
Henny Youngman (1906-1998) in a 1957 publicity photo. He was a comedian of stage and screen, known as "the king of the one-liners" because most of his jokes were very, very short. His most famous line is perhaps, "Take my wife…please." Although his humor has little potential for direct application in the workplace, students of his brevity will gain much. Photo courtesy Wikipedia.
Humor at work can make work fun. It can defuse tense situations, prevent difficult situations from becoming more difficult, and clarify points that might otherwise have remained murky. Being uproariously funny on a consistent basis does take some skill. Fortunately, consistent uproariosity isn't important at work. Two things do matter. First, it's important to be funny enough often enough to keep your team out of trouble. And second, it's important not to hurt anyone or set the team back in its path to making progress together.
And that second item is the focus of this post — managing the risks of using humor at work. Here are some guidelines for avoiding trouble when using humor at work.
- Connect to the here and now
- Prepared humorous stories ("canned jokes") might be funny over the dinner table or along the sidelines of a children's soccer game. But they're of little value at work because they so rarely connect with the present situation. Moreover, they often sound practiced.
- Be funny
- Perhaps the most critical attribute of any attempt at humor at work is that the lines delivered must actually be funny. And the people who have final say as to the humor value of the delivered lines are the people who hear them.
- Simple is better than complicated
- The more It's important to be funny enough often
enough to keep your team out of trouble.
And it's also important not to hurt anyone
or send the team deeper into toxic conflict.complicated the humor, the more likely it is to fall flat. Especially in tense situations, people at work are most likely focused on work. A humorous comment might take many by surprise. They're unprepared to process the humor. Make it easy for them. - Puns are high risk
- Even when people are getting along well, with stress levels low, puns can be irritating. Delivering a pun in the hope of defusing a tense situation is unwise. Oddly, there are entire Web sites devoted to providing puns to use at work. Don't go there.
- Unalterable personal attributes aren't funny
- Using someone's personal attribute as a predicate for a humorous comment is extremely risky, especially if the attribute is undesirable. The target of the comment almost certainly will take offense at the commenter and anyone who finds the comment funny. Such comments risk being divisive.
- Ridiculing a serious situation isn't funny
- In serious situations, some people realize they might be held accountable for the problem. Others expect that although they themselves might not be accountable, they might pay a high price personally — harm to their careers or a requirement to work long hours to deal with the problem. Neither set of folks is likely to see much humor in the situation. Indeed, they might interpret humorous comments as comments that devalue the pain they are about to endure.
- Sarcasm is frequently misunderstood
- To be effective, a sarcastic comment must be delivered drily — as if it were a straight comment. And therein lies the risk. Some might interpret the comment literally, which is usually the opposite of the intended meaning. This risk is elevated when the audience is comprised of people hailing from multiple cultures.
- Humor that elevates your own status can seem self-serving
- If the supposedly humorous comment is an example of indirect backdoor bragging, it's more likely to exacerbate tensions than it is to relieve them. And backdoor bragging is just one way to make trouble by elevating one's own status. Another: delivering humor that's humorous only if one has specialized knowledge or access to restricted information.
The human mind is endlessly creative. I'm certain that there are dozens more ways to make trouble with humor. If you notice one not mentioned here, add it to your list of tactics to avoid — and please send the example to me. Top
Next Issue
Are you fed up with tense, explosive meetings? Are you or a colleague the target of a bully? Destructive conflict can ruin organizations. But if we believe that all conflict is destructive, and that we can somehow eliminate conflict, or that conflict is an enemy of productivity, then we're in conflict with Conflict itself. Read 101 Tips for Managing Conflict to learn how to make peace with conflict and make it an organizational asset. Order Now!
Your comments are welcome
Would you like to see your comments posted here? rbrentSgXnAlNVWlhxNIJner@ChacAtZoEYrrmofzZnjPoCanyon.comSend me your comments by email, or by Web form.About Point Lookout
Thank you for reading this article. I hope you enjoyed it and
found it useful, and that you'll consider recommending it to a friend.
This article in its entirety was written by a human being. No machine intelligence was involved in any way.
Point Lookout is a free weekly email newsletter. Browse the archive of past issues. Subscribe for free.
Support Point Lookout by joining the Friends of Point Lookout, as an individual or as an organization.
Do you face a complex interpersonal situation? Send it in, anonymously if you like, and I'll give you my two cents.
Related articles
More articles on Conflict Management:
Using Indirectness at Work
- Although many of us value directness, indirectness does have its place. At times, conveying information
indirectly can be a safe way — sometimes the only safe way — to preserve or restore
well-being and comity within the organization.
The Power of Situational Momentum
- For many of us, the typical workday presents a series of opportunities to take action. We often approach
these situations by choosing among the expected choices. But usually there are choices that exploit
situational momentum, and they can be powerful choices indeed.
How Targets of Bullies Can Use OODA: II
- To make the bullying stop, many targets of bullies try to defend themselves. But defense alone is not
sufficient — someone must make the bully stop. That's why counterattack is much more
likely to work.
Compulsive Talkers at Work: Addiction
- Incessant, unending talking about things that the listener doesn't care about, already knows about,
or can do nothing about is an irritating behavior that harms both talker and listener. What can we do
about this?
White Water Rafting as a Metaphor for Group Development
- Tuckman's model of small group development, best known as "Forming-Storming-Norming-Performing,"
applies better to development of some groups than to others. We can use a metaphor to explore how the
model applies to Storming in task-oriented work groups.
See also Conflict Management and Conflict Management for more related articles.
Forthcoming issues of Point Lookout
Coming April 2: Mitigating the Trauma of Being Laid Off
- Trauma is an emotional response to horrible events — accidents, crimes, disasters, physical abuse, emotional abuse, gross injustices — and layoffs. Layoff trauma is real. Employers know how to execute layoffs with compassion, but some act out of cruelty. Know how to defend yourself. Available here and by RSS on April 2.
And on April 9: Defining Workplace Bullying
- When we set out to control the incidence of workplace bullying, problem number one is defining bullying behavior. We know much more about bullying in children than we do about adult bullying, and more about adult bullying than we know about workplace bullying. Available here and by RSS on April 9.
Coaching services
I offer email and telephone coaching at both corporate and individual rates. Contact Rick for details at rbrentSgXnAlNVWlhxNIJner@ChacAtZoEYrrmofzZnjPoCanyon.com or (650) 787-6475, or toll-free in the continental US at (866) 378-5470.
Get the ebook!
Past issues of Point Lookout are available in six ebooks:
- Get 2001-2 in Geese Don't Land on Twigs (PDF, )
- Get 2003-4 in Why Dogs Wag (PDF, )
- Get 2005-6 in Loopy Things We Do (PDF, )
- Get 2007-8 in Things We Believe That Maybe Aren't So True (PDF, )
- Get 2009-10 in The Questions Not Asked (PDF, )
- Get all of the first twelve years (2001-2012) in The Collected Issues of Point Lookout (PDF, )
Are you a writer, editor or publisher on deadline? Are you looking for an article that will get people talking and get compliments flying your way? You can have 500-1000 words in your inbox in one hour. License any article from this Web site. More info
Follow Rick





Recommend this issue to a friend
Send an email message to a friend
rbrentSgXnAlNVWlhxNIJner@ChacAtZoEYrrmofzZnjPoCanyon.comSend a message to Rick
A Tip A Day feed
Point Lookout weekly feed
