Definitions vary, but my definition of workplace bullying is any aggressive behavior associated with work and intended to cause physical or psychological harm to others. Social isolation harms others, usually psychologically, by depriving them of social contact within the workgroup, or, for that matter, anywhere at work. Because everyone's need for social contact is unique, bullies tailor the kind and degree of social isolation to ensure that the target finds it painful.
Here are some social isolation tactics used by bully supervisors on target subordinates.
- Assigning the target to a remote site with few co-located peers
- Assigning the target to tasks that require far more travel than peers must endure
- Assigning the target to tasks that prevent the target from participating in meetings face-to-face, while most other peers can
- Assigning the target to tasks that prevent the target from participating in meetings at all
- Assigning the target to tasks on which the target must work alone, while peers work on tasks that allow or require collaboration
- Inviting the target's colleagues to lunch, while excluding the target
- Implicitly or explicitly threatening any of the target's peers who engage in social connection with the target
- When group members go to lunch together, the bully supervisor sits at a table too small for everyone, relegating the target to another table, with as few peers as possible
Bullies whose targets are their own supervisors, or their peers, must use different tactics, but they rarely have difficulty adapting the above methods.
Three factors explain why bullies find social isolation tactics so attractive.
- Vicarious experience of psychic pain
- Most bullies are Unlike many other means of inflicting
harm, social isolation requires the
cooperation of everyone who has
social contact with the targetmotivated by a desire to inflict psychic or physical pain on others. Typically, they want to actually observe the target suffering. Social isolation provides the elation the bullies seek, if the isolation is complete enough to cause observable suffering.
- The thrill of power
- Unlike many other means of inflicting harm, social isolation requires the cooperation of everyone who has social contact with the target. By successfully isolating their targets socially, bullies receive validation of their power to enlist that cooperation.
- Social isolation, cleverly executed, is deniable. That is, if an investigation occurs, the bully can credibly deny having done anything with the intention of causing harm. And targets can't be certain that the isolation was carried out with the intention of inflicting harm. This makes social isolation a favorite tactic of the covert bully.
Some targets respond to social isolation by soldiering on, seeking an end to social isolation by trying to show they are unaffected. This only tells the bully that increased isolation or new tactics are necessary, because the tactics used so far aren't causing observable suffering. Anyway, ending the social isolation isn't the goal — ending the bullying is the goal. More on that next time. Top Next Issue
Is a workplace bully targeting you? Do you know what to do to end the bullying? Workplace bullying is so widespread that a 2014 survey indicated that 27% of American workers have experienced bullying firsthand, that 21% have witnessed it, and that 72% are aware that bullying happens. Yet, there are few laws to protect workers from bullies, and bullying is not a crime in most jurisdictions. 101 Tips for Targets of Workplace Bullies is filled with the insights targets of bullying need to find a way to survive, and then to finally end the bullying. Also available at Apple's iTunes store! Just . Order Now!
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More articles on Workplace Bullying:
- Some Truths About Lies: II
- Knowing when someone else is lying doesn't make you a more ethical person, but it sure can be an advantage
if you want to stay out of trouble. Here's Part II of a catalog of techniques misleaders use.
- Covert Bullying
- The workplace bully is a tragically familiar figure to many. Bullying is costly to organizations, and
painful to everyone within them — especially targets. But the situation is worse than many realize,
because much bullying is covert. Here are some of the methods of covert bullies.
- See No Bully, Hear No Bully
- Supervisors of bullies sometimes are unaware of bullying activity in their organizations. Here's a collection
of indicators for supervisors who suspect bullying but who haven't witnessed it directly.
- Shame and Bullying
- Targets of bullies sometimes experience intense feelings of shame. Here are some insights that might
restore the ability to think, and maybe end the bullying.
- Entry Intimidation
- Feeling intimidated about entering a new work situation can affect performance for both the new entrant
and for the group as a whole. Four trouble patterns related to entry intimidation are inadvertent subversion,
bullying, hat hanging, and defenses and sabotage.
Forthcoming issues of Point Lookout
- Coming April 1: Incompetence: Traps and Snares
- Sometimes people judge as incompetent colleagues who are unprepared to carry out their responsibilities. Some of these "incompetents" are trapped or ensnared in incompetence, unable to acquire the ability to do their jobs. Available here and by RSS on April 1.
- And on April 8: Intentionally Misreporting Status: I
- When we report the status of the work we do, we sometimes confront the temptation to embellish the good news or soften the bad news. How can we best deal with these obstacles to reporting status with integrity? Available here and by RSS on April 8.
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- The Power Affect: How We Express Our Personal Power
Many people who possess real organizational power have a characteristic demeanor. It's the way they project their presence. I call this the power affect. Some people — call them power pretenders — adopt the power affect well before they attain significant organizational power. Unfortunately for their colleagues, and for their organizations, power pretenders can attain organizational power out of proportion to their merit or abilities. Understanding the power affect is therefore important for anyone who aims to attain power, or anyone who works with power pretenders. Read more about this program.