An Emergency Toolkit

Someone has done something wrong, unfair, vicious, or malicious, and you feel angry or really hurt. Now it's all you can think about. You can't concentrate. Maybe your heart is pounding, or your hands are shaking. You might even have had some tears, or you found yourself angrily rehearsing retorts under your breath (or louder) in private.

You know you have to respond, but you need to think first, to avoid doing something stupid. But thinking requires a clear mind. Here are some tips for getting back to a state of calm. Pick some that appeal to you.

Get some exercise

Get your blood flowing, and some oxygen in your bloodstream, especially if adrenaline is involved. Or just breathe. That will get the job done, though it might be hard to sit still.

Get support

Everything is easier with support. A therapist, a counselor, a spouse, a friend, or more than one. We're all different — you might find this easy or difficult. You might want to seek it right away, or maybe wait a bit. But almost everyone finds support helpful.

Food isn't the answer

Everything is easier with support.
You might not want to seek it
right away, but almost everyone
finds support helpful.Eating can create demand for blood, as your digestive system goes to work. And right now, you need to focus your resources on other things. Eating is essential for life, of course, but it isn't a solution.

Drugs don't help either

You need your head clear. Exception: if you're unable to sleep or your anxiety is extreme, consult a physician. Don't self-medicate with over-the-counter pills. They might be the right thing for you, but always check with your doctor first.

Focus on love

Think of something or someone you love, remembering to include yourself in the list of candidates. At first this might be difficult, but in a short time, it will get easier. After all, this is what it's all about.

Practice recovering your focus

As you're thinking of what you love, the initial injury might pop back into your mind. When it does, acknowledge it, and notice it has returned, and return to thinking about someone or something you love.

Recognize the true source of the trouble now

While the trouble might have started with someone else's action, recognize that right now, you're the one responsible for the endless replays of the pain, and you can stop that. You're doing it and you can choose to do something else if you want to.

Over a few days, you'll probably find that the intervals between recollections of the injury increase. This is progress. It's your healing process at work. Acknowledge that and appreciate yourself for your ability to heal.  Top    Next Issue

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Many people who possess real organizational power have a characteristic demeanor. It's the way they project their presence. I call this the power affect. Some people — call them power pretenders — adopt the power affect well before they attain significant organizational power. Unfortunately for their colleagues, and for their organizations, power pretenders can attain organizational power out of proportion to their merit or abilities. Understanding the power affect is therefore important for anyone who aims to attain power, or anyone who works with power pretenders. Read more about this program.

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Decision makers in modern organizations commonly demand briefings in the form of bullet points or a series of series of bullet points. But this form of presentation has limited value for complex decisions. We need something more. We actually need to think. Briefers who combine the bullet-point format with a variety of persuasion techniques can mislead decision makers, guiding them into making poor decisions. Read more about this program.

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