you because this was not only aimed at USA but at all of Western Society in general.

Yours,

Karen Davies. UK


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Related articles

More articles on Emotions at Work:

Demanding Forgiveness

Working together under stress, we do sometimes hurt each other. Delivering apologies is a skill critical to repairing those hurts and maintaining our relationships.

Unintended Consequences

Sometimes, when we solve problems, the solutions create new problems that can be worse than the problems we solve. Why does this happen? How can we limit this effect?

Peace's Pieces

Just as important as keeping the peace with your colleagues is making peace again when it has been broken by strife. Nations have peace treaties. People make up. Here are some tips for making up.

Coercion by Presupposition

Coercion, physical or psychological, has no place in the workplace. Yet we see it and experience it frequently. We can end the use of presupposition as a tool of coercion, but only if we take personal responsibility for ending it.

Toxic Conflict at Work

Preventing toxic conflict is a whole lot better than trying to untangle it once it starts. But to prevent toxic conflict, we must understand some basics of conflict, and why untangling toxic conflict can be so difficult.

See also Emotions at Work for more related articles.

Forthcoming issues of Point Lookout

Coming December 19: Embarrassment, Shame, and Guilt at Work: Creation

Three feelings are often confused with each other: embarrassment, shame, and guilt. To understand how to cope with these feelings, begin by understanding what different kinds of situations we use when we create these feelings. Available here and by RSS on December 19.

And on December 26: Embarrassment, Shame, and Guilt at Work: Coping

Coping effectively with feelings of embarrassment, shame, or guilt is the path to recovering a sense of balance that's the foundation of clear thinking. And thinking clearly at work is important if you want to avoid feeling embarrassment, shame, or guilt. Available here and by RSS on December 26.

Coaching services

I offer email and telephone coaching at both corporate and individual rates. Contact Rick for details at rbrenMrfHLXmlwNdiIEiDner@ChacgZgeaFCaOQhSZuTpoCanyon.com or (650) 787-6475, or toll-free in the continental US at (866) 378-5470.

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