Point Lookout: a free weekly publication of Chaco Canyon Consulting
Volume 18, Issue 33;   August 15, 2018: Getting Value from Involuntary Seminars

Getting Value from Involuntary Seminars

by

Whatever your organizational role, from time to time you might find yourself attending seminars or presentations involuntarily. The value you derive from these "opportunities" depends as much on you as on the presenter.
A large audience listening to a speaker

A large audience listening to a speaker. The size of the audience can render impossible any direct, person-to-person interaction between the speaker and audience members.

You have meetings back to back, and tons of work to do, including prep for your presentation tomorrow, so what are you doing sitting in this seminar? Easy answer: you have to be here. Your employer mandated it, or the presenter is your subordinate or colleague or supervisor, or you wanted to network beforehand but not necessarily stay, or you need to be seen in attendance or on the attendance list, or you're the CEO and you required everyone to attend, or on and on.

The value you derive from your attendance will be next to nothing (and possibly negative) if you sit their boiling in your own resentment at having to be there. Here are nine tips to help curb your resentment and get value from the seminar.

Make notes, physical or mental
If you outrank everyone in the room, making notes might not be practical, because people interpret your behavior in unexpected ways. But otherwise, notes can be helpful in consolidating your learning. If you take notes, do so continuously — write more than you think you need. You never know how things will fit together in post-seminar contemplation.
Sit near people you want to get to know better
If you're attending nonvirtually, sit beside anyone in the room whom you'd like to get to know better. If you can choose from several, remember that the obvious choice might not be best. When it comes to unanticipated benefits, randomness can be your friend.
Know how to deal with information you already know
When the presenter says something you already know, there's elevated risk of resentment about wasting your time. The risk is real, but the feelings might not be justified. For example, even though you understand well the point just made, in how many ways could you have made the same point? Is the presenter's way new to you? If not, does it suggest a new and more engaging way to make the same point? Investigate how the presenter's approach might trigger new ways for you to think about that point or new ways to express it.
Know how to deal with what you disagree with
When the presenter says something with which you disagree, objecting aloud might be acceptable. If it is, engaging with the presenter in a confrontational manner is one choice, but there are others. Without stating your objection, you can ask the presenter how the point applies in a particular case that you constructed to illustrate your objection. You never know — maybe the presenter has an acceptable response.
If objecting Any short seminar — an hour
or less — has at least three
items of value to
anyone attending
aloud isn't acceptable, or isn't practical, ask yourself similar questions, silently of course, and later on if necessary. You never know — maybe you have acceptable responses.
Look for three take-aways
Any short seminar — an hour or less — has at least three items of value to anyone attending. What are the top three ideas worth remembering from this seminar? Even if the presenter's style is abominable, the presenter is probably a thoughtful professional who somehow earned the opportunity to present. Include in this list anything that needs re-writing to make its value more evident, and anything you already learned and are glad you did.
Look for two leave behinds
Any short seminar also has some leave-behinds — things not worth remembering, or not likely to be useful to you anytime before they become obsolete or overtaken by technological change. The nice thing about leave-behinds is that you don't have to remember them. Just make certain that they don't somehow find their way onto your take-away list.
Avoid mentally criticizing the presenter
Even if you abhor the presenter's speaking style, even if you don't like the presenter's PowerPoint technique, mentally criticizing the presenter on either count is an expensive habit. It prevents you from focusing on the presenter's message, which is presumably the most important reason for anyone to attend the presentation. Moreover, mental criticism sets your mind looking for things you find mistaken or worthless, and then, because of the halo effect, you might become predisposed to reject whatever the presenter has to say that might be valuable.
Pay special attention to…
Sometimes the most important ideas from a presentation make themselves known not by the presenter emphasizing them, but by the reactions of attendees. Pay special attention to anything that was unclear to you. Was the presenter's language poorly chosen? How would you have made that same point? Were you confused by some other factor?
Did you react strongly to anything the presenter, or anyone else, said? If you felt anger, what was that about?
Did another attendee ask a question that revealed difficulties of some kind? Is the concept confusing or subtle? Or was the presenter unclear? Did the presenter get confused about something?
Finally, did disagreements erupt among the attendees, or between the presenter and other attendees?
All of these incidents are potential indicators of difficulty in the subject matter. Try to understand what might be contributing to these difficulties. If you can sort that out, you might be able to make a contribution. If you can't, that could suggest how you might find answers later.

Finally, afterwards, as soon as possible, rewrite your notes, or write them for the first time if you didn't take notes. Because the rewrite almost always stimulates recall and learning, do it soon, even if you don't feel that you have time to finish the job. Do as much as you have time for right then, and then come back to it later when you have more time. The bit you did right away will help you do a more complete job later, but only if it's not too much later. Go to top Top  Next issue: Dealing with Credit Appropriation  Next Issue

101 Tips for Effective MeetingsDo you spend your days scurrying from meeting to meeting? Do you ever wonder if all these meetings are really necessary? (They aren't) Or whether there isn't some better way to get this work done? (There is) Read 101 Tips for Effective Meetings to learn how to make meetings much more productive and less stressful — and a lot more rare. Order Now!

