As we've seen, collaborative problem solving does have risks — new ideas might be crushed prematurely, judges might be intimidated, and more. Risks continue when we move to experimentation or prototyping. Let's now examine how to avoid some of the troubles that can arise during experimentation.
- Design experiments to facilitate learning
- Most experimental efforts are designed merely to determine whether an idea "can work," but that isn't enough. We need to know not only whether the idea can work, but also what its weaknesses are, how severe they are, and how we can address them.
- Regard each experiment as an exploration of the solution and how it interacts with a hostile environment. Try to determine the consequences of its misbehavior, and the cost of eliminating that misbehavior.
- Capture learning from experiments
- Experiments — especially well-designed experiments — create knowledge. Since experiments cost time and resources, we must be prepared to capture all the knowledge they create. We sometimes adjust experiments on the fly in response to what we're learning. Although these adjustments can be helpful if the adjusted experiment is still well designed, that isn't always the case. Sometimes the result of adjusting experiments on the fly is a muddled mess from which we can learn little, if anything at all.
- When conducting experiments to test newborn ideas, provide a means of capturing and storing generated ideas in such a way that they don't interfere with the ongoing experiment. When the new learning does demand immediate adjustment of the current experiments, take care to adjust them in ways that can still produce useful experimental results. That care takes time and effort, which means schedule and budget.
- Protect experiments from transition to production
- One of the most common tales of tragedy is that of the prototype that got sold to a customer. The interference of production with experimentation creates two classes of problems. First, because the prototype was intended as an experiment, it often has attributes and structures that make it unreliable and expensive to maintain or enhance. Second, if the pattern of interference of production with experimentation has occurred before, the experimenters learned long ago that they must take steps to make the prototypes more durable than ordinary experiments would have to be.
- The resultOne of the most common
tales of tragedy is that of
the prototype that got
sold to a customer is that experimentation is more expensive than it needs to be, and maintaining or enhancing fielded products that are former prototypes is more expensive than it needs to be. In short, the result is neither a good prototype nor a good product.
- When conducting experiments to test newborn ideas, conduct experiments. Insulate the experiments from any pressure to convert them into products. Your experiments will be cheaper, and when the time comes to actually build a product, it will be built right.
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More articles on Problem Solving and Creativity:
- Obstacles to Compromise
- Compromise is the art of devising an approach acceptable to all parties. A talent for compromise is
rare. What makes finding compromises so difficult?
- What have you learned today? What has enriched you, changed your understanding of the world, or given
you a new view of history or the future? Learning something new every day is a worthy goal.
- The Perils of Piecemeal Analysis: Content
- A team member proposes a solution to the latest show-stopping near-disaster. After extended discussion,
the team decides whether or not to pursue the idea. It's a costly approach, because too often it leads
us to reject unnecessarily some perfectly sound proposals, and to accept others we shouldn't have.
- Teamwork Myths: Conflict
- For many teams, conflict is uncomfortable or threatening. It's so unpleasant so often that many believe
that all conflict is bad — that it must be avoided, stifled, or at least managed. This is a myth.
Conflict, in its constructive forms, is essential to high performance.
- Virtual Teams Need Generous Travel Budgets
- Although virtual team members who happen to be co-located do meet from time to time, meetings of people
who reside at different sites are often severely restricted by tight or non-existent travel budgets.
Such restrictions, intended to save money, can contribute to expensive delays and errors.
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- And on December 18: The Trap of Beautiful Language
- As we assess the validity of others' statements, we risk making a characteristically human error — we confuse the beauty of their language with the reliability of its meaning. We're easily thrown off by alliteration, anaphora, epistrophe, and chiasmus. Available here and by RSS on December 18.
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