
A bottlenose dolphin. Humans aren't the only species that exhibit complex, cooperative behavior. Bottlenose dolphins have been trained to do complex tasks, such as locating marine mines, or helping commercial fisherman by driving fish into nets. They're also known for complex cooperative behavior in the wild. In the Southeastern United States, they've been observed cooperating in small groups by driving shoals of fish onto the beach, where they can then easily catch and eat them.
We've all heard them, starting before we could talk. We call them adages or words to live by. Outside our awareness, we do try to live by them, even though we know they aren't 100% true. To free ourselves, to open new possibilities and to recognize choices that might otherwise remain hidden, let's examine some of these slogans carefully. Here's Part V of an ongoing series.
- Names can never hurt me
- Possibly true in the schoolyard, but surely false at work. Perhaps the name itself can't hurt, but if the name enhances the distribution of a false belief about you, and people act on that belief in ways that harm you, then the name can hurt. False assertions, rumors, aspersions, slurs, and slander are harmful and dangerous.
- Ignoring rumors and other falsehoods can appear to others to be a tacit admission that they're true. See "Responding to Rumors," Point Lookout for April 24, 2002, for suggestions for dealing with rumors.
- Never give up hope
- Remaining hopeful can be a successful approach to life, if what we hope for is always realizable. But most people, at some point in their lives, hold out hope for something that isn't realizable. For example, I found myself at one point hoping that my boss would stop being such a jerk. Despite my most fervent hopes, he remained a jerk.
- Giving up hoping for something that can never happen is wise. Be willing to adjust what you hope for if you're certain enough that what you've been hoping for is no longer realizable. Pick a new hope — something even more wonderful than the old hope.
- No committee ever created anything truly innovative
- A hint that this adage is false is its breathtaking generality. But even if we were to tone it down, we can easily imagine developing a powerful group ideation process that properly trained groups could use effectively.
- We humans "Names can never hurt me"
in the schoolyard, maybe.
But they can certainly
hurt at work.have a long history of superior performance when we work together. It's a defining characteristic of our species. What doesn't work so well is unstructured problem solving by loosely defined groups. If a group finds the right way to work together, its performance can amaze. - Competition is the only path to superior performance
- Healthy, respectful competition can bring out the best in us. Unhealthy, cutthroat competition can bring out the worst. Some people thrive on competition; others don't. Certainly some competitions have produced results of unquestionable value, while others have produced results of significantly lesser value.
- Competition isn't inherently good or bad. Whether it's a good choice for a working environment depends on the objective, the resources available, and the people involved. When the objective is challenging, when resources are limited, and when the people know how to cooperate, collaboration will likely produce better results than competition.
Subscribing to over-generalized beliefs is like closing the doors to the rooms in your home. If you open the doors, you magically get more space. First in this series Top
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For more examples, see "Wacky Words of Wisdom," Point Lookout for July 14, 2010, "Wacky Words of Wisdom: II," Point Lookout for June 6, 2012, "Wacky Words of Wisdom: III," Point Lookout for July 11, 2012, "Wacky Words of Wisdom: IV," Point Lookout for August 5, 2015, and "Wacky Words of Wisdom: VI," Point Lookout for November 28, 2018.
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Related articles
More articles on Personal, Team, and Organizational Effectiveness:
Become a Tugboat Captain
- If your job responsibilities sometimes require that you tell powerful people that they must do something
differently, you could find yourself in danger from time to time. You can learn a lot from tugboat captains.
Managing Hindsight Bias Risk
- Performance appraisal practices and project retrospectives both rely on evaluating performance after
outcomes are known. Unfortunately, a well-known bias — hindsight bias — can limit the effectiveness
of many organizational processes, including both performance appraisal and project retrospectives.
Down in the Weeds: II
- To be "down in the weeds," in one of its senses, is to be lost in discussion at a level of
detail inappropriate to the current situation. Here's Part II of our exploration of methods for dealing
with this frustrating pattern so common in group discussions.
Performance Mismanagement Systems: II
- One of the more counter-effective strategies incorporated into performance management systems is the
enterprise-wide uniform quota, known as a vitality curve. Its fundamental injustice breeds cynicism,
performance fraud, and toxic conflict. It produces performance assessments that are unrelated to enterprise
objectives.
Virtual Interviews: II
- The pandemic has made face-to-face job interviews less important. And so we must now also master virtual
interviews, and that requires understanding the effects of the attendance list, video presence, and
the technologies of staging, lighting, and makeup.
See also Personal, Team, and Organizational Effectiveness and Critical Thinking at Work for more related articles.
Forthcoming issues of Point Lookout
Coming July 13: What Do We Actually Know?
- Precision in both writing and speech can be critical in determining the success of collaborations in the modern workplace. Precision is especially important when we distinguish between what we surmise or assume and what we actually know. Available here and by RSS on July 13.
And on July 20: Overt Verbal Abuse at Work
- Verbal abuse in the workplace involves using written or spoken language to disparage, to disadvantage, or to otherwise harm others. Perpetrators tend to favor tactics that they can subsequently deny having used to harm anyone. Available here and by RSS on July 20.
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I offer email and telephone coaching at both corporate and individual rates. Contact Rick for details at rbrenEMudcCzvnDHFfOEmner@ChacTcmtXTCJBjZfSFjIoCanyon.com or (650) 787-6475, or toll-free in the continental US at (866) 378-5470.
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- The Power Affect: How We Express Our Personal Power
Many
people who possess real organizational power have a characteristic demeanor. It's the way they project their presence. I call this the power affect. Some people — call them power pretenders — adopt the power affect well before they attain significant organizational power. Unfortunately for their colleagues, and for their organizations, power pretenders can attain organizational power out of proportion to their merit or abilities. Understanding the power affect is therefore important for anyone who aims to attain power, or anyone who works with power pretenders. Read more about this program.
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- A recording of a program presented June 29, 2017, Monthly
Webinar, sponsored by Technobility
Webinar Series. PMI members can earn 1.0 Category 'A' PDU by viewing this program. View this program now.
- A recording of a program presented June 29, 2017, Monthly
Webinar, sponsored by Technobility
Webinar Series. PMI members can earn 1.0 Category 'A' PDU by viewing this program. View this program now.
- Bullet Points: Mastery or Madness?
Decis
ion makers in modern organizations commonly demand briefings in the form of bullet points or a series of series of bullet points. But this form of presentation has limited value for complex decisions. We need something more. We actually need to think. Briefers who combine the bullet-point format with a variety of persuasion techniques can mislead decision makers, guiding them into making poor decisions. Read more about this program.
- A recording of a program presented June 24, 2020, Monthly
Webinar, sponsored by Technobility
Webinar Series. PMI members can earn 1.0 Category 'A' PDU by viewing this program. View this program now.
- A recording of a program presented June 24, 2020, Monthly
Webinar, sponsored by Technobility
Webinar Series. PMI members can earn 1.0 Category 'A' PDU by viewing this program. View this program now.
- A recording of a program presented June 24, 2020, Monthly
Webinar, sponsored by Technobility
Webinar Series. PMI members can earn 1.0 Category 'A' PDU by viewing this program. View this program now.
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