
Geoff picked up the last hamachi and ate it. He felt a twinge of guilt — normally he would have offered it to Julie, but he thought she would understand, given what had just happened in the morning meeting. He was right — she didn't even notice. Instead, she set down her teacup and looked at Geoff.
"At least you could've waited until the others left," she said. "Then we would have avoided a scene."
Geoff was exasperated. "What should I have done? Let him call me an ignorant fool? I know this protocol better than anyone in that room!"
Julie sighed. "He didn't call you an ignorant fool. All he said was, 'Have you read the protocol?' He used a presupposition, and you fell for it."
On the surface, "Have you read the protocol?" is an innocent question. But because it presupposes that Geoff displayed ignorance, it's a sneaky way of saying, "You're an ignorant fool."
Presuppositions can
be fair or unfair,
but they are
always powerfulPresuppositions are powerful, because we tend to focus on the outermost layer of meaning, and we overlook the presupposition deep inside. At the normal pace of conversation, the presupposition slides past us, and we get confused about what we really believe.
Here are some tips for dealing with presuppositions [Brenner 2006a].
- Presuppositions can be fair or unfair
- Presuppositions can be fair. For instance, "Does your dog snore?" presupposes that you have a dog. If everyone knows that you have a dog, the presupposition is fair. Fair and ethical presuppositions don't cause trouble.
- Unfair presuppositions, like the one Geoff confronted, provide the presupposer an indirect, often unethical, way to attack or manipulate others [Brenner 2006b].
- Practice noticing presuppositions
- To find a presupposition, negate the container and look for any part of the contents that remains invariant. For instance:
- Original statement: I'm glad to see that you're no longer feeling so argumentative.
- Mirror: I'm not glad to see that you're no longer feeling so argumentative.
- The invariant portion, "you're no longer feeling so argumentative," contains the presupposition that "you were once feeling argumentative."
- Confronting presuppositions can backfire
- When we let presuppositions pass outside our awareness, we usually accept them. If the presupposition is a disguised attack, it can be maddening to hear, and, like Geoff, we feel compelled to confront it.
- Even when we do notice presuppositions, confrontational responses tend to backfire. If Geoff had said, "Of course I've read the protocol," or "Read it? I wrote it!" or any other similar challenge, he might have seemed hypersensitive, defensive, or worse.
- Pointing out the presupposition sometimes does work
- Geoff could have said, "That presupposes that I've said something that suggests ignorance. Tell me what you saw or heard." This response invites the presupposer to make a clear assertion about Geoff's ignorance, which might move the discussion to a more straightforward configuration. No guarantees, of course.
Even though you can't control others, you can control your own tactics. If you tend to use unfair presuppositions — emphasis on if — what can you do instead? Top
Next Issue
Is every other day a tense, anxious, angry misery as you watch people around you, who couldn't even think their way through a game of Jacks, win at workplace politics and steal the credit and glory for just about everyone's best work including yours? Read 303 Secrets of Workplace Politics, filled with tips and techniques for succeeding in workplace politics. More info
Footnotes
Your comments are welcome
Would you like to see your comments posted here? rbrenGBFYqdeDxZESDSsjner@ChacmtFQZGrwOdySPdSsoCanyon.comSend me your comments by email, or by Web form.About Point Lookout
Thank you for reading this article. I hope you enjoyed it and found it useful, and that you'll consider recommending it to a friend.
Point Lookout is a free weekly email newsletter. Browse the archive of past issues. Subscribe for free.
Support Point Lookout by joining the Friends of Point Lookout, as an individual or as an organization.
Do you face a complex interpersonal situation? Send it in, anonymously if you like, and I'll give you my two cents.
Related articles
More articles on Ethics at Work:
When You're Scared to Tell the Truth
- In the project context, we need to know that whatever we're hearing from colleagues is the truth as
they see it. Yet, sometimes we shade the truth, or omit important details. Here's a list of some of
the advantages of telling the truth.
It Might Be Legal, but It's Unethical
- Now that CEOs will be held personally accountable for statements they make about their organizations,
we can all expect to be held to higher standards of professional ethics. Some professions have formal
codes of ethics, but most don't. What ethical principles guide you?
Non-Workplace Politics
- When we bring national or local political issues into the workplace — especially the divisive
issues — we risk disrupting our relationships, our projects, and the company itself.
