Appreciations

Another year is ending, and I'm suddenly aware that I've been writing Point Lookout for four years. This issue is my 209th. When I recall how anxious I once was about having enough to say every week, I wonder what I was so worried about. My idea file keeps growing.

Doing anything at all for four years rarely happens by chance — it takes intention, determination, and most of all, it takes support from other people. So this week seemed like a good time to express my appreciation for the support you all have given me.

To readers

Point Lookout now (December 2004) has almost 2,000 subscribers. Despite flooded inboxes and hectic interrupt-driven days, many of you spend five or ten minutes a week reading Point Lookout. I appreciate the gift of your time.

To forwarders

Express your appreciation
to those who support
what you do

Motivated by an idea or an insight, and caring about friends, relatives, or colleagues, some of you forward Point Lookout to others, and some of them eventually subscribe. Word of mouth is the most valuable form of marketing there is. Word of mouth isn't for sale, and I appreciate you for passing the word.

To recommenders

At my Web site, on the pages that contain archived back issues, there's a recommend-to-a-friend link that lets readers send articles to friends. I know that when you recommend an article to a friend, you're putting yourself out there, and I appreciate that vote of confidence.

To change-of-address requesters

When you change companies or service providers, many of you send me change-of-address requests. For publishers of free email newsletters, there is no higher compliment, and I appreciate you for sending address changes at what is no doubt a hectic time of transition.

To commenters

I receive a steady stream of comments and feedback from readers, usually about specific articles, but sometimes more general than that. I appreciate the time it takes to frame your thoughts and send me an email message, whether it's a criticism, a suggestion, or encouragement.

To international subscribers

I live and write in the US, in Boston, and — based on email addresses — Point Lookout goes to subscribers in 39 other countries. The actual number of outside-of-the-US addresses is probably even more. I appreciate the Internet for helping me to reach you wherever you are, and I appreciate your willingness to read what I write, despite my writing in what is for many of you a foreign language.

And now, if you like, it can be your turn to express appreciations. Think of something you do often — every day or every week — something that's important to you. Are there people in your life who have made that possible? Maybe you know who they are, and maybe they're close to you. Or maybe you've never met them. Express your appreciation to them for the things they do that make what you do possible and rewarding. You'll feel great, they'll feel great, and you'll both find ways to make it all keep happening.  Top    Next Issue

The article you've been reading is an archived issue of Point Lookout, my weekly newsletter. I've been publishing it since January, 2001, free to all subscribers, over the Web, and via RSS. You can help keep it free by donating either as an individual or as an organization. You'll receive in return my sincere thanks — and the comfort of knowing that you've helped to propagate insights and perspectives that can help make our workplaces a little more human-friendly. More

Your comments are welcome

About Point Lookout

Thank you for reading this article. I hope you enjoyed it and found it useful, and that you'll consider recommending it to a friend.

Point Lookout is a free weekly email newsletter. Browse the archive of past issues. Subscribe for free.

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Do you face a complex interpersonal situation? Send it in, anonymously if you like, and I'll give you my two cents.

Related articles

More articles on Emotions at Work:

September Eleventh

Because of the events of September Eleventh, and out of respect for the dead and bereaved, Point Lookout didn't appear this week. I hope we can all find a way through our pain to a place of peace and respect for all. Please take the time that you would have spent reading Point Lookout and use it to move us all a little closer to that goal.

If You Weren't So Wrong So Often, I'd Agree with You

Diversity of perspectives is one of the great strengths of teams. Ideas contend and through contending they improve each other. In this process, criticism of ideas sometimes gets personal. How can we critique ideas safely, without hurting each other, while keeping focused on the work?

When Naming Hurts

One of our great strengths as Humans is our ability to name things. Naming empowers us by helping us think about and communicate complex ideas. But naming has a dark side, too. We use naming to oversimplify, to denigrate, to disempower, and even to dehumanize. When we abuse this tool, we hurt our companies, our colleagues, and ourselves.

Animosity Patterns

Animosity between two people at work is often attributed to "personality clashes." While sometimes people can't get along, animosity can also be a tool for accomplishing strictly political ends. Here's a short catalog of some of its uses.

Face-Off Negotiations

In difficult face-to-face negotiations — or any face-to-face negotiations — seating arrangements do matter. Here's an exploration of one common seating pattern.

See also Emotions at Work and Effective Communication at Work for more related articles.

Forthcoming issues of Point Lookout

Coming January 26: Cyber Rumors in Organizations

Rumor management practices in organizations haven't kept up with rumor propagation technology. Rumors that propagate by digital means — cyber rumors — have longer lifetimes, spread faster, are more credible, and are better able to reinforce each other. Available here and by RSS on January 26.

And on February 2: The Risk of Astonishing Success

When we experience success, we're more likely to develop overconfidence. And when the success is so extreme as to induce astonishment, we become even more vulnerable to overconfidence. It's a real risk of success that must be managed. Available here and by RSS on February 2.

Coaching services

I offer email and telephone coaching at both corporate and individual rates. Contact Rick for details at rbrenEQuetChPjwYBDxmgner@ChacxXTxBssoFmfDfMugoCanyon.com or (650) 787-6475, or toll-free in the continental US at (866) 378-5470.

Get the ebook!

Past issues of Point Lookout are available in six ebooks:

• Get 2001-2 in Geese Don't Land on Twigs (PDF, )
• Get 2003-4 in Why Dogs Wag (PDF, )
• Get 2005-6 in Loopy Things We Do (PDF, )
• Get 2007-8 in Things We Believe That Maybe Aren't So True (PDF, )
• Get 2009-10 in The Questions Not Asked (PDF, )
• Get all of the first twelve years (2001-2012) in The Collected Issues of Point Lookout (PDF, )

Are you a writer, editor or publisher on deadline? Are you looking for an article that will get people talking and get compliments flying your way? You can have 500-1000 words in your inbox in one hour. License any article from this Web site. More info

Public seminars

The Power Affect: How We Express Our Personal Power

Many people who possess real organizational power have a characteristic demeanor. It's the way they project their presence. I call this the power affect. Some people — call them power pretenders — adopt the power affect well before they attain significant organizational power. Unfortunately for their colleagues, and for their organizations, power pretenders can attain organizational power out of proportion to their merit or abilities. Understanding the power affect is therefore important for anyone who aims to attain power, or anyone who works with power pretenders. Read more about this program.

• A recording of a program presented June 29, 2017, Monthly Webinar, sponsored by Technobility Webinar Series. PMI members can earn 1.0 Category 'A' PDU by viewing this program. View this program now.
   
• A recording of a program presented June 29, 2017, Monthly Webinar, sponsored by Technobility Webinar Series. PMI members can earn 1.0 Category 'A' PDU by viewing this program. View this program now.
   

Bullet Points: Mastery or Madness?

Decision makers in modern organizations commonly demand briefings in the form of bullet points or a series of series of bullet points. But this form of presentation has limited value for complex decisions. We need something more. We actually need to think. Briefers who combine the bullet-point format with a variety of persuasion techniques can mislead decision makers, guiding them into making poor decisions. Read more about this program.

• A recording of a program presented June 24, 2020, Monthly Webinar, sponsored by Technobility Webinar Series. PMI members can earn 1.0 Category 'A' PDU by viewing this program. View this program now.
   
• A recording of a program presented June 24, 2020, Monthly Webinar, sponsored by Technobility Webinar Series. PMI members can earn 1.0 Category 'A' PDU by viewing this program. View this program now.