The Slippery Slope That Isn't

Jim felt the team converging on a decision — from his perspective, not a good decision. So he offered, "We're getting lots of complaints about this. I think we should fix it in this release." Beth was unmoved. "OK, customers are complaining, but they complain about everything. If we add these fixes just because of a few complaints, we'll have to add the whole B list, and we'll never ship."

Jim had been "slippery-sloped." To use the rhetorical trick called the slippery slope, you exaggerate your opponent's argument and claim that conceding your opponent's point means accepting the exaggerated form as well. You usually prevail because the exaggerated form is scary — so scary that observers rarely notice that you haven't justified the exaggerated form.

Nobody noticed that Beth hadn't justified her claim that they would have to add the entire B list. She glided over it, nobody questioned her, and Jim's proposal was rejected.

When a problem-solving team is slippery-sloped, it's misled, and it risks failing to find a solution. It mistakenly concludes that accepting one point requires that it accept that point's exaggerated form, and so it rejects the original point. What can you do to reduce your team's vulnerability to this trick?

First, educate people in advance. Don't introduce the slippery-slope concept during a slippery-slope incident. A team in the midst of heated debate doesn't want to take time out to learn rhetorical techniques. Moreover, someone will have just used the tactic, and your attempt to educate might look like a personal attack. Instead, at a meeting when no serious debate is expected, explain the slippery-slope tactic, and the damage it does. For a little humor, use examples from Meet the Press or the Congressional Record.

Slippery-sloping
works because
the exaggerated claim
is so scaryOnce everyone knows about the tactic, it's much less effective, and it's less likely to be used. If it does appear, call time out and let people know what you feel you saw. Have an open discussion, and if all agree that it really was a slippery-slope tactic, you can investigate the implicit connection between the original claim and its exaggerated form. The connection might be real, and if you all agree that it is, then you can resume the debate. Otherwise, you can go back to the unextended form and start to build on that as a solution. This works best if the person who calls time out is an observer of the debate, rather than the one who was slippery-sloped.

Once everyone understands that slippery-sloping is taboo, they'll wonder "If slippery-sloping is taboo now, won't all my sneaky tactics be taboo soon?" And of course, it's true. You'll be on the slippery slope toward treating each other with dignity and respect — not a bad slope to be on.  Top    Next Issue

Are you fed up with tense, explosive meetings? Are you or a colleague the target of a bully? Destructive conflict can ruin organizations. But if we believe that all conflict is destructive, and that we can somehow eliminate conflict, or that conflict is an enemy of productivity, then we're in conflict with Conflict itself. Read 101 Tips for Managing Conflict to learn how to make peace with conflict and make it an organizational asset. Order Now!

For far more than you ever wanted to know about slippery-slope argumentation, see M.J. Rizzo, "The Camel's Nose Is in the Tent: Rules, Theories, and Slippery Slopes".

Your comments are welcome

About Point Lookout

Thank you for reading this article. I hope you enjoyed it and found it useful, and that you'll consider recommending it to a friend.

This article in its entirety was written by a human being. No machine intelligence was involved in any way.

Point Lookout is a free weekly email newsletter. Browse the archive of past issues. Subscribe for free.

Support Point Lookout by joining the Friends of Point Lookout, as an individual or as an organization.

Do you face a complex interpersonal situation? Send it in, anonymously if you like, and I'll give you my two cents.

Related articles

More articles on Emotions at Work:

Celebrate!

When you celebrate — even minor successes — you change your outlook, you energize yourself, and you create new ways to achieve more successes. Too often we let others define what we will celebrate. Actually, we're in complete command of what we celebrate. When we take charge of our celebrations, we make life a lot more fun.

The Fallacy of the False Cause

Although we sometimes make decisions with incomplete information, we do the best we can, given what we know. Sometimes, we make wrong decisions not because we have incomplete information, but because we make mistakes in how we reason about the information we do have.

Your Wishing Wand

Wishing — for ourselves, for others, or for all — helps us focus on what we really want. When we know what we really want, we're ready to make the little moves that make it happen. Here's a little user's guide for your wishing wand.

On Advice and Responsibility

Being asked for advice can be an affirming experience, but actually giving advice can sometimes entail risk. How can this happen, and what choices do we have?

Directed Attention Fatigue

Humans have a limited capacity to concentrate attention on thought-intensive tasks. After a time, we must rest and renew. Most brainwork jobs aren't designed with this in mind.

See also Emotions at Work and Emotions at Work for more related articles.

Forthcoming issues of Point Lookout

Coming May 14: Working with the Overconfident

A cognitive bias known as the Overconfidence Effect causes us to overestimate the reliability of our judgments. Decisions we make based on those judgments are therefore suspect. But there are steps we can take to make our confidence levels more realistic, and thus make our decisions more reliable. Available here and by RSS on May 14.

And on May 21: Mismanaging Project Managers

Most organizations hold project managers accountable for project performance. But they don't grant those project managers control of needed resources. Nor do they hold project sponsors or other senior managers accountable for the consequences of their actions when they interfere with project work. Here's a catalog of behaviors worth looking at. Available here and by RSS on May 21.

Coaching services

I offer email and telephone coaching at both corporate and individual rates. Contact Rick for details at rbrenDJpmhgyaDTwBQXkhner@ChacmGoYuzfZpOvDQdRkoCanyon.com or (650) 787-6475, or toll-free in the continental US at (866) 378-5470.

Get the ebook!

Past issues of Point Lookout are available in six ebooks:

• Get 2001-2 in Geese Don't Land on Twigs (PDF, )
• Get 2003-4 in Why Dogs Wag (PDF, )
• Get 2005-6 in Loopy Things We Do (PDF, )
• Get 2007-8 in Things We Believe That Maybe Aren't So True (PDF, )
• Get 2009-10 in The Questions Not Asked (PDF, )
• Get all of the first twelve years (2001-2012) in The Collected Issues of Point Lookout (PDF, )

Are you a writer, editor or publisher on deadline? Are you looking for an article that will get people talking and get compliments flying your way? You can have 500-1000 words in your inbox in one hour. License any article from this Web site. More info