Before investigating techniques for preventing meeting hijacking, let's distinguish hijacking from another serious but unrelated issue that's often confused with hijacking. That behavior pattern is known as "meeting bullying." Bullying is any behavior undertaken with the primary purpose of inflicting physical or psychological harm on another. Although bullying can happen in meetings, most bullies prefer other settings, unless they're chairing the meeting, or unless they've already gained the acquiescence of the chair somehow, possibly by bullying or intimidation. Unless one of these conditions is met, the meeting chair is free to challenge the bully, which most bullies would experience as public humiliation. For this reason, much of what is commonly called meeting bullying is actually something else — outrageously bad behavior, or uncontrolled anger, to cite two examples.
Bullying, wherever it occurs, should be addressed by the bully's supervisor or by Human Resources officials. Meeting chairs typically can't do much about it. If bullying does occur in a meeting, the only safe course for the meeting chair is to immediately adjourn the meeting and consult with officials empowered to deal with such problems. Address the problem officially and privately.
Let's now explore how to prevent meeting hijackings. These approaches are founded on two principles. First, identify potential meeting hijackers in advance, and second, deprive them of opportunities for success. This prevention-based approach is yet another example of the idea that it's a lot easier to stay out of trouble than to get out of trouble.
Continuing our customary practice, we'll refer to our meeting hijackers as Horace or Harriet.
- Identify potential meeting hijackers
- Attributes of potential hijackers include a track record of past hijackings; energetic pre-meeting lobbying for an item to be included in the agenda; a sudden break in a pattern of skipping meetings; being a close friend of a known hijacker; a pattern of arriving late and asking for a "quick summary;" and so on.
- If Horace exhibits one or more of these indicators, consider having a conversation with him in advance of the meeting. If he is intent on disruption, try to find an accommodation that doesn't involve deviating from the agenda you've set. If you can't gain an agreement not to disrupt the meeting, or if the agreement you do secure is violated, then Horace is exhibiting a performance issue. Only his supervisor can deal with that.
- Limit the hijacker's access to tools
- The First, identify potential meeting
hijackers in advance, and
second, deprive them of
opportunities for successoverall goal of this limited-access strategy is to close the hijacker's access to the normal means of adjusting the agenda. For example, in advance of the meeting, the chair can solicit agenda items from attendees during a limited period.
- After rejecting with justification Harriet's proposed agenda item, the chair can close the agenda item solicitation and advise everyone that at the meeting the agenda will be open for addition of any items not previously deemed unsuitable for this meeting.
Techniques like these are eminently fair. They don't directly target any potential hijackers. Next time, we'll examine tactics for use in the meeting itself. First in this series | Next in this series Top Next Issue
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More articles on Effective Meetings:
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rise, then voices rise, and then people yell and scream. What can a team do when meetings threaten to
boil over — and when they do?
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- Preventing Sidebars
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- How to Waste Time in Virtual Meetings
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- Costs of the Catch-Me-Up Anti-Pattern: II
- When we interrupt a meeting to recap the action so far for a late-arriving attendee, the cost of the
recap itself is just the beginning. There are some less-obvious costs that can be even greater.
Forthcoming issues of Point Lookout
- Coming March 27: Stone-Throwers at Meetings: II
- A stone-thrower in a meeting is someone who is determined to halt forward progress. Motives vary, from embarrassing the chair to holding the meeting hostage in exchange for advancing an agenda. What can chairs do about stone-throwers? Available here and by RSS on March 27.
- And on April 3: Career Opportunity or Career Trap: I
- When we're presented with an opportunity that seems too good to be true, as the saying goes, it probably is. Although it's easy to decline free vacations, declining career opportunities is another matter. Here's a look at indicators that a career opportunity might be a career trap. Available here and by RSS on April 3.
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