Ethical Influence: II
- When we influence others as they're making tough decisions, it's easy to enter a gray area. How can
we be certain that our influence isn't manipulation? How can we influence others ethically?
Telephonic Deceptions: I
- People have been deceiving each other at work since the invention of work. Nowadays, with telephones
ever-present, telephonic deceptions are becoming more creative. Here's Part I of a handy guide for telephonic
self-defense.
See also Ethics at Work, Effective Communication at Work and Critical Thinking at Work for more related articles.
Forthcoming issues of Point Lookout
Coming April 21: Choice-Supportive Bias
- Choice-supportive bias is a cognitive bias that causes us to evaluate our past choices as more fitting than they actually were. The erroneous judgments it produces can be especially costly to organizations interested in improving decision processes. Available here and by RSS on April 21.
And on April 28: The Self-Explanation Effect
- In the learning context, self-explanation is the act of explaining to oneself what one is learning. Self-explanation has been shown to increase the rate of acquiring mastery. The mystery is why we don't structure knowledge work to exploit this phenomenon. Available here and by RSS on April 28.
Coaching services
I offer email and telephone coaching at both corporate and individual rates. Contact Rick for details at rbrenGBFYqdeDxZESDSsjner@ChacmtFQZGrwOdySPdSsoCanyon.com or (650) 787-6475, or toll-free in the continental US at (866) 378-5470.
Get the ebook!
Past issues of Point Lookout are available in six ebooks:
- Get 2001-2 in Geese Don't Land on Twigs (PDF, )
- Get 2003-4 in Why Dogs Wag (PDF, )
- Get 2005-6 in Loopy Things We Do (PDF, )
- Get 2007-8 in Things We Believe That Maybe Aren't So True (PDF, )
- Get 2009-10 in The Questions Not Asked (PDF, )
- Get all of the first twelve years (2001-2012) in The Collected Issues of Point Lookout (PDF, )
Are you a writer, editor or publisher on deadline? Are you looking for an article that will get people talking and get compliments flying your way? You can have 500-1000 words in your inbox in one hour. License any article from this Web site. More info
Public seminars
- The Power Affect: How We Express Our Personal Power
Many
people who possess real organizational power have a characteristic demeanor. It's the way they project their presence. I call this the power affect. Some people — call them power pretenders — adopt the power affect well before they attain significant organizational power. Unfortunately for their colleagues, and for their organizations, power pretenders can attain organizational power out of proportion to their merit or abilities. Understanding the power affect is therefore important for anyone who aims to attain power, or anyone who works with power pretenders. Read more about this program.
- A recording of a program presented June 29, 2017, Monthly
Webinar, sponsored by Technobility
Webinar Series. PMI members can earn 1.0 Category 'A' PDU by viewing this program. View this program now.
- A recording of a program presented June 29, 2017, Monthly
Webinar, sponsored by Technobility
Webinar Series. PMI members can earn 1.0 Category 'A' PDU by viewing this program. View this program now.
- A recording of a program presented June 29, 2017, Monthly
Webinar, sponsored by Technobility
Webinar Series. PMI members can earn 1.0 Category 'A' PDU by viewing this program. View this program now.
- Bullet Points: Mastery or Madness?
Decis
ion-makers in modern organizations commonly demand briefings in the form of bullet points or a series of series of bullet points. But this form of presentation has limited value for complex decisions. We need something more. We actually need to think. Briefers who combine the bullet-point format with a variety of persuasion techniques can mislead decision-makers, guiding them into making poor decisions. Read more about this program.
- A recording of a program presented June 24, 2020, Monthly
Webinar, sponsored by Technobility
Webinar Series. PMI members can earn 1.0 Category 'A' PDU by viewing this program. View this program now.
- A recording of a program presented June 24, 2020, Monthly
Webinar, sponsored by Technobility
Webinar Series. PMI members can earn 1.0 Category 'A' PDU by viewing this program. View this program now.
- A recording of a program presented June 24, 2020, Monthly
Webinar, sponsored by Technobility
Webinar Series. PMI members can earn 1.0 Category 'A' PDU by viewing this program. View this program now.
Follow Rick





Recommend this issue to a friend
Send an email message to a friend
rbrenGBFYqdeDxZESDSsjner@ChacmtFQZGrwOdySPdSsoCanyon.comSend a message to Rick
A Tip A Day feed
Point Lookout weekly feed
