
Derailment of Northeast Illinois Regional Commuter Railroad Corporation (Metra) Train 504 in Chicago, Illinois, on September 17, 2005. Train derailments provide a useful metaphor for meeting hijackings, if we consider the train as the meeting, and the track as the agenda. Contributing causes to hijackings (derailments) can be found in the agenda (the tracks), the way the meeting is facilitated (the engineer's operation of the train), the attendee list (the passengers or freight), or sabotage by outside parties. Photo courtesy U.S. National Transportation Safety Board.
Meeting hijacking is widely defined as the result of the behavior of an individual who insists that the meeting participants discuss his or her preferred topic, instead of whatever is currently on the agenda. Although that situation could be a hijacking, the problem is both subtler and more complex.
For our purposes, we define a meeting hijacking as any attempt, in defiance of group norms, to take the meeting in a direction other than that determined by agreed-upon processes.
In the next issue, we'll catalog techniques hijackers use to hijack meetings. For now, let's explore why people try to hijack meetings.
In what follows, I'll use the names Horace or Harriet to refer to the attempted hijacker, in place of the awkward form "he or she."
- Control
- Some people hijack meetings to gain control of the group. They care less about content than they do about controlling the process. For example, they might want to undermine the chair's authority, hoping to demonstrate the chair's unsuitability for the role. Or they might be acting on behalf of powerful people, who might not even be present, if those people want the group to fail in its mission, for political reasons. Motivations abound.
- Those who seek control of the meeting are not always "control addicts." Sometimes people seek control quite rationally, if for nefarious purposes.
- Urgent sincerity
- When Horace The choice of response to hijack
attempts depends to some extent
on the motives of the hijackersurgently and sincerely believes that an issue must be addressed immediately, and when private attempts to convince the chair have failed to do so, he might attempt a hijacking. In one variety of urgent sincerity, Horace is laboring under a misapprehension of the actual issues facing the meeting. He might be either confused or misled by others. One can, after all, be sincerely mistaken. - Horace can accept that the matter won't be addressed, or alternatively, he can try to persuade the other participants during the meeting. The latter alternative fits most definitions of hijacking. Appropriate responses to such actions differ markedly from responses to the more nefarious control-motivated tactics.
- Conspiracies
- Harriet might not actually care much about the agenda she's disrupting, but she does disrupt it because of an agreement she made with someone who does care. Typically this happens when Harriet's co-conspirator, Horace, cannot hijack the meeting himself. He might have acquired a reputation that has put the meeting chair on guard, or he might not be present. He might have an obvious conflict of interest that would undermine his direct attempts to hijack the meeting, whereas Harriet's attempts might be more likely to appear to be sincere.
- Most conspiracies are easily detected, but they often escape consideration as possible explanations for hijacking behavior because the idea seems so elaborate. Some feel reluctant to share the thought of conspiracy with others for fear of seeming "paranoid," to use the term in the lay sense. Conspiracies are most effective when they target people who can't accept their existence.
Motivations for hijack attempts vary widely. Your choice of response depends on what you think is actually happening. We'll examine hijacking techniques next time, and prevention in the issue after that. Next issue in this series
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Related articles
More articles on Effective Meetings:
Using the Parking Lot
- In meetings, keeping a list we call the "parking lot" is a fairly standard practice. As the
discussion unfolds, we "park" there any items that arise that aren't on the agenda, but which
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When the Chair Is a Bully: I
- Most meetings have chairs or "leads." Although the expression that the chair "owns"
the meeting is usually innocent shorthand, some chairs actually believe that they own the meeting. This
view is almost entirely destructive. What are the consequences of this attitude, and what can we do about it?
Workplace Memes
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Some Risks of Short-Term Fixes
- When we encounter a problem at work, we must choose between short-term fixes (also known as workarounds)
and long-term solutions. Often we choose workarounds without appreciating the risks we're accepting
— until too late.
Workplace Politics and Social Exclusion: II
- In workplace politics, social exclusion can be based on the professional role of the target, the organizational
role of the target, or personal attributes of the target. Each kind has its own effects. Each requires
specific responses.
See also Effective Meetings and Effective Meetings for more related articles.
Forthcoming issues of Point Lookout
Coming February 26: Devious Political Tactics: Bad Decisions
- When workplace politics influences the exchanges that lead to important organizational decisions, we sometimes make decisions for reasons other than the best interests of the organization. Recognizing these tactics can limit the risk of bad decisions. Available here and by RSS on February 26.
And on March 5: On Begging the Question
- Some of our most expensive wrong decisions have come about because we've tricked ourselves as we debated our options. The tricks sometimes arise from rhetorical fallacies that tangle our thinking. One of the trickiest is called Begging the Question. Available here and by RSS on March 5.
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Beware any resource that speaks of "winning" at workplace politics or "defeating" it. You can benefit or not, but there is no score-keeping, and it isn't a game.
- Wikipedia has a nice article with a list of additional resources
- Some public libraries offer collections. Here's an example from Saskatoon.
- Check my own links collection
- LinkedIn's Office Politics discussion group