Walking from the parking lot to her office, Jill noticed that the experience was now strangely painful, for the third day in a row. It was weird, because nothing bad was happening, and she couldn't explain her feelings of dread and sadness. She thought, I should be feeling good, I'm riding the wave of Marigold's success — more or less on time, 8% under budget, and great teamwork. And then Program Manager of the Year. Gosh I felt good. So why am I sad?
It's a good problem to have. You've done a great job, people have recognized it, and then the glow faded. When everyone's focus shifts to the next problem, and we're no longer the center of attention, we can sometimes feel a sense of letdown. It can be especially difficult when nothing much is happening to explain our sadness.
Sometimes "nothing is happening" is the key. Moving from the center of attention back to a more familiar place, we can feel ignored, unappreciated, unloved. We're especially vulnerable when we've let the accolades define our self-esteem.
Sometimes we blame others for our feelings of letdown. We accuse them of ingratitude, of having adopted an attitude described as "What have you done for me lately?" True, those around us, who have benefited so much from our past success, can seem ungrateful. And sometimes, they are. Another possibility: we're feeling the letdown that comes after the accolades.
To manage the letdown, first manage the elation. Begin by noticing how high you are. How does the high feel, physically? Perhaps you can't stop smiling, or you're too excited to sleep, or you feel tightness inside your chest. We're all unique — how you experience the high is your very own.
When we move from
the limelight back to
a more familiar place,
we can feel ignored,
unappreciated and
unlovedOnce you know you're up there, you can more easily remember that you are still you. And you can remember that having succeeded in such dramatic fashion didn't make you a better person. Actually it was the other way around — first you were a fine person, and then you did the good work. And now you are still you. You're the same wonderful person you've always been. Remembering this can help you manage what comes next.
Once you've learned to recognize the elation, you can more easily recognize its passing. You'll know that the elation is gone, and when the letdown comes, you can remind yourself again that you are still you. You're the same wonderful person that you always have been — before your success and after.
Do you have a favorite photo of yourself as a child? Perhaps as an infant, or that snapshot from your seventh birthday party? Make a copy. Carry it with you. Peek at it now and then. You are still you. Top
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Related articles
More articles on Emotions at Work:
Those Across-the-Board Cuts That Aren't
- One widespread feature of organizational life is the announcement of across-the-board cuts. Although
they're announced, they're rarely "across-the-board." What's behind this pattern? How can
we change it to a more effective, truthful pattern?
Fooling Ourselves
- Humans have impressive abilities to convince themselves of things that are false. One explanation for
this behavior is the theory of cognitive dissonance.
Managing Hindsight Bias Risk
- Performance appraisal practices and project retrospectives both rely on evaluating performance after
outcomes are known. Unfortunately, a well-known bias — hindsight bias — can limit the effectiveness
of many organizational processes, including both performance appraisal and project retrospectives.
When Somebody Throws a Nutty
- To "throw a nutty" — at work, that is — can include anything from extreme verbal
over-reaction to violent physical abuse of others. When someone exhibits behavior at the milder end
of this spectrum, what responses are appropriate?
Regaining Respect from Others
- When you feel that a colleague has lost professional respect for you — or never really had respect
for you — what can you do about it? Check your conclusions, check whether it's about you, and
ask for a dialog.
See also Emotions at Work and Emotions at Work for more related articles.
Forthcoming issues of Point Lookout
Coming April 2: Mitigating the Trauma of Being Laid Off
- Trauma is an emotional response to horrible events — accidents, crimes, disasters, physical abuse, emotional abuse, gross injustices — and layoffs. Layoff trauma is real. Employers know how to execute layoffs with compassion, but some act out of cruelty. Know how to defend yourself. Available here and by RSS on April 2.
And on April 9: Defining Workplace Bullying
- When we set out to control the incidence of workplace bullying, problem number one is defining bullying behavior. We know much more about bullying in children than we do about adult bullying, and more about adult bullying than we know about workplace bullying. Available here and by RSS on April 9.
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