Point Lookout: a free weekly publication of Chaco Canyon Consulting
Volume 7, Issue 31;   August 1, 2007: About Workplace Hugs

About Workplace Hugs

by

In the past twenty years in the United States, we've changed from a relatively hug-free workplace culture to one that, in some quarters, seems to be experiencing a hugging tsunami. Knowing how to deal with hugging is now a valuable skill.
Bush and Putin hug

U.S. President George W. Bush and Russian Premier Vladimir Putin in a "sideways hug" at the 2006 St. Petersburg G8 meeting. When hug parters differ substantially in stature, the taller one has an image advantage that can sometimes transform into a political advantage. Photo courtesy U.S. Department of State.

Many of us are accustomed to hugging and being hugged by people we love. By contrast, workplace hugging usually takes place between people who respect each other, but who aren't in love. For some, hugging at work therefore presents social and political challenges. We ask ourselves: Should I hug? What kinds of hugs are acceptable? Which people should I hug or not hug?

Here are some insights and guidelines for hugging at work.

Know how to tell when a hug is coming your way
When two people meet, they greet each other, and they sometimes hug or shake hands. It all happens so quickly that we don't realize how we can distinguish the type of greeting that's about to happen. Watch for the forward step. If your partner steps toward you, more than would be necessary for a handshake, prepare for a hug.
Know how to give a "standard" workplace hug
If there is a standard, a standard workplace hug in the U.S. today is a one-armed reach (usually the right arm) around the shoulders of your partner, including one or two shoulder pats and a smile. Two-armed hugs are generally less common. Even more unusual: two-armed hugs in which the first partner has both arms around the waist of the second, while the second has both arms over the shoulders of the first. The less common a hug style is in your workplace, the greater the risk that some will see it as inappropriate.
If you know you might be hugging, keep clothing and accessories in mind
If you or your partner is wearing anything that might catch on the other's clothing, beware. Few situations are more embarrassing than two huggers who can't disengage, or a hug disengagement that results in a wardrobe malfunction. It's best not to wear anything that can snag the clothing of people you hug.
If there is a standard,
a standard workplace
hug in the U.S. today
is a one-armed reach
Pay attention to height differences
When the heights of a hugging pair differ substantially, the shorter of the two can pay a political price for the hug. People of small stature, especially males, are already at a political disadvantage in many workplaces. Hugging people much taller can exaggerate that disadvantage.
Take care with male-male hugs
Some males prefer not to hug other males under any circumstances. Their numbers are declining, but they certainly have a right to their preference. If you're one of these men, try not to push yourself beyond your level of comfort; if you aren't, try not to push others. Compelling yourself or others to engage in hugging when they'd rather not is at least disrespectful, and it can lead to awkward and embarrassing incidents.

Perhaps the most vexing problem relating to hugging is the unwelcome hug. We'll take up that question next time.  Next in this series Go to top Top  Next issue: Unwelcome Workplace Hugs  Next Issue

303 Secrets of Workplace PoliticsIs every other day a tense, anxious, angry misery as you watch people around you, who couldn't even think their way through a game of Jacks, win at workplace politics and steal the credit and glory for just about everyone's best work including yours? Read 303 Secrets of Workplace Politics, filled with tips and techniques for succeeding in workplace politics. More info

For more about workplace hugging, see "Unwelcome Workplace Hugs," Point Lookout for August 8, 2007.

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See also Workplace Politics and Managing Your Boss for more related articles.

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Much of what we regard as political conflict is a series of squabbles commonly called kerfuffles. They captivate us while they're underway, but after a month or two they're forgotten. Why do they happen? Why do they persist? Available here and by RSS on February 8.
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Deviant organizational behavior can harm the people and the organization. In choosing responses, we consider what drives the perpetrators. Considering Malice, Incompetence, Ignorance, and Greed, we can devise four guidelines for making these choices. Available here and by RSS on February 15.

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