Sometimes we work hard to achieve a goal, but measurable progress remains elusive. We sense movement, but we aren't making progress. It can happen in any organizational effort — projects, new product development, research, process improvement, organizational change — anything. And it can happen in Life — career advancement, weight loss, pursuing a dream.
When this happens, what can we do? Here are seven popular ways to get nowhere and what can be done about them.
- Irrelevant effort
- The work itself isn't relevant to progress. Perhaps it's progress-neutral, or it might be progress in a direction unimportant right now (or ever).
- Review what you're doing. Exactly how does it move you towards the goal?
- Self-canceling effort
- The work underway might have both positive and negative effects that cancel each other out. An example: digging a hole but failing to throw the extracted dirt out of the hole.
- Are you doing anything that erodes the value of the overall effort?
- Misleading measurement
- The method of measuring progress might be faulty. It registers no progress, but progress is actually real.
- How do you measure progress? Why do you believe that there's a connection between progress and whatever you measure?
- Running in circles
- Even though each bit of effort moves you forward, you eventually revisit wherever you are. A form even more difficult to detect is like Brownian motion — you rarely (or never) revisit any one spot but the average position doesn't change.
- What's the evidence that the work underway actually produces steady advancement?
- Missing pieces
- The work requires Unity of purpose requires
memos and orations alone
cannot achieve it.infrastructure that you don't yet have in place. Consequently, the progress you do make is periodically erased. Bailing out a leaky rowboat without first addressing the leaks is a good example.
- Is there anything you could have done earlier that would have made what you're doing now any easier? Is it too late to go back and do it?
- Someone or some people are actively working against progress — political foes, disgruntled team members, or even yourself. Maybe you're aware of this, or perhaps some of it is outside your awareness, becoming visible only episodically.
- Have you talked with those involved in this conflict? If not, what would happen if you brought the issue into the open? Could it possibly be worse than what's happening now?
- Disunity of purpose
- Here the different elements of the group (or the different parts of your Self) are all working steadily and making good progress, but they do so in different directions with different goals in mind. In some situations, this disunity becomes clear only after a revealing incident.
- Unity of purpose requires investment. Announcements, memos, and orations alone cannot achieve it. Unity of purpose follows only from extensive mutual communication.
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More articles on Personal, Team, and Organizational Effectiveness:
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- Accepting Reality
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Achieving high levels of organizational and personal performance requires a clear sense of those limits.
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- How to Get Out of Firefighting Mode: I
- When new problems pop up one after the other, we describe our response as "firefighting."
We move from fire to fire, putting out flames. How can we end the madness?
Forthcoming issues of Point Lookout
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- And on July 4: Interrupting Others in Meetings Safely: II
- When we feel the need to interrupt someone who's speaking in a meeting, to offer a view or information, we would do well to consider (and mitigate) the risk of giving offense. Here are some techniques for interrupting the speaker in situations not addressed by the meeting's formal process. Available here and by RSS on July 4.
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- The Race to the South Pole: The Power of Agile Development
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had won the race to the pole. Amundsen's party returned to base on 26 January 1912. Scott's party perished.
As historical drama, why this happened is interesting enough. Lessons abound. Among the more important
lessons are those that demonstrate the power of the agile approach to project management and product
development. Read more about this program. Here's
a date for this program:
- Ohio National Insurance, 1 Financial Way, Blue Ash, OH: July
Monthly Meeting, Cincinnati
chapter of the International Institute of Business Analysis. Register now.
- Ohio National Insurance, 1 Financial Way, Blue Ash, OH: July 17, Monthly Meeting, Cincinnati chapter of the International Institute of Business Analysis. Register now.
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