
A bullying manager. Image by michael_schueller courtesy PixaBay.com.
As noted last time, the behavior patterns that comprise part of the signature of bullying activity among children include (a) an actual and perceived power imbalance between perpetrator and target that favors the perpetrator, and (b) a pattern of bullying incidents repeated over a period of time. School bullying is far better understood than workplace bullying, in part, because school bullying is so much more open and visible. As one might expect, then, approaches to managing workplace bullying are often based on what we know about school bullying.
And that's where things get complicated, because school bullying and workplace bullying do differ. Last time I briefly explored their differences with respect to actual and perceived power imbalances between perpetrator and target. I now turn to temporal patterns. In what follows, I focus on workplaces that are engaged in what we broadly call knowledge work. Minor adjustments are necessary for other fields, such as construction, retail, agriculture, health care, food service, and more, but the observations here survive those adjustments.
Temporal patterns
Most definitions of school bullying, or more generally, bullying among children, require that incidents of bullying occur repeatedly over time. Such a requirement excludes much workplace bullying because of differences between the structures of school and workplace operations.
- Differences in population stability
- From the perspective of the aspiring school bully, the population of candidate targets is relatively stable. Within windows of time, subject to change only at defined intervals known as semesters or quarters, the pool of possible targets doesn't change much. Children are assigned to particular teachers and classes for periods ranging from a half year to a year or longer. And they attend the same school for one year to a half-dozen years or more. Moreover, changes of unit assignment tend to occur in synchrony across the entire school. The perpetrator who settles on a set of targets can be reasonably assured of access to those targets for a while.
- Compared to children in schools, the population of candidate targets in the knowledge workplace changes relatively slowly, but continuously. There are fewer temporal boundaries that are observed organization-wide, and which serve as release dates when new people join, veterans move on, or people are transferred from unit to unit. Organization-wide vacation weeks, for the most part, do not exist. Perpetrators in search of candidate targets must search constantly. Nor can they be certain that the targets they have acquired will remain targets for long. This continuous "light churn" makes for difficulties as bullies seek to engage in repeated bullying of the same set of targets.
- Differences in daily access to members of the population
- Definitions of bullying that require that
it be repeated over time exclude much
workplace bullying because of differences
between the structures of school
operations and workplace operations - As if perpetrators of school bullying needed any further assistance, students in schools move from class to class in synchrony, giving perpetrators opportunities to locate targets easily for repeat incidents of bullying. The school day consists of periods of close supervision of children (class time) alternating with unstructured periods of almost zero supervision of children (time between classes or "recess"). School bullying tends to occur in these unstructured periods or before or after the school day. [CHOP 2025]
- By comparison to school bullying, the population of potential targets for workplace bullies is more fluid. People join and leave the population at almost any time. This fluidity increases the difficulty bullies have when searching for new targets, because they can't easily separate the portions of the population they've already examined. Even worse for perpetrators, in most workplaces, periods of unstructured time are poorly defined. Although workplace meetings do generally start and end on the hour, many attend meetings virtually without leaving their own offices. Or they might attend meetings from elsewhere. Locating targets for repeat bullying sessions is thus more difficult for workplace bullies than it is for school bullies.
Last words
Maintaining a pattern of repetition of bullying incidents is easier for the school bully than it might be for the workplace bully. To require maintaining a pattern of repetition over a period of time as a critical element of the definition of workplace bullying is to exclude from the definition much behavior that is actually bullying. This doesn't make bullying less effective, but it does make bullying more difficult to measure accurately.
Definitions of workplace bullying that require a pattern of repeated incidents of bullying over a period of time are likely to exclude much of the actual bullying that occurs. First issue in this series
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Is a workplace bully targeting you? Do you know what to do to end the bullying? Workplace bullying is so widespread that a 2014 survey indicated that 27% of American workers have experienced bullying firsthand, that 21% have witnessed it, and that 72% are aware that bullying happens. Yet, there are few laws to protect workers from bullies, and bullying is not a crime in most jurisdictions. 101 Tips for Targets of Workplace Bullies is filled with the insights targets of bullying need to find a way to survive, and then to finally end the bullying. Also available at Apple's iTunes store! Just . Order Now!
Footnotes
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Related articles
More articles on Workplace Bullying:
Confronting the Workplace Bully: I
- When a bully targets you, you have three options: accept the abuse; avoid the bully or escape; and confront
or fight back. Confrontation is a better choice than many believe — if you know what you're doing.
On Being the Canary
- Nobody else seems to be concerned about what's going on. You are. Should you raise the issue? What are
the risks? What are the risks of not raising the issue?
Workplace Bullying and Workplace Conflict: II
- Of the tools we use to address toxic conflict, many are ineffective for ending bullying. Here's a review
of some of the tools that don't work well and why.
Unrecognized Bullying: II
- Much workplace bullying goes unrecognized because of cognitive biases that can cause targets, bystanders,
perpetrators, and supervisors of perpetrators not to notice bullying. Confirmation bias is one such
cognitive bias.
Bullying by Proxy: II
- Bullying by proxy occurs when A bullies B at the behest of C. Organizational control of bullying by
proxy is difficult, in part, because C's contribution is covert. Policies that control overt bullying
are less effective at controlling bullying by proxy.
See also Workplace Bullying and Workplace Bullying for more related articles.
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