- …that when you fall asleep on your keyboard, your face gets quilted.
- …that my keyboard isn't drool-proof.
- …that I can no longer see what's going on behind me because my new monitor has a no-glare screen.
- …that there isn't any part of my monitor to clip my bicycle mirror to, and people laugh at me when I wear my helmet at work.
- …that the woman from QA always interrupts me whenever I'm interrupting her.
- …speakerphones that won't let you interrupt while someone at the other end is talking.
- …that Windows crashes so often.
- …that Windows doesn't crash often enough to be a reliable excuse for anything.
- …that when you set the cell phones they give us on vibrate, you can still hear them.
- …that my boss gives me bad advice that I have to follow.
- …that when I follow my boss's bad advice and the thing implodes, it's my fault.
- …that when someone calls me on a bad cell phone connection from under the airport public address system, I have to make up both ends of the conversation.
- …that to tell whether the sun is shining I have to badge out.
- …that nobody knows what business casual really means.
- …that meetings start and end on the hour, with no time in between, so all our meetings start late.
- …that I get more email than I can possibly read. If anyone really wants to reach me, they text me.
- I hate that nobody knows
what business casual
really means…that I get more text messages that I can possibly read. If anyone really wants to reach me, they call me.
- …that I get more voicemail than I can possibly listen to. If anyone really wants to reach me, they send me email.
- …when they change a procedure nobody ever actually followed to some new, more complicated procedure that nobody will ever actually follow.
- …when people CC me so I'll know that one of my direct reports screwed up again. Do they think I don't already know?
- …when my boss tells me what she firmly believes, then asks for my honest opinion.
- …that our whiteboard markers are always dry. I think they must come that way out of the box.
- …when someone puts me on speaker and it's just us on the call, I know they're doing something with their hands but I can't imagine what.
- …when I have to drop the 17 things I'm doing to get training in managing multiple tasks.
- …when a drop dead showstopper problem that I've been busting my tail to resolve for three weeks is suddenly reclassified as non-critical just after I fix it.
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About Point Lookout
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More articles on Personal, Team, and Organizational Effectiveness:
- Take Regular Temperature Readings
- Team interactions are unimaginably complex. To avoid misunderstandings, offenses, omissions, and mistaken
suppositions, teams need open communications. But no one has a full picture of everything that's happening.
The Temperature Reading is a tool for surfacing hidden and invisible information, puzzles, appreciations,
frustrations, and feelings.
- Doorknob Disclosures and Bye-Bye Bombshells
- A doorknob disclosure is an uncomfortable, painful, or embarrassing revelation offered at the end of
a meeting or conversation, usually by someone who's about to exit. When we learn about bad news in this
way, we can feel frustrated and trapped. How can we respond effectively?
- Trips to Abilene
- When a group decides to take an action that nobody agrees with, but which no one is willing to question,
we say that they're taking a trip to Abilene. Here are some tips for noticing and preventing trips to Abilene.
- Working Journals
- Keeping a journal about your work can change how you work. You can record why you did what you did,
and why you didn't do what you didn't. You can record what you saw and what you only thought you saw.
And when you read the older entries, you can see patterns you might never have noticed any other way.
- Intentionally Unintentional Learning
- Intentional learning is learning we undertake by choice, usually with specific goals. When we're open
to learning not only from those goals, but also from whatever we happen upon, what we learn can have
far greater impact.
Forthcoming issues of Point Lookout
- Coming July 25: Exploiting Functional Fixedness: II
- A cognitive bias called functional fixedness causes difficulty in recognizing new uses for familiar things. It also makes for difficulty in recognizing devious uses of everyday behaviors. Here's Part II of a catalog of deviousness based on functional fixedness. Available here and by RSS on July 25.
- And on August 1: Strategies of Verbal Abusers
- Verbal abuse at work has special properties, because it takes place in an environment in which verbal abuse is supposedly proscribed. Yet verbal abuse does happen at work. Here are three strategies abusers rely on to avoid disciplinary action. Available here and by RSS on August 1.
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- The Power Affect: How We Express Our Personal Power
- Many people who possess real organizational power have a characteristic demeanor. It's the way they project their presence. I call this the power affect. Some people — call them power pretenders — adopt the power affect well before they attain significant organizational power. Unfortunately for their colleagues, and for their organizations, power pretenders can attain organizational power out of proportion to their merit or abilities. Understanding the power affect is therefore important for anyone who aims to attain power, or anyone who works with power pretenders. Read more about this program.