Your comments are welcome

Would you like to see your comments posted here? rbrenyrWpTxHuyCrjZbUpner@ChacnoFNuSyWlVzCaGfooCanyon.comSend me your comments by email, or by Web form.

About Point Lookout

This article in its entirety was written by a 
          human being. No machine intelligence was involved in any way.Thank you for reading this article. I hope you enjoyed it and found it useful, and that you'll consider recommending it to a friend.

This article in its entirety was written by a human being. No machine intelligence was involved in any way.

Point Lookout is a free weekly email newsletter. Browse the archive of past issues. Subscribe for free.

Support Point Lookout by joining the Friends of Point Lookout, as an individual or as an organization.

Do you face a complex interpersonal situation? Send it in, anonymously if you like, and I'll give you my two cents.

Related articles

More articles on Emotions at Work:

One person taking the full loadAre You Taking on the Full Load?
Taking on the full load is what we do when we feel fully responsible for either the success or the failure of some organizational activity. Instead of asking for help, we take extreme measures to execute responsibilities that might not even be ours.
A happy dogWhy Dogs Wag Their Tails
If you've ever known a particular dog at all well, you've probably been amazed at how easy it is to guess a dog's mood, even though dogs can't speak. Perhaps what's more amazing is that it's so difficult to guess a person's mood, even though humans can speak.
A sleeping dogAre You Micromanaging Yourself?
Feeling distrusted and undervalued, we often attribute the problem to the behavior of others — to the micromanager who might be mistreating us. We tend not to examine our own contributions to the difficulty. Are you micromanaging yourself?
Baron Joseph Lister (1827-1912)Good Change, Bad Change: I
Change is all around. Some changes are welcome and some not, but when we distinguish good change from bad, we often get it wrong. Why?
The FBI wanted poster for Evgeniy Mikhailovich Bogachev, a Russian cyber criminalToxic Conflict in Teams: Attacks
In toxic conflict, people try to resolve their differences by eliminating each other's ability to provide opposition. In the early stages of toxic conflict, the attacks often escape notice. Here's a catalog of covert attack tactics.

See also Emotions at Work and Emotions at Work for more related articles.

Forthcoming issues of Point Lookout

A game of Jenga underwayComing September 4: Beating the Layoffs: I
If you work in an organization likely to conduct layoffs soon, keep in mind that exiting voluntarily before the layoffs can carry significant advantages. Here are some that relate to self-esteem, financial anxiety, and future employment. Available here and by RSS on September 4.
A child at a fork in a pathAnd on September 11: Beating the Layoffs: II
If you work in an organization likely to conduct layoffs soon, keep in mind that exiting voluntarily can carry advantages. Here are some advantages that relate to collegial relationships, future interviews, health, and severance packages. Available here and by RSS on September 11.

Coaching services

I offer email and telephone coaching at both corporate and individual rates. Contact Rick for details at rbrenyrWpTxHuyCrjZbUpner@ChacnoFNuSyWlVzCaGfooCanyon.com or (650) 787-6475, or toll-free in the continental US at (866) 378-5470.

Get the ebook!

Past issues of Point Lookout are available in six ebooks:

Reprinting this article

Are you a writer, editor or publisher on deadline? Are you looking for an article that will get people talking and get compliments flying your way? You can have 500-1000 words in your inbox in one hour. License any article from this Web site. More info

Follow Rick

Send email or subscribe to one of my newsletters Follow me at LinkedIn Follow me at X, or share a post Subscribe to RSS feeds Subscribe to RSS feeds
The message of Point Lookout is unique. Help get the message out. Please donate to help keep Point Lookout available for free to everyone.
Technical Debt for Policymakers BlogMy blog, Technical Debt for Policymakers, offers resources, insights, and conversations of interest to policymakers who are concerned with managing technical debt within their organizations. Get the millstone of technical debt off the neck of your organization!
Go For It: Sometimes It's Easier If You RunBad boss, long commute, troubling ethical questions, hateful colleague? Learn what we can do when we love the work but not the job.
303 Tips for Virtual and Global TeamsLearn how to make your virtual global team sing.
101 Tips for Managing ChangeAre you managing a change effort that faces rampant cynicism, passive non-cooperation, or maybe even outright revolt?
101 Tips for Effective MeetingsLearn how to make meetings more productive — and more rare.
Exchange your "personal trade secrets" — the tips, tricks and techniques that make you an ace — with other aces, anonymously. Visit the Library of Personal Trade Secrets.
If your teams don't yet consistently achieve state-of-the-art teamwork, check out this catalog. Help is just a few clicks/taps away!
Ebooks, booklets and tip books on project management, conflict, writing email, effective meetings and more.