Point Lookout: a free weekly publication of Chaco Canyon Consulting
Volume 15, Issue 19;   May 13, 2015: Compulsive Talkers at Work: Power

Compulsive Talkers at Work: Power

by

Compulsive talkers are unlikely to change their behavior in response to your polite (or even impolite) requests. In this second part of our exploration, we consider the role of power — both personal and organizational.
A portion of The Art of War, written in Tangut script

A portion of The Art of War, by Sun Tzu, written in Tangut script. Sun Tzu was an ancient Chinese military general, strategist, and tactician. He is thought to have lived from 544 to 496 BCE. His treatise on military strategy, tactics, and operations is influential even today, in the military domain, in business, in politics, and beyond. The photo shows a portion of a page of this treatise, translated into Tangut, a script used for several hundred years commencing about 1000 years ago.

A keen understanding of how people contend with each other in both military and nonmilitary conflicts can provide significant advantages in addressing any interpersonal issue, including compulsive talking. Photo courtesy Wikimedia Commons.

To deal effectively with problems, we need both strategy and tactics. last time we explored why the strategy of convincing compulsive talkers to change their behavior is unlikely to succeed. If the goal is to end the disruptions caused by the compulsive talker, and if we're unlikely to be able to convince the compulsive talker to stop, we need alternatives. Considering power relations can be illuminating.

In what follows, I'll call the compulsive talker Sydney, which (lately) is a gender-neutral name.

Relationship power
Sometimes a close friend adopts a pattern of talking compulsively. If your relationship with Sydney is of reasonably long standing, and if it's based on genuine friendship and mutual respect, you have a rare opportunity. You probably can't help Sydney resolve the issue, but perhaps you can help him or her decide to seek an experienced counselor.
Approaching privately, carefully, and respectfully, having asked for and received permission to offer advice, you can suggest that help would be, um, helpful. An approach from a position of caring might work.
Organizational power
Asking your supervisor to intervene is a promising option. If it works, the problem is resolved. But if Sydney is your supervisor, there is not much hope. You can try to bend conversations toward something more productive, but since Sydney's objective lies elsewhere, success is unlikely. Because Sydney's job performance is probably inadequate, eventual termination or reassignment is likely in Sydney's future, assuming that Sydney's supervisor is not also compromised somehow. Still, the only sure path to relief is to make a change yourself.
The case in If your relationship with the compulsive
talker is of reasonably long standing,
and if it's based on genuine friendship and
mutual respect, you have a rare opportunity
which Sydney isn't your supervisor, but is instead someone else with organizational power, is another difficult one. Again, for analogous reasons, your supervisor is unlikely to assist effectively, if at all, and making a change yourself is the most promising approach.
Abuse of power
Finally, there is the repugnant possibility that what seems like compulsive talking is actually sexual harassment. Such behavior is frequently, in essence, abuse of power. If the behavior is harassment masquerading as compulsive talking, it's likely that Sydney spends so much time talking to you not because of a need to talk, but rather as an inept but well-concealed attempt to initiate a sexual relationship.
If this is a possibility, seek advice from a Human Resources representative. But beware. Merely seeking such advice, let alone lodging a complaint, can invite retaliation. Prepare concrete evidence: journal entries logging dates and times of incidents; direct, incriminating quotes; and willing witnesses who can corroborate your assertions. The more powerful Sydney is, the more dangerous it is file a complaint. It would be wise to seek legal advice before taking such steps.

We'll consider the most common case — peers or near-peers who talk compulsively — next time.  Compulsive Talkers at Work: Addiction First issue in this series   Compulsive Talkers at Work: Peers I Next issue in this series  Go to top Top  Next issue: Compulsive Talkers at Work: Peers I  Next Issue

101 Tips for Managing Conflict Are you fed up with tense, explosive meetings? Are you or a colleague the target of a bully? Destructive conflict can ruin organizations. But if we believe that all conflict is destructive, and that we can somehow eliminate conflict, or that conflict is an enemy of productivity, then we're in conflict with Conflict itself. Read 101 Tips for Managing Conflict to learn how to make peace with conflict and make it an organizational asset. Order Now!

Your comments are welcome

Would you like to see your comments posted here? rbrenaXXxGCwVgbgLZDuRner@ChacDjdMAATPdDNJnrSwoCanyon.comSend me your comments by email, or by Web form.

About Point Lookout

This article in its entirety was written by a 
          human being. No machine intelligence was involved in any way.Thank you for reading this article. I hope you enjoyed it and found it useful, and that you'll consider recommending it to a friend.

