Point Lookout: a free weekly publication of Chaco Canyon Consulting
Volume 12, Issue 26;   June 27, 2012: When the Chair Is a Bully: II

When the Chair Is a Bully: II

by

Assertiveness by chairs of meetings isn't a problem in itself, but it becomes problematic when the chair's dominance deprives the meeting of contributions from some of its members. Here's Part II of our exploration of the problem of bully chairs.
Congessman Darryl Issa (R-CA)

Congessman Darryl Issa, Republican of California, speaking in Congress in 2011. As Chair of the House Committee on Oversight and Government Reform of the U.S. House of Representatives, Rep. Issa was chair of a hearing on the recently enacted health care reform law. As Chair, he had control of the witness list. One of the witnesses he chose to exclude was Sandra Fluke, who was nominated as a witness by the minority party. Ms. Fluke would have testified to the need for the law's provisions with respect to the prescription of medically necessary contraceptives, a position with which Rep. Issa disagreed.

In barring Ms. Fluke's testimony, Rep. Issa's actions provide us with an example of a bully chair ejecting those regarded as challengers. Photo courtesy U.S. Government General Accountability Office.

We conduct meetings to facilitate collaboration. We collaborate because we believe that groups have more and better answers and insights than individuals do. But some meeting chairs take a different approach. Instead of eliciting contributions from everyone, these bully chairs impose their own views on the group, limiting the contributions of the attendees.

To impose their will successfully, they cloak their intentions in the appearance of collaboration. They find ways to make the imposition of their will seem necessary and proper. Here's Part II of a collection of tactics used by bully chairs. See "When the Chair Is a Bully: I," Point Lookout for June 20, 2012, and "When the Chair Is a Bully: III," Point Lookout for July 4, 2012, for more.

Ejecting those regarded as challengers
Since bully chairs often have influence over the attendee list, they can sometimes choose not to invite those they regard as troublemakers. If the definition of making trouble is disagreeing with the chair, or criticizing positions that the chair favors, group decision quality suffers.
When an attendee stops attending, and you suspect that the absence is a result of the chair's actions, the meeting is deprived of the contributions of someone who was initially regarded as a valuable contributor. Log these incidents. They contribute to the picture of the bullying pattern, and they demonstrate how the bullying is degrading the meeting's performance.
Limiting the participation of those who cannot be ejected
Social, political, or organizational structures protect some attendees from ejection by the chair. Nevertheless, the chair might be able to limit attendee participation in ways that seem innocent or constructive. For instance, the chair might delegate to a carefully selected "task force" the responsibility for making a recommendation to the meeting as a whole. That recommendation might then be subjected to limited discussion, which constrains disfavored attendees as they try to modulate the recommendation.
By themselves, these tactics don't support charges of bullying. But in the context of an array of tactics targeted at disfavored individuals, they can be convincing evidence of the chair's abuse of power.
Abusing technology to limit participation
A more modern tactic for limiting participation Instead of eliciting contributions
from everyone, bully chairs impose
their own views on the group
of disfavored attendees entails moving meeting discussions to electronic media that the disfavored attendees cannot access conveniently or cannot access with regularity, or which they do not have time to learn how to use effectively. This tactic has the appearance of fairness, but still manages to limit the effectiveness of the disfavored.
These decisions can help demonstrate the chair's bias if the chair has strongly advocated for using the technologies over the strenuous objections of the disfavored. The chair's actions become more clearly questionable if incorrect decisions result from inadequate airing of issues due to technology-based restriction of the participation of disfavored attendees.

We conclude this examination of the tactics of bully chairs next time, with a discussion of tactics that exploit the form of the meeting.  Meeting Bullies: Advice for Chairs First issue in this series   When the Chair Is a Bully: III Next issue in this series  Go to top Top  Next issue: When the Chair Is a Bully: III  Next Issue

101 Tips for Targets of Workplace BulliesIs a workplace bully targeting you? Do you know what to do to end the bullying? Workplace bullying is so widespread that a 2014 survey indicated that 27% of American workers have experienced bullying firsthand, that 21% have witnessed it, and that 72% are aware that bullying happens. Yet, there are few laws to protect workers from bullies, and bullying is not a crime in most jurisdictions. 101 Tips for Targets of Workplace Bullies is filled with the insights targets of bullying need to find a way to survive, and then to finally end the bullying. Also available at Apple's iTunes store! Just . Order Now!

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Related articles

More articles on Workplace Bullying:

You worthless piece of trash!Hurtful Clichés: I
Much of our day-to-day conversation consists of harmless clichés: "How goes it?" or "Nice to meet you." Some other clichés aren't harmless, but they're so common that we use them without thinking. Maybe it's time for some thought.
A mixed stand of aspen and pine in the Okanagan region of British Columbia and Washington stateHow Workplace Bullies Use OODA: I
Workplace bullies who succeed in carrying on their activities over a long period of time rely on more than mere intimidation to escape prosecution. They proactively shape their environments to make them safe for bullying. The OODA model gives us insights into how they accomplish this.
Gregory B. Jaczko, the Chairman of the U.S. Nuclear Regulatory Commission (NRC).When the Chair Is a Bully: I
Most meetings have chairs or "leads." Although the expression that the chair "owns" the meeting is usually innocent shorthand, some chairs actually believe that they own the meeting. This view is almost entirely destructive. What are the consequences of this attitude, and what can we do about it?
Crows mobbing a red-tailed hawkPower Mobbing at Work
Mobbing is a form of group bullying of an individual — the target. Power mobbing occurs when a politically powerful person orchestrates the mobbing. It's a form of bullying that's especially harmful to the target and the organization.
Disappointment that has escalated through frustration and possibly to angerAnticipatory Disappointment at Work
Disappointment is usually unpleasant, and sometimes benign. But when it occurs before we have evidence of bad news — when it is anticipatory — disappointment can be unnecessary and expensive. What is anticipatory disappointment? What are the risks?

See also Workplace Bullying and Workplace Bullying for more related articles.

Forthcoming issues of Point Lookout

A white water rafting team completes its courseComing December 11: White Water Rafting as a Metaphor for Group Development
Tuckman's model of small group development, best known as "Forming-Storming-Norming-Performing," applies better to development of some groups than to others. We can use a metaphor to explore how the model applies to Storming in task-oriented work groups. Available here and by RSS on December 11.
Tuckman's stages of group developmentAnd on December 18: Subgrouping and Conway's Law
When task-oriented work groups address complex tasks, they might form subgroups to address subtasks. The structure of the subgroups and the order in which they form depend on the structure of the group's task and the sequencing of the subtasks. Available here and by RSS on December 18.

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