Natalie interrupted Geoff. "I don't think that's a realistic approach at all. Even if we had the budget, we don't have time to hire thirty people."
Geoff was now on defense. "I never suggested that — I said that to make the scheduled date would require thirty more people. Hiring is probably the worst way to get there."
Playing defense, Geoff's task is not only to make his original point, but also to remove the distortions that Natalie has introduced into the debate by using a technique called the Straw Man fallacy.
To use Straw Man, you state your partner's position in a form that's easy to refute. Then you refute your restatement of it, often by showing that it has unacceptable implications.
Most of us use Straw Man from time to time. It's so common that we rarely notice it. Here are some indicators that your partner may have used Straw Man.
- A sense of frustration
- Feelings of frustration during debate can arise from many possible sources, but check for Straw Man first.
- Someone characterizes your position
- Your partner characterizes your position, and you have little or no opportunity to critique the characterization before the process of drawing extremely undesirable inferences has begun.
- Absolute language
- The Straw Man fallacy
is so common that
we rarely notice it
- In the characterization of your position, nuances and qualifications are removed, and an absolutist version of your position emerges. Words like every, nobody, all, none, always, never, forever, 100%, completely, and so on are good indicators.
- I never said…
- If you feel the need to clarify, or to deny that you said something, there's a good chance that your partner has used Straw Man.
If the user of Straw Man prevails, success might be based not on the strength of the argument, but on a distorted premise. And anything constructed on that basis is more likely to be wrong. To manage this risk, be prepared to deal with the Straw Man fallacy when it appears.
- Make sure that everyone understands the Straw Man fallacy, how it works, and what it costs.
- Notice characterizations
- When you notice that someone's position is being characterized, speak up. Before the implications begin to flow, ask for discussion of the characterization, and gain agreement that it's fair and complete.
When we use Straw Man in the decision-making context, we typically intend to eliminate something from the list of candidates so that the group will choose one of the other options. This is a setup for tragedy. If the ploy works, we will have chosen that option not by comparing it to the options we do have, but to distortions of them. And we will have built our decision on a foundation of straw. Top Next Issue
Are you fed up with tense, explosive meetings? Are you or a colleague the target of a bully? Destructive conflict can ruin organizations. But if we believe that all conflict is destructive, and that we can somehow eliminate conflict, or that conflict is an enemy of productivity, then we're in conflict with Conflict itself. Read 101 Tips for Managing Conflict to learn how to make peace with conflict and make it an organizational asset. Order Now!
For more on the Straw Man fallacy, see D. Walton, "The Straw Man Fallacy," in Logic and Argumentation, J. van Bentham, et. al., ed. Amsterdam: North Holland, 1996. Available at io.uwinnipeg.ca/~walton/96straw.pdf.
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More articles on Emotions at Work:
- Down So Low the Only Place to Go Is Up
- The past few years have been hard. Some of us have lost hope. What do you do when you're down
so low the only place to go is up?
- Can You Hear Me Now?
- Not feeling heard can feel like an attack, even when there was no attack, and then conversation can
quickly turn to war. Here are some tips for hearing your conversation partner and for conveying the
message that you actually did hear.
- Reverse Micromanagement
- Micromanagement is too familiar to too many of us. Less familiar is inappropriate interference in the
reverse direction — in the work of our supervisors or even higher in the chain. Disciplinary action
isn't always helpful, especially when some of the causes of reverse micromanagement are organizational.
- The Problem of Work Life Balance
- When we consider the problem of work life balance, we're at a disadvantage from the start. The term
itself is part of the problem.
- Face-Off Negotiations
- In difficult face-to-face negotiations — or any face-to-face negotiations — seating arrangements
do matter. Here's an exploration of one common seating pattern.
Forthcoming issues of Point Lookout
- Coming February 1: The Big Power of Little Words
- Big, fancy words, like commensurate or obfuscation, tend to be more noticed than the little everyday words, like yet or best. That might be why the little words can be so much more powerful, steering conversations where their users want them to go. Available here and by RSS on February 1.
- And on February 8: Kerfuffles That Seem Like Something More
- Much of what we regard as political conflict is a series of squabbles commonly called kerfuffles. They captivate us while they're underway, but after a month or two they're forgotten. Why do they happen? Why do they persist? Available here and by RSS on February 8.
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