This article in its entirety was written by a human being. No machine intelligence was involved in any way.

Point Lookout is a free weekly email newsletter. Browse the archive of past issues. Subscribe for free.

Support Point Lookout by joining the Friends of Point Lookout, as an individual or as an organization.

Do you face a complex interpersonal situation? Send it in, anonymously if you like, and I'll give you my two cents.

Related articles

More articles on Conflict Management:

Virginia  Satir's Yes No MedallionSaying No
When we have to say "no" to customers or to people in power, we're often tempted to placate with a "yes." There's a better way: learn how to say "no" in a way that moves the group toward joint problem solving.
A mixed stand of aspen and pine in the Okanagan region of British Columbia and Washington stateHow Workplace Bullies Use OODA: I
Workplace bullies who succeed in carrying on their activities over a long period of time rely on more than mere intimidation to escape prosecution. They proactively shape their environments to make them safe for bullying. The OODA model gives us insights into how they accomplish this.
Deepwater Horizon oil spill imagined in true color on May 17, 2010, by the MODIS instrument aboard NASA's TERRA satelliteHandling Heat: II
Heated exchanges in meetings can compromise both the organizational mission and the careers of the meeting's participants. Here are some tactics for people who aren't chairing the meeting.
Richard Posner, a judge on the U.S. Court of Appeals for the Seventh Circuit in ChicagoSome Subtleties of ad hominem Attacks
Groups sometimes make mistakes based on faulty reasoning used in their debates. One source of faulty reasoning is the ad hominem attack. Here are some insights that help groups recognize and avoid this class of errors.
"Will" Rogers, humorist and cowboy philosopherQuips That Work at Work: II
Humor, used effectively, can defuse tense situations. Here's Part II of a set of guidelines for using humor to defuse tension and bring confrontations, meetings, and conversations back to a place where thinking can resume.

See also Conflict Management for more related articles.

Forthcoming issues of Point Lookout

Braided streams in Grewingk Glacier RiverComing June 25: Meandering Monologues in Meetings: Engagement
In a meeting, a meandering monologue has taken over when someone speaks at length with no sign of coming to a clear point, and little of evident value. This behavior reduces engagement on the part of other attendees, thereby limiting the meeting's value to the organization. Available here and by RSS on June 25.
A screenful of codeAnd on July 2: The True Costs of Contractors
Among the more commonly cited reasons for hiring contractors instead of direct employees is cost savings. But are these savings real? Direct compensation, including perks and benefits, might favor the contractor arrangement, but indirect costs tell another story. Available here and by RSS on July 2.

Coaching services

I offer email and telephone coaching at both corporate and individual rates. Contact Rick for details at rbrenaXXxGCwVgbgLZDuRner@ChacDjdMAATPdDNJnrSwoCanyon.com or (650) 787-6475, or toll-free in the continental US at (866) 378-5470.

Get the ebook!

Past issues of Point Lookout are available in six ebooks:

Reprinting this article

Are you a writer, editor or publisher on deadline? Are you looking for an article that will get people talking and get compliments flying your way? You can have 500-1000 words in your inbox in one hour. License any article from this Web site. More info

Follow Rick

Send email or subscribe to one of my newsletters Follow me at LinkedIn Follow me at Bluesky, or share a post Subscribe to RSS feeds Subscribe to RSS feeds
The message of Point Lookout is unique. Help get the message out. Please donate to help keep Point Lookout available for free to everyone.
Technical Debt for Policymakers BlogMy blog, Technical Debt for Policymakers, offers resources, insights, and conversations of interest to policymakers who are concerned with managing technical debt within their organizations. Get the millstone of technical debt off the neck of your organization!
Go For It: Sometimes It's Easier If You RunBad boss, long commute, troubling ethical questions, hateful colleague? Learn what we can do when we love the work but not the job.
303 Tips for Virtual and Global TeamsLearn how to make your virtual global team sing.
101 Tips for Managing ChangeAre you managing a change effort that faces rampant cynicism, passive non-cooperation, or maybe even outright revolt?
101 Tips for Effective MeetingsLearn how to make meetings more productive — and more rare.
Exchange your "personal trade secrets" — the tips, tricks and techniques that make you an ace — with other aces, anonymously. Visit the Library of Personal Trade Secrets.
If your teams don't yet consistently achieve state-of-the-art teamwork, check out this catalog. Help is just a few clicks/taps away!
Ebooks, booklets and tip books on project management, conflict, writing email, effective meetings and more.