Sometimes we notice behavior that leads us to believe that the behaver has a "big ego." What do we mean by this? A big ego is something that afflicts many people other than us. Usually, we're referring to behavior that we believe overvalues the behaver relative to others, often to an extreme extent. Some typical examples: always sitting in the power seat in the room, demanding control of the agenda, insisting on a specific time or place for a meeting, or dismissing the contributions of others in unnecessarily insulting ways.
The concept of big ego is itself intriguing, because the ego is an abstraction. You can't actually perform surgery on somebody (or autopsy their corpse) and locate the ego — it isn't a body part in the sense of, say, the hippocampus or the spleen. When we use the term "big ego" we're using a metaphor in which we're saying that the ego is a physical thing that can have size. It isn't physical, it can't have size, and the metaphor is therefore misleading. (See "Metaphors and Their Abuses" and "The Reification Error and Performance Management," Point Lookout for September 28, 2011, for more)
The behaviors we identify as demonstrating ego bigness are essentially assertions of relative status. The behavers are doing things that express the idea that their own status — social, financial, intellectual, etc. — exceeds the status of others.
But even in terms of the metaphor, we might be getting it wrong, as is often the case with metaphors. When people behave in the big-ego mode, they might actually be expressing a "tiny ego" perspective. That is, the need to assert superior status so exuberantly might actually result from a sense of low status — in metaphorical terms, tiny ego.
People so afflicted The behaviors we identify as
demonstrating ego bigness
are essentially assertions
of relative statusmight not be trying to express their superior status. Instead, they might be seeking shelter from their own perceived inferior status by adjusting their own view of how others see them.
When we observe big-ego behavior from this perspective, strangely, it's much less irksome. Instead of experiencing offense or anger, we can experience sympathy or pity. Instead of teetering on the edge of "losing it" we can find a sense of peacefulness and calm.
This kind of confusion — misreading tiny-ego behavior as big-ego behavior — occurs elsewhere, too. It's a result of the ambiguity of the outward manifestations of feelings, or affect. That is, when we try to interpret someone's affect, we sometimes draw incorrect conclusions. We confuse, for example, cold aloofness with temerity or shyness. Aloofness and shyness are quite distinct, but the behaviors associated with them are less so. And interpreting behavior is one place where we go so wrong so often.
Judgments about the psychic state of others based only on what they present to us voluntarily, whether they're aware of it or not, is risky business. And framing those judgments in terms of popular metaphors is riskier still. Go slow. Know before you leap. Top Next Issue
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More articles on Emotions at Work:
- When It Really Counts, Be Positive
- When we express our ideas, we can usually choose between a positive construction and a negative one.
We can advocate for one path, or against another. Even though these choices have nearly identical literal
meanings, positive constructions are safer in tense situations.
- If You Weren't So Wrong So Often, I'd Agree with You
- Diversity of perspectives is one of the great strengths of teams. Ideas contend and through contending
they improve each other. In this process, criticism of ideas sometimes gets personal. How can we critique
ideas safely, without hurting each other, while keeping focused on the work?
- Hurtful Clichés: II
- Much of our day-to-day conversation consists of harmless clichés: "How goes it?" or
"Nice to meet you." Some other clichés aren't harmless, but they're so common that
we use them without thinking. Here's Part II of a series exploring some of these clichés.
- Blind Agendas
- Effective meetings have agendas. But even if a meeting has an agenda, the hidden agendas of participants
can cause trouble. Another source of trouble, less frequently recognized, is the blind agenda.
- Some Subtleties of ad hominem Attacks
- Groups sometimes make mistakes based on faulty reasoning used in their debates. One source of faulty
reasoning is the ad hominem attack. Here are some insights that help groups recognize and avoid this
class of errors.
Forthcoming issues of Point Lookout
- Coming January 22: Disjoint Awareness: Bias
- Some cognitive biases can cause people in collaborations to have inaccurate understandings of what each other is doing. Confirmation bias and self-serving bias are two examples of cognitive biases that can contribute to disjoint awareness in some situations. Available here and by RSS on January 22.
- And on January 29: Higher-Velocity Problem Definition
- Typical approaches to shortening time-to-market for new products usually involve accelerating problem solving. Accelerating problem definition can also help. Available here and by RSS on January 29.
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- The Power Affect: How We Express Our Personal Power
Many people who possess real organizational power have a characteristic demeanor. It's the way they project their presence. I call this the power affect. Some people — call them power pretenders — adopt the power affect well before they attain significant organizational power. Unfortunately for their colleagues, and for their organizations, power pretenders can attain organizational power out of proportion to their merit or abilities. Understanding the power affect is therefore important for anyone who aims to attain power, or anyone who works with power pretenders. Read more about this program.