Natalie interrupted Geoff. "I don't think that's a realistic approach at all. Even if we had the budget, we don't have time to hire thirty people."
Geoff was now on defense. "I never suggested that — I said that to make the scheduled date would require thirty more people. Hiring is probably the worst way to get there."
Playing defense, Geoff's task is not only to make his original point, but also to remove the distortions that Natalie has introduced into the debate by using a technique called the Straw Man fallacy.
To use Straw Man, you state your partner's position in a form that's easy to refute. Then you refute your restatement of it, often by showing that it has unacceptable implications.
Most of us use Straw Man from time to time. It's so common that we rarely notice it. Here are some indicators that your partner may have used Straw Man.
- A sense of frustration
- Feelings of frustration during debate can arise from many possible sources, but check for Straw Man first.
- Someone characterizes your position
- Your partner characterizes your position, and you have little or no opportunity to critique the characterization before the process of drawing extremely undesirable inferences has begun.
- Absolute language
- The Straw Man fallacy
is so common that
we rarely notice it
- In the characterization of your position, nuances and qualifications are removed, and an absolutist version of your position emerges. Words like every, nobody, all, none, always, never, forever, 100%, completely, and so on are good indicators.
- I never said…
- If you feel the need to clarify, or to deny that you said something, there's a good chance that your partner has used Straw Man.
If the user of Straw Man prevails, success might be based not on the strength of the argument, but on a distorted premise. And anything constructed on that basis is more likely to be wrong. To manage this risk, be prepared to deal with the Straw Man fallacy when it appears.
- Make sure that everyone understands the Straw Man fallacy, how it works, and what it costs.
- Notice characterizations
- When you notice that someone's position is being characterized, speak up. Before the implications begin to flow, ask for discussion of the characterization, and gain agreement that it's fair and complete.
When we use Straw Man in the decision-making context, we typically intend to eliminate something from the list of candidates so that the group will choose one of the other options. This is a setup for tragedy. If the ploy works, we will have chosen that option not by comparing it to the options we do have, but to distortions of them. And we will have built our decision on a foundation of straw. Top Next Issue
Are you fed up with tense, explosive meetings? Are you or a colleague the target of a bully? Destructive conflict can ruin organizations. But if we believe that all conflict is destructive, and that we can somehow eliminate conflict, or that conflict is an enemy of productivity, then we're in conflict with Conflict itself. Read 101 Tips for Managing Conflict to learn how to make peace with conflict and make it an organizational asset. Order Now!
For more on the Straw Man fallacy, see D. Walton, "The Straw Man Fallacy," in Logic and Argumentation J. van Bentham, et. al., ed. Amsterdam: North Holland, 1996. Available at io.uwinnipeg.ca/~walton/96straw.pdf.
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More articles on Emotions at Work:
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- Diversity of perspectives is one of the great strengths of teams. Ideas contend and through contending
they improve each other. In this process, criticism of ideas sometimes gets personal. How can we critique
ideas safely, without hurting each other, while keeping focused on the work?
- The Restructuring-Fear Cycle: I
- When enterprises restructure, reorganize, downsize, outsource, spin off, relocate, lay off, or make
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- The Restructuring-Fear Cycle: II
- When enterprises restructure, reorganize, downsize, outsource, lay off, or make other organizational
adjustments, they usually focus on financial health. Here's Part II of an exploration of how the fear
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- Preventing Toxic Conflict: I
- Conflict resolution skills are certainly useful. Even more advantageous are toxic conflict prevention
skills, and skills that keep constructive conflict from turning toxic.
- Dealing with Deniable Intimidation
- Some people use intimidation so stealthily that only their targets recognize the behavior as abusive
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- And on August 28: Playing at Work
- Eight hours a day — usually more — of meetings, phone calls, reading and writing email and text messages, briefing others or being briefed, is enough to drive anyone around the bend. To re-energize, to clarify one's perspective, and to restore creative capacity, play is essential. Play at work, I mean. Available here and by RSS on August 28.
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