As we've seen, skip-level interviews present risks to supervisors who initiate them. But there are also risks for subordinates who initiate skip-level interviews, however informal or spontaneous they might be. Because subordinates who initiate skip-level interviews almost always seek redress of grievances against their supervisors, this type will be our focus. As in the earlier installments of this exploration, we'll use the name Frodo for the subordinate, Bilbo for the subordinate's supervisor, and Gandalf for Bilbo's supervisor.
- When Frodo initiates a dialog with Gandalf, Bilbo might become worried. The less Bilbo knows about the topics of the dialog, the more worried he is likely to become. If the dialog is conducted in private, and especially if its existence is hidden, Bilbo is more likely to feel that his performance is the topic and that Frodo is attacking him.
- These risks are elevated when there is ongoing difficulty between Bilbo and Frodo. And such situations are exactly those in which Frodo is most likely to turn to Gandalf for assistance. Moreover, in times of difficulty between Bilbo and Frodo, Bilbo is likely to be most alert to contact between Frodo and Gandalf.
- Even if Bilbo has no definite knowledge of the content of the Frodo-Gandalf dialog, he might assume the worst, and seek retribution for Frodo's supposed offense. Retribution is even more likely if Gandalf subsequently takes any action that leads Bilbo to believe that it resulted from the Frodo-Gandalf dialog. Frodo would be wise to seek an interview with Gandalf only if he believes that Gandalf will act responsibly, with discretion, and with appropriate care for Frodo.
- Peer concerns
- When Frodo's peers learn that Frodo and Gandalf are meeting (or have met), they might also become worried. Like Bilbo, their level of concern is inversely correlated with their level of knowledge of the content and existence of the dialog.
- For example, Even if the supervisor has no
definite knowledge of the content of
the dialog between the subordinate
and the supervisor's supervisor, he
or she might assume the worst,
and seek retributionif one of Frodo's peers is a favorite of Bilbo, he or she might worry that Frodo is complaining to Gandalf about favoritism, and that Gandalf's response might end the favoritism. This worry might lead to difficulty between Frodo and his peer.
- Frodo's peers also present security risks with regard to the interview with Gandalf. If Frodo has been open about his desire to meet with Gandalf, and open about the appointment itself, then his peers might transfer this information to Bilbo, wittingly or not. If Bilbo's performance is indeed the topic of the meeting, Frodo would be wise to be discrete about the meeting, even with respect to his peers.
The most important risks for Frodo involve Bilbo's response. Initiating a meeting with Gandalf can expose Frodo to these very real risks. Unless Frodo is relatively certain that Gandalf will take effective action that will help Frodo, the risks probably outweigh the benefits. First in this series Top Next Issue
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More articles on Devious Political Tactics:
- Devious Political Tactics: A Field Manual
- Some practitioners of workplace politics use an assortment of devious tactics to accomplish their ends.
Since most of us operate in a fairly straightforward manner, the devious among us gain unfair advantage.
Here are some of their techniques, and some suggestions for effective responses.
- Devious Political Tactics: Mis- and Disinformation
- Practitioners of workplace politics intent on gaining unfair advantage sometimes use misinformation,
disinformation, and other information-related tactics. Here's a short catalog of techniques to watch for.
- Dealing with Meeting Hijackings
- When you haven't prevented a meeting hijacking, and you believe a hijacking is underway, what can you
do? How can you regain control?
- On Repeatable Blunders
- When organizations make mistakes, they sometimes acknowledge them and learn how to avoid repeating them.
And sometimes they conceal them or even deny they happened. When they conceal mistakes or deny they
occurred, repetition is more likely.
- On Reporting Noncompliance
- Regulating compliance with process design in organizations requires monitoring process usage. Typically,
process monitors depend on reports from process participants. In blame-oriented cultures, fear of retribution
can limit what these reports contain.
Forthcoming issues of Point Lookout
- Coming December 7: Reaching Agreements in Technological Contexts
- Reaching consensus in technological contexts presents special challenges. Problems can arise from interactions between the technological elements of the issue at hand, and the social dynamics of the group addressing that issue. Here are three examples. Available here and by RSS on December 7.
- And on December 14: Straw Man Variants
- The straw man fallacy is a famous rhetorical fallacy. Using it distorts debate and can lead groups to reach faulty conclusions. It's ad readily recognized, but it has some variants that are more difficult to spot. When unnoticed, trouble looms. Available here and by RSS on December 14.
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