Sometimes we notice behavior that leads us to believe that the behaver has a "big ego." What do we mean by this? A big ego is something that afflicts many people other than us. Usually, we're referring to behavior that we believe overvalues the behaver relative to others, often to an extreme extent. Some typical examples: always sitting in the power seat in the room, demanding control of the agenda, insisting on a specific time or place for a meeting, or dismissing the contributions of others in unnecessarily insulting ways.
The concept of big ego is itself intriguing, because the ego is an abstraction. You can't actually perform surgery on somebody (or autopsy their corpse) and locate the ego — it isn't a body part in the sense of, say, the hippocampus or the spleen. When we use the term "big ego" we're using a metaphor in which we're saying that the ego is a physical thing that can have size. It isn't physical, it can't have size, and the metaphor is therefore misleading. (See "Metaphors and Their Abuses" and "The Reification Error and Performance Management," Point Lookout for September 28, 2011, for more)
The behaviors we identify as demonstrating ego bigness are essentially assertions of relative status. The behavers are doing things that express the idea that their own status — social, financial, intellectual, etc. — exceeds the status of others.
But even in terms of the metaphor, we might be getting it wrong, as is often the case with metaphors. When people behave in the big-ego mode, they might actually be expressing a "tiny ego" perspective. That is, the need to assert superior status so exuberantly might actually result from a sense of low status — in metaphorical terms, tiny ego.
People so afflicted The behaviors we identify as
demonstrating ego bigness
are essentially assertions
of relative statusmight not be trying to express their superior status. Instead, they might be seeking shelter from their own perceived inferior status by adjusting their own view of how others see them.
When we observe big-ego behavior from this perspective, strangely, it's much less irksome. Instead of experiencing offense or anger, we can experience sympathy or pity. Instead of teetering on the edge of "losing it" we can find a sense of peacefulness and calm.
This kind of confusion — misreading tiny-ego behavior as big-ego behavior — occurs elsewhere, too. It's a result of the ambiguity of the outward manifestations of feelings, or affect. That is, when we try to interpret someone's affect, we sometimes draw incorrect conclusions. We confuse, for example, cold aloofness with temerity or shyness. Aloofness and shyness are quite distinct, but the behaviors associated with them are less so. And interpreting behavior is one place where we go so wrong so often.
Judgments about the psychic state of others based only on what they present to us voluntarily, whether they're aware of it or not, is risky business. And framing those judgments in terms of popular metaphors is riskier still. Go slow. Know before you leap. Top Next Issue
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More articles on Emotions at Work:
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- Many of us travel as a part of our jobs, and some of us spend a fair amount of that time traveling solo.
Here are some tips for enlivening that time alone while you're traveling for work.
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- I've Been Right All Along
- As people, we're very good at forming and holding beliefs and opinions despite nagging doubts. These
doubts lead us to search for confirmation of our beliefs, and to reject information that might conflict
with our beliefs. Often, this process causes us to persist in believing nonsense. How can we tell when
this is happening?
- Handling Heat: II
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participants. Here are some tactics for people who aren't chairing the meeting.
- Ego Depletion: An Introduction
- Ego depletion is a recently discovered phenomenon that limits our ability to regulate our own behavior.
It explains such seemingly unrelated phenomena as marketing campaign effectiveness, toxic conflict contagion,
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Forthcoming issues of Point Lookout
- Coming April 1: Incompetence: Traps and Snares
- Sometimes people judge as incompetent colleagues who are unprepared to carry out their responsibilities. Some of these "incompetents" are trapped or ensnared in incompetence, unable to acquire the ability to do their jobs. Available here and by RSS on April 1.
- And on April 8: Intentionally Misreporting Status: I
- When we report the status of the work we do, we sometimes confront the temptation to embellish the good news or soften the bad news. How can we best deal with these obstacles to reporting status with integrity? Available here and by RSS on April 8.
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- The Power Affect: How We Express Our Personal Power
Many people who possess real organizational power have a characteristic demeanor. It's the way they project their presence. I call this the power affect. Some people — call them power pretenders — adopt the power affect well before they attain significant organizational power. Unfortunately for their colleagues, and for their organizations, power pretenders can attain organizational power out of proportion to their merit or abilities. Understanding the power affect is therefore important for anyone who aims to attain power, or anyone who works with power pretenders. Read more about